- (a) Administrative. If the director determines an application for a new license (17 CAR § 280-201) or for license renewal (17 CAR § 280-204) is deficient in such a manner that cannot or should not be remedied by a procedural variance (see 17 CAR § 280-103(a)), he or she shall deny the application and provide to the applicant in writing the reasons therefore within ten (10) business days.
(b) Appeal.
(1)
- (A) An applicant aggrieved by such a denial may appeal in writing to the State Board of Collection Agencies within thirty (30) days of receipt of the denial.
- (B) Such an appeal may also constitute a request for a substantive variance (see 17 CAR § 280-103(b)).
(2)
- (A) The director will schedule such an appeal for a hearing at an upcoming meeting of the board.
- (B) Hearings shall be conducted in accordance with Arkansas Code § 17-24-308 and with the Arkansas Administrative Procedure Act, Arkansas Code § 25-15-201 et seq.
- (c) Refund. Should an applicant choose not to appeal a denial by the director, or should the board uphold such a denial, any funds remitted to the board may be returned to the applicant upon written request within thirty (30) days of notice of the denial or of the board’s decision.