1. (a)

   1. (1) The District Manager/Director of the Arkansas Career and Technology Institute will hold an administrative review within ten (10) calendar days of the applicant/client’s request for review of the counselor’s determination.
   2. (2) Subject to the ten-day limitation, the administrative review will be scheduled at a date, time, and place convenient to the applicant/client, during business hours at the local Arkansas Rehabilitation Services field office.
   3. (3) If possible, the date and time will be agreed upon by the applicant/client and the Arkansas Rehabilitation Services supervisory staff member conducting the review.

   4. (4) The supervisory staff conducting the review must:

      1. (A) Have no previous knowledge of the details of the determination in question;
      2. (B) Conduct the administrative review in an unbiased way; and
      3. (C) Have a broad working knowledge of Arkansas Rehabilitation Services policies and procedures and the state plan for VR services.
   5. (5) If the applicant/client fails to appear for the administrative review or is more than thirty (30) minutes late, the matter may be dismissed at the discretion of the supervisory staff.

   6. (6)

      1. (A) An administrative review may be rescheduled if the applicant/client notifies Arkansas Rehabilitation Services staff that they are no longer available.
      2. (B) Rescheduling an administrative review in this manner does not extend the sixty-day time period for completion of an impartial hearing, unless the parties agree otherwise.
2. (b) The applicant/client will receive a written decision from the supervisory staff member within five (5) business days following completion of the administrative review.

Codification Notes: “VR” means vocational rehabilitation.