20 CAR § 503-104 – Documentation

(a) Documentation and complete and accurate case records are vital to the success of good case management.
(b) The case record should include a clear chronology of events during a participant’s entire experience with the program.
(c) The documentation constitutes a major source of evidence in the supporting of the agency’s position in a case.
(d) In addition, good documentation enables other staff who may conduct reviews or who may later work with the participant to understand what has occurred in the case.