(a)
- (1) The participant is responsible for notifying the Division of County Operations or Department of Human Services within ten (10) days of any change of address.
- (2) It is important that the participant be advised of his or her responsibility to report any change of address within ten (10) days to ensure that the participant will receive appointments, notices, etc., in a timely manner.
- (3) It is also important that any change of address reported be processed promptly by the county office.
(b)
(1) To change an address:
- (A) Record all pertinent information in the case record;
- (B) Key the change in ANSWER; and
- (C) Send a Voter Registration Application to the participant so that he or she can report this change to the county clerk’s office if he or she so chooses.
- (2) The worker should also be alert for other changes (acquiring or disposing of property, moving from the homestead, change in assistance unit members, change in income, change in food stamp household) that may be indicated by a change of address.
(c) Change of address to another county.
- (1) A transitional employment assistance (TEA) case will be transferred upon the request of the individual, his or her authorized representative, or another county office.
- (2) A participant may visit in another county within the state without transferring his or her case record if absence from his or her home county will not exceed one (1) month.
(3)
- (A) If the absence will exceed one (1) month, the case will be transferred to the county in which the family is located.
- (B) This is to ensure that work participation activities continue.
- (4) The individual will be advised by letter of the action taken and that the service county to which his or her case record has been sent will be contacting him or her.
(d) To transfer an active case:
(1) If reported to the receiving county:
- (A) Change the address in ANSWER;
- (B) Select the new county code;
- (C) Transfer the open budget; and
- (D) Document pertinent information in ANSWER; or
(2) If reported to the transferring county:
- (A) Change the address in ANSWER;
- (B) Select the new county;
- (C) Transfer the open budget;
- (D) Send an email to the receiving county’s Program Eligibility Coordinator and County Administrator notifying them of the transfer; and
- (E) Document pertinent information in ANSWER.
- (e) When an active case is transferred, a system-generated task is created in ANSWER notifying the receiving county and the Department of Human Services that the case has been transferred.
Codification Notes: This section as promulgated prior to codification into the Code of Arkansas Rules provided as follows at subsections (b) and (c): “12/06/11” This section as promulgated prior to codification into the Code of Arkansas Rules provided as follows at subsection (d): "08/26/11"