(a)

1. (1) Any person may make a complaint before the State Board of Optometry against any licensed optometrist by filing with the Secretary-Treasurer of the State Board of Optometry a written statement setting forth the:

   1. (A) Name of the optometrist;
   2. (B) Nature of the acts to be discussed; and
   3. (C) Time and place where the alleged acts occurred.
2. (2) Such information shall be kept confidential unless it is made the basis of a hearing before the board.

(b)

1. (1) The board shall investigate all complaints before taking action thereon or making the name public.
2. (2) The board shall also give any optometrist, against whom a complaint may be filed, an opportunity to explain his or her side of the complaint.

(c) If, after investigation, the board finds the complaint was justified, it may:

1. (1) Take action thereon; or
2. (2) Issue a warning to such optometrist that any future violation will result in immediate action by the board.