(a) The director and/or his or her designee may verify any and all information received on a:
- (1) License application;
- (2) License renewal; or
- (3) Complaint.
- (b) The director may require that anyone being investigated pursuant to a license application, renewal, or complaint respond in writing to answer questions and concerns related to the above.
(c) The director may:
- (1) Require such authorizations, financial statements, and/or references of all applicants for a license or licenses as it deems necessary; and
- (2) Make an investigation or cause an independent investigation to be made concerning the agency’s reputation, integrity, and/or business practices pursuant to Arkansas Code § 17-24-303.
- (d) The director may investigate the collection records of a licensee, and for that purpose the director shall have free access to the books and/or papers of a licensee relating thereto.