As used in this subpart:

1. (1) “Client” means any person receiving telephone reassurance services which are provided through state or federal funds;
2. (2) “Provider” means any entity that gives telephone reassurance services as described in subdivision (3) of this section either as a contractor or subcontractor;
3. (3) “Telephone reassurance” means telephone calls at an appointed time to eligible elderly clients to check their status, thus providing an element of emotional and psychological reassurance and, if contact is not made, to ensure that assistance will be forthcoming; and
4. (4) “Unit” means one (1) completed individual client call per household or one (1) call placed to the client's emergency contact in the event the client does not answer their phone at the appointed time or there is a continual busy signal, which equals one (1) unit.