(a) The crisis stabilization unit shall have a defined plan for conducting an organizational needs assessment that specifies the methods and data to be collected, which shall include but not be limited to information from:
- (1) Clients;
- (2) Governing authority;
- (3) Staff;
- (4) Stakeholders;
- (5) Outcomes management processes; and
- (6) Quality record review.
- (b) The crisis stabilization unit shall have a defined system to collect data and information on a quarterly basis to manage the organization.
- (c) Information collected shall be analyzed to improve client services and organizational performance.
(d) The crisis stabilization unit shall prepare an end-of-year management report, which shall include but not be limited to:
- (1) An analysis of the needs assessment process; and
- (2) Performance improvement program findings.
(e) The management report shall be communicated and made available to, among others:
- (1) The governing authority;
- (2) Crisis stabilization unit staff; and
- (3) The Department of Human Services, if and when requested.