1. (a)

   1. (1) Under the Systematic Alien Verification for Entitlements (SAVE) Program, the United States Citizenship and Immigration Services examines documentation provided by noncitizens to ensure the documentation is authentic and accurate.
   2. (2) SAVE uses a web-based application developed by the Department of Homeland Security for use by federal and state agencies administering entitlement programs.
   3. (3) The telephone verification system is no longer available.

2. (b)

   1. (1) To access the new system, the worker must click on the following link: https://save.uscis.gov/Web/vislogin.aspx?JS=YES.
   2. (2) A link to this website is available through ANSWER.

3. (c)

   1. (1) No unauthorized individual may access the SAVE system.
   2. (2) The Division of County Operations supervisor in each county office supervises access to the SAVE system through the county’s user group.

   3. (3) He or she:

      1. (A) Adds or deletes SAVE users to the county’s user group;
      2. (B) Resets user passwords; and
      3. (C) Reviews user activity.
   4. (4) A worker must be added as a “General User - View user initiated ISV responses”.
   5. (5) A lead worker or supervisor must be added as a “General User - View ISV responses for all users in Group” in order to be able to monitor the activities of other group members.

4. (d)

   1. (1) Each worker and supervisor added to SAVE as a user must also sign a safeguard certification before accessing the SAVE system.
   2. (2) These documents will be maintained in a folder in the county for possible audit review.
   3. (3) The document is available on DHS SHARE.

5. (e)

   1. (1) Once a worker is added to the system, he or she will be directed to the tutorial selection at the top of the screen.
   2. (2) The tutorial will step the user through the process of requesting verification of alien status.

6. (f) Electronic verification. SAVE electronically verifies immigration status or naturalized or derived citizenship using a three-step process:

   1. (1)

      1. (A) Initial verification (first step) electronically compares information the agency enters against immigration databases and returns a response within seconds.
      2. (B) The system will respond with the applicant’s current immigration status and a unique Department of Homeland Security ID.
      3. (C) A code will be provided by the Department of Homeland Security identifying the next verification steps to take as necessary.
      4. (D) If the information provided in the initial response is sufficient to make an eligibility determination, no additional verification is necessary.
      5. (E) When the Department of Homeland Security cannot immediately verify information provided by the individual, a code will be returned instructing the agency to review and correct the information or to institute additional verification;

   2. (2)

      1. (A) Additional verification (second step) is initiated electronically by the agency when the system returns information that varies from what the individual presents.
      2. (B) This step takes between three (3) to five (5) federal working days.
      3. (C) The SAVE system will populate the agency action field with the next possible steps.
      4. (D) If information is sufficient to determine eligibility, no further verification is needed.
      5. (E) Third-step verification will be initiated if eligibility cannot be determined based on the code received;

   3. (3)

      1. (A) Third-step verification is an electronic process initiated by the agency.
      2. (B) The agency must submit photocopies (front and back) of the applicant’s relevant immigration documents using the scan and upload function; and
   4. (4) Close case. After a response has been received with enough information to make an eligibility determination, or all electronic methods of verification have been exhausted, the Department of Homeland Security SAVE case should be closed through the SAVE program.
7. (g) The SAVE user’s manual may be found at: https://save.uscis.gov/web/media/resourcescontents/saveprogramguide.pdf.

Codification Notes: This section as promulgated prior to codification into the Code of Arkansas Rules provided as follows: “05/01/18”