(a)

1. (1) The participant is responsible for notifying the county office within ten (10) days of any change of address.
2. (2) It is important that the participant be advised of his or her responsibility to report any change of address within ten (10) days to ensure that the participant will receive appointments, notices, etc., in a timely manner.
3. (3) It is also important that any change of address reported be processed promptly by the county office.

(b)

1. (1) To change an address:

   1. (A) Record all pertinent information in the case record;
   2. (B) Key the change to the automated system; and
   3. (C) Send a voter registration application to the participant so that he or she can report this change to the county clerk’s office if he or she so chooses.
2. (2) The worker should also be alert for other changes (acquiring or disposing of property, moving from the homestead, change in assistance unit members, change in income, change in food stamp household) that may be indicated by a change of address.

(c) Change of address to another county.

1. (1) Records of active or closed cases and denied applications will be transferred upon the request of:

   1. (A) The individual;
   2. (B) His or her authorized representative; or
   3. (C) Another county office.
2. (2) A participant may visit in another county within the state without transferring his or her case record, if absence from his or her home county will not exceed one (1) month.

3. (3)

   1. (A) If the absence will exceed one (1) month, the case will be transferred to the county in which the family is located.
   2. (B) This is to ensure that work participation activities continue.
4. (4) The individual will be advised by letter of the action taken and that the county office to which his or her case record has been sent will be contacting him or her.

(d) To transfer an active case:

1. (1) Record pertinent information in case record;

2. (2)

   1. (A) Key the change to the appropriate automated system.
   2. (B) Note. For cases that are being transferred from an ANSWER county to a non-ANSWER county or transferring from non-ANSWER to ANSWER county, refer to ANSWER Implementation Memo and the Transfer Database Procedures located on the Division of County Operations homepage on Department of Human Services Gold for instructions; and
3. (3) Mail the case record to the appropriate office.

(e) To transfer a denied application or closed case:

1. (1) Record pertinent information in the case record; and
2. (2) Mail the case record to the appropriate county office with a memo of explanation.

(f) Responsibilities of the receiving county.

1. (1) For active cases being transferred, the receiving county will complete an employment update within thirty (30) days of receipt of the case record.
2. (2) The worker will send a notice to the participant advising them of the appointment date and purpose of the appointment.
3. (3) During this assessment, continued eligibility and work participation activities, if appropriate, will be determined.