(a) Timeline.

1. (1)

   1. (A) The Department of Human Services will review behavioral health agency application forms and materials within ninety (90) calendar days after the department receives a complete application package.
   2. (B) The department will return incomplete applications to senders without review.
2. (2) For approved applications, a site survey will be scheduled within forty-five (45) calendar days of the approval date.

3. (3)

   1. (A) The department will mail a survey report to the applicant within twenty-five (25) calendar days of the site visit.
   2. (B) Providers having deficiencies on survey reports must submit an approvable corrective action plan to the department within thirty-five (35) calendar days after the date of a survey report.
4. (4) The department will accept or reject each corrective action plan in writing within twenty (20) calendar days after receipt.

5. (5)

   1. (A) Within thirty (30) calendar days after the department approves a corrective action plan, the applicant must document implementation of the plan and correction of the deficiencies listed in the survey report.
   2. (B) Applicants who are unable, despite the exercise of reasonable diligence, to correct deficiencies within the time permitted may obtain up to ten (10) additional days based on a showing of good cause.
6. (6) The department will furnish site-specific certificates via postal or electronic mail within ten (10) calendar days of issuing a site certification.

(c)

1. (1) Determinations:

   1. (A) Application approved;
   2. (B) Application returned for additional information; or
   3. (C) Application denied.
2. (2) The department will state the reasons for denial in a written response to the applicant.