1. (a) Time for decisions.

   1. (1) A decision on a protest shall be made by the State Procurement Director or the head of a procurement agency with reasonable promptness after receiving all relevant and requested information, or upon determining that information requested by the director or the head of a procurement agency will not be made readily available.
   2. (2) If a protest is sustained, the available remedies include, but are not limited to, those set forth in Arkansas Code §§ 19-11-244(g) and 19-11-247.

2. (b) Remedies for successful protestor.

   1. (1) When a protest is sustained and the successfully protesting bidder or offeror denied the contract award, the protesting bidder or offeror may submit a claim for the reasonable costs incurred in connection with the solicitation, including bid preparation costs, through the Arkansas State Claims Commission.
   2. (2) The commission regulates the procedure by which such claims are submitted and determined.

Codification Notes: This section was promulgated as R6:19-11-244 of the Procurement Rules prior to codification into the Code of Arkansas Rules.