1. (a) An individual’s record of service will be closed as successfully rehabilitated when the individual has achieved an employment objective consistent with informed choice, substantiality of services has been documented in the case notes, and the following requirements have been met:

   1. (1) The individual has achieved the employment outcome described in the IPE;

   2. (2) The employment outcome is consistent with the individual’s:

      1. (A) Strengths;
      2. (B) Resources;
      3. (C) Priorities;
      4. (D) Concerns;
      5. (E) Abilities;
      6. (F) Capabilities;
      7. (G) Interests; and
      8. (H) Informed choice;
   3. (3) The employment outcome is in the most integrated setting possible, consistent with the individual’s informed choice;
   4. (4) The individual has maintained the employment outcome for a period of at least ninety (90) days;
   5. (5) The individual and the VR counselor consider the employment outcome to be satisfactory; and

   6. (6)

      1. (A) The individual is informed through appropriate modes of communication of the availability of post-employment services.
      2. (B) 34 C.F.R. § 361.56.

2. (b) Additional information is required and must be included in the closure document:

   1. (1) Name and address of the employer;
   2. (2) Type of work performed (occupation);
   3. (3) Gross weekly earning and hours worked per week;
   4. (4) Medical insurance coverage at closure;
   5. (5) Public assistance at closure;
   6. (6) The individual is compensated at or above minimum wage;
   7. (7) The wage and level of benefits are not less than that customarily paid by the employer for the same or similar work performed by nondisabled individuals; and
   8. (8) How did the services provided contribute substantially to the individual’s achievement of the employment outcome consistent with informed choice.
3. (c) Note. An individual will not be closed “rehabilitated” more than once in any fiscal year.

4. (d) Procedures — Closed rehabilitated (Status 26).

   1. (1) Pay or cancel any outstanding encumbrance.
   2. (2) The counselor must demonstrate through documentation in a summary case note that substantial services provided under the individual’s IPE contributed to the achievement of the employment outcome.
   3. (3) If there is a need for an IPE goal change, an amendment must be completed ninety (90) days prior to closure.
   4. (4) Case must be in Status 22 for ninety (90) days.
   5. (5) If the counselor has information concerning employment of the individual, but cannot obtain the individual’s signature that is required on the closure amendment, the counselor may close the case by using the method described in the next subdivision.

   6. (6)

      1. (A) A minimum of three (3) written attempts (two (2) letters and one (1) registered letter) must be made to contact the individual is required.
      2. (B) See forms section.

   7. (7)

      1. (A) The receipt verification (card) signed by the client must be attached to the ECF.
      2. (B) If the card is not signed by the client, the case cannot be closed Status 26.

   8. (8)

      1. (A) Complete VR Case and Closure/Amendment Information Form.
      2. (B) See Forms, Appendix E.
   9. (9) The VR Case and Closure/Amendment Information Form will be generated in the case file and a copy will be given to the individual.
   10. (10) If the individual received services at Arkansas Career Training Institute, the VR Case and Closure/Amendment Information Form will be available through the case management system for the center counselor’s review.
   11. (11) The case management system will generate the status move after required data is keyed for Status 26.

   12. (12)

       1. (A) The individual will complete the Consumer Satisfaction Survey form.
       2. (B) This form can be:

5. (i) Given to the individual;

   1. (ii) Mailed;

      1. (iii) Emailed; or

         1. (iv) Accessed online.

Codification Notes: “IPE” means individualized plan for employment. "VR" means vocational rehabilitation.