(a)

1. (1) First Connections is responsible for general supervision and monitoring activities to ensure compliance with this part and IDEA, Part C requirements.

2. (2)

   1. (A) A local provider program and, or, or both individual service provider must cooperate with all monitoring and other regulatory activities performed or requested by First Connections or other representative of the lead agency.
   2. (B) Cooperation required includes without limitation cooperation with respect to investigations, surveys, site visits, reviews, and other regulatory actions taken by First Connections to monitor, enforce, or take other regulatory action on behalf of the lead agency.

(b) General supervision monitoring includes without limitation:

1. (1) Onsite record reviews, surveys, and other visits including without limitation annual reviews, parent and, or, or both personnel interviews, and parent and, or, or both personnel surveys;
2. (2) State-approved data system review of electronic records, documentation, and other data;
3. (3) Written requests for the submission of documentation and records required under this part;
4. (4) Written requests for information, documentation, and, or, or both data verification;
5. (5) Investigations related to complaints received;
6. (6) Quality and compliance monitoring conducted remotely via electronic record and data review and, or, or both via onsite record review or a combination of methods;
7. (7) Fiscal monitoring and retrospective review including but not limited to allocation utilization reviews; and
8. (8) Local provider program annual performance report data reviews and local provider program determinations as required by IDEA, Part C.