(a)

1. (1) If an individual whose case has been closed requests services the counselor will follow the same procedures for new applicants (Status 02).
2. (2) Counselors cannot reopen cases for thirty (30) days after closure.

(b) Exception.

1. (1) When necessary to reopen a case before the thirty (30) days from the closure date the counselor will submit a memorandum to the Chief of Field Services through the manager requesting the closure to be voided.
2. (2) The Chief of Field Services will notify the counselor through the District Manager that the closure has been voided so the necessary services can be provided.