(a)

1. (1) The applicant, licensee, credential holder, or commission holder may request an administrative hearing to appeal the denial or adverse action taken by the Director of the Division of Arkansas State Police.
2. (2) The hearing must be requested within ten (10) days of receiving the notice, and the director shall set the matter for hearing as soon as is practicable by issuing a notice of hearing.

3. (3) The notice of hearing shall:

   1. (A) State the legal authority and jurisdiction under which the hearing is to be held;
   2. (B) Appoint a hearing officer; and
   3. (C) Contain a brief and concise statement of the matters of fact and law involved.

(b) The notice of hearing shall further:

1. (1) Set forth the time, place, and date of the hearing; and

2. (2) Be served on the person at least fourteen (14) days prior to the hearing by:

   1. (A) Mailing a copy to his or her last known address by certified mail; or
   2. (B) Hand delivering the notice personally.