(d) In the event of a resident’s illness or accident, the facility shall:

1. (1) Notify the resident’s personal physician, or in the event such physician is not available, a qualified alternate;
2. (2) Take immediate and appropriate steps to see that the resident receives necessary medical attention including, if necessary, transfer to an appropriate medical facility;
3. (3) Make a notation of the illness or accident in the resident’s personal record; and

4. (4)

   1. (A) Upon transfer of a resident to a health, mental health, or other residential care facility, send a copy of pertinent resident records, except when an emergency situation prohibits such transmittal.
   2. (B) In such cases pertinent information shall be telephoned into the receiving facility, and written transfer documents shall be sent within seventy-two (72) hours.

(e) For residents who require mental health services which are not to be provided by the facility, the facility shall:

1. (1) Allow, with the written permission of the resident, appropriate mental health professionals access to the resident’s records having direct bearing on the mental health care of the resident;
2. (2) Provide appropriate space to carry out the services provided or prescribed; and
3. (3) Participate in the development and implementation of programs designed to enhance treatment plans prescribed for the resident.

(h) The facility shall assist each resident in obtaining other routine or special services as his or her needs may require, including but not limited to:

1. (1) Eye examinations and eye glasses; or
2. (2) Auditory testing and hearing aid.