- (a) Any person may file a written complaint with the Arkansas Board of Hearing Instrument Dispensers against any licensee or intern or unlicensed person in this state, charging said person with having violated the provisions of the board’s statutes or rules.
(b)
- (1) Any person against whom a complaint has been filed with the board shall be given the opportunity to respond to the complaint in writing.
- (2) The complainant shall have twenty (20) days from the date of receipt of the complaint to respond.
(c)
- (1) The board may initiate an investigation act upon its own motion or upon written complaint.
- (2) An investigation may be conducted by one (1) or more of the board members or agents of the board.
- (d) If a complaint is filed by a current board member, that board member shall not participate in discussion or vote in any hearing that is held pursuant to the complaint.
- (e) If, after investigation, the board finds the complaint justified, further action taken by the board shall be governed by the Arkansas Administrative Procedure Act, Arkansas Code § 25-15-201 et seq.