(b) The case reports must document that each of the following responsibilities was performed:

1. (1) Either make the arrangements or observe the arrangements being made with the family, including the selection of merchandise;
2. (2) Make the church set-up and organize how family and friends are to be directed;
3. (3) Direct family, or assist in doing so, at the funeral and cemetery service, and dismiss family and friends at the conclusion of the service;
4. (4) Be in charge of the movement of the casket and instruct the pallbearers;
5. (5) Organize the funeral procession, and determine where and how parking is to be done, either chapel or church, or any other place;
6. (6) Arrange flowers;
7. (7) Direct movement of people when viewing remains, at either chapel, church, or any other place;
8. (8) Organize “Order of Service” with minister and musicians;
9. (9) Prepare notice of service or obituary;
10. (10) Order copy or copies of death certificates;
11. (11) Prepare funeral service programs or video life tributes;
12. (12) When appropriate, coordinate veteran arrangements such as flag, honor guard, marker, etc.;

13. (13) Process file documentation, such as:

    1. (A) Information sheet;
    2. (B) Insurance assignment or assignments; and
    3. (C) Final billing statement;
14. (14) File claim on assigned insurance or annuity policies, and social security benefits; and
15. (15) Make removals.