1. (a) All employees must receive training on the following topics prior to having any beneficiary direct contact that is unsupervised by another employee:

   1. (1) The Health Insurance Portability and Accountability Act (HIPAA), and other applicable state and federal laws and regulations governing the protection of medical, social, personal, financial, and electronically stored records;
   2. (2) Mandated reporter requirements and procedures;
   3. (3) Incident and accident reporting;
   4. (4) Basic health and safety practices;
   5. (5) Infection control practices;
   6. (6) Trauma informed care;
   7. (7) Verbal intervention; and
   8. (8) De-escalation techniques.

2. (b)

   1. (1) All employees must receive beneficiary-specific training in the amount necessary to safely meet the individualized needs of those beneficiaries prior to having any direct contact that is unsupervised by another employee.

   2. (2) Every employee’s beneficiary-specific training must at a minimum must include training on the beneficiary’s:

      1. (A) Nonclinical treatment plan;
      2. (B) Diagnosis and medical needs;
      3. (C) Medication management plan, if applicable;
      4. (D) Positive behavioral support plan, as applicable;
      5. (E) Behavioral prevention and intervention plan, as applicable;
      6. (F) Permitted interventions, if applicable; and
      7. (G) Emergency and evacuation procedures.
3. (c) All employees must receive appropriate refresher training on the topics listed in 20 CAR § 535-303(a) and (b) at least every other calendar year.

4. (d) All employees must obtain and maintain in good standing the following credentials when performing services on behalf of a provider:

   1. (1) CPR certification in accordance with one (1) of the following:

      1. (A) American Heart Association;
      2. (B) Medic First Aid; or
      3. (C) American Red Cross; and

   2. (2) First aid certification in accordance with one (1) of the following:

      1. (A) American Heart Association;
      2. (B) Medic First Aid; or
      3. (C) American Red Cross.
5. (e) A licensed professional is not required to receive the trainings or certifications prescribed in this section.

Codification Notes: The Health Insurance Portability and Accountability Act (HIPAA) was enacted as Pub. L. No. 104-191. "CPR" means cardiopulmonary resuscitation.