(b) Each troop headquarters shall establish two (2) towing rotation lists as follows:

1. (1)

   1. (A) Light-duty towing rotation list.
   2. (B) To be placed on the light-duty towing rotation list, a business must have the following equipment:

(i) Towing businesses are required to have a rollback wrecker;

1. (ii) At the time of the call, if the business does not have the equipment necessary to successfully tow the vehicle, they must let the troop communications center know; and

   1. (iii) If a towing business does not have the equipment required for a particular call, the next available towing business having such equipment shall be called, forfeiting that call rotation.

   2. (C)

      1. (i) A towing business shall arrive within thirty (30) minutes or less from receipt of the call, with the appropriate equipment and capable towing operator.
      2. (ii) The thirty-minute timeframe will be waived, within reason, for incidents that occur in extreme rural areas or when the towing operator experiences other delays (another crash on the route, traffic blocked, etc.) outside of the operator’s control.
      3. (iii) It is the responsibility of the towing business to let the troop communications center know if there is a delay and the reason for it; and

2. (2)

   1. (A) Heavy-duty tow vehicles.

   2. (B) To be placed on the heavy-duty towing rotation list, a towing business shall have available the following equipment:

      1. (i) A heavy-duty truck, equipped with an under-lift device for connecting to the vehicle to be towed; and
      2. (ii) Access to other towing equipment (another wrecker service) to clean up major accidents, including, but not limited to, grain, logs, sand, gravel, cargo, etc.

   3. (C)

      1. (i) For purposes of this requirement, the towing business need not own or operate the equipment itself, but the towing business shall have a written agreement with a competent business within the same towing zone with which it may contract for services on a twenty-four-hour basis.
      2. (ii) Any towing business contracting for cleanup services under this requirement shall be responsible for any damages inflicted by its contractor as if it were performing the services itself.

   4. (D)

      1. (i) The tow vehicle utilized for calls from the heavy-duty tow vehicle rotation list shall be dispatched immediately upon request by the troop headquarters.
      2. (ii) If a heavy-duty tow vehicle cannot be in route within twenty (20) minutes from the time the request for services is made, the Division of Arkansas State Police shall move to the next towing business on the heavy-duty towing rotation list.
      3. (iii) A towing business that is unable to respond shall forfeit that particular call rotation.