(c) The facility must have written emergency medical policy and procedures that shall include, at a minimum, the requirement that in the event of a resident's illness or accident, the facility shall:

1. (1) Notify the resident's responsible party, next of kin, and personal physician, or in the event such physician is not available, a qualified alternate;
2. (2) Take immediate and appropriate steps to see that the resident receives necessary medical attention including transfer to an appropriate medical facility, if necessary, though an additional charge may be levied for transportation; and
3. (3) Make a notation of the illness or accident in the resident's personal record.

(f) Residents shall be assisted as part of the basic charge in arranging other routine or special services, as their needs may require, for:

1. (1) Eye examinations;
2. (2) Eye glasses;
3. (3) Auditory testing; and
4. (4) Hearing aids.