(a)

1. (1) The facility must provide, as part of services included in the basic daily rate or monthly charge, supportive services appropriate to maintain and promote the well-being of each resident.
2. (2) The facility must encourage and permit the resident to maintain and develop skills that enable the resident to function self-sufficiently and independently.

(b)

1. (1) “Supportive services” means giving occasional or intermittent guidance, direction, or monitoring of an individual resident as he or she carries out activities of daily living and social activities.
2. (2) “Supportive services” do not include monitoring or delivery of physical assistance to a resident delivered in accordance with a physician's order.

(c) The facility must provide supportive services within the basic charge that ensure the following:

1. (1) Residents keep appointments for mental and medical services;
2. (2) Staff are aware of the resident's general whereabouts even though he or she may travel independently about the community;

3. (3) The appropriate agencies and/or health professional are notified when:

   1. (A) The resident has had a major change in status;
   2. (B) The resident is absent from the facility and his or her whereabouts are not known; and
   3. (C) An emergency situation arises concerning the facility;
4. (4) Residents are treated with kindness and consideration at all times and are not abused, neglected, or exploited in any manner;
5. (5) Residents are dressed appropriately for the activities in which residents are engaged and for the weather;
6. (6) Residents are encouraged to participate in social, recreational, vocational, and religious activities within the community and facility;

7. (7) Residents are encouraged and permitted, if capable, to perform personal hygiene activities including, at a minimum:

   1. (A) A tub bath or shower as desired or required;
   2. (B) Daily oral hygiene and shaving if desired or requested by the resident; and
   3. (C) Trimming and shaping of fingernails and toenails unless prohibited by the resident's attending physician;
8. (8) Residents are not routinely confined to their room or bed except as necessary for the treatment of a routine short term illness; and
9. (9) Residents are not restrained nor locked in their rooms.