(b) The respondent shall be:

1. (1) Provided at least twenty (20) calendar days in which to file a written response to the complaint; and
2. (2) Advised that he or she is required to provide all documents and exhibits in support of his or her position.

(d)

1. (1) Upon completion of the investigation, the board will prepare a written summary of its initial findings.
2. (2) The summary shall not identify any of the parties by name, but by case number only until the issue has been set for a hearing.
3. (3) The board shall provide a copy of its findings to the complainant and respondent prior to the matter being set for a hearing.

(e)

1. (1) If the board determines that it does not have jurisdiction, or if it does have jurisdiction but finds that no violation exists, both the complainant and respondent will be notified in writing.
2. (2) The letter will explain why the case cannot be accepted for investigation and/or action, e.g., due to the statute of limitations, or the nature of the complaint being a fee dispute, or there being no violation of the Arkansas Acupuncture Practices Act, Arkansas Code § 17-102-101 et seq., or this part, or it may note that the complaint can be referred to another agency.
3. (3) A letter from the board will be sent within thirty (30) days of the date of the board’s decision to both the complainant and respondent.
4. (4) The letter will state the board’s action and the reasons for its decision.
5. (5) The letter will be signed by the President of the Arkansas State Board of Acupuncture and Related Techniques.