(a) Maintenance of secure records.

1. (1) Each training program shall provide for secure maintenance of records.

2. (2) Records to be maintained and protected shall include, at a minimum, the following:

   1. (A) Names of enrollees;
   2. (B) Names of those who successfully complete the program;
   3. (C) Begin and end dates of each class;
   4. (D) Curriculum and any revisions of curriculum, with approval from the Department of Human Services;
   5. (E) Tests, grades, course documents, skills checklist;
   6. (F) Credentials of instructors;
   7. (G) Documentation of all state approvals; and
   8. (H) Record of complaints, for example:

(i) Nature of complaint;

1. (ii) Date of complaint;

   1. (iii) Investigation summary; and

      1. (iv) Outcome.

(b) Compliance with the following program-related curriculum content:

1. (1) Program length;
2. (2) Ratio of classroom-to-skills training;
3. (3) Qualifications of instructors;
4. (4) Quality of skills training supervision;
5. (5) Access for clinical training in a nursing facility that was not disqualified based on criteria specified in 20 CAR § 403-402;
6. (6) Physical (classroom and lab) facilities; and

7. (7) Virtual classroom capabilities.

   1. (c) Quality of care. The quality of care provided by individual nursing assistants monitored during a licensing survey or certification survey.

      1. (d) Success rate. The graduates' success rate of both virtual and in-person trainees on the state competency examination:
8. (1) Will be monitored by the department; and
9. (2) Shall be utilized as a criterion for revoking program approval.