The appropriate office will promptly report, by memorandum to the Overpayment Processing Unit of the Secretary’s Office of the Department of Human Services, any pertinent information (coming to its attention) that would have an effect on an established overpayments claim that has not been satisfied, such as, but not limited to:

1. (1) Hardship situation;
2. (2) Acquisition of resources or income that may increase the participant’s ability to repay;
3. (3) Death;
4. (4) Change of address; and
5. (5) Recertification of case after closure.