(a) System service agreements.

1. (1) The chief official of each interface agency is required to sign a system service agreement, and other agreements as appropriate, outlining their duties and responsibilities concerning the Arkansas Crime Information Center (ACIC), National Crime Information Center (NCIC), and National Law Enforcement Telecommunications System policies and procedures.
2. (2) Such agreements will be reexecuted as required by the Supervisory Board for the Arkansas Crime Information Center.

(b) Holder-of-the-record agreements.

1. (1) A criminal justice agency that enters records into the ACIC or NCIC systems must ensure that any hits on its entries can be confirmed twenty-four (24) hours a day, seven (7) days a week.

2. (2)

   1. (A) An agency not continuously operational will execute a holder-of-the-record agreement with another agency that is continuously operational.
   2. (B) Under such an agreement, the non-twenty-four-hour originating agency authorizes the twenty-four-hour holder-of-the-record agency to enter, update, and remove records, as well as confirm hits on the originator's records.
   3. (C) The originator is responsible for immediately notifying the holder of any changes in the status of the originator's records.

(c) Management control agreements.

1. (1) Access by non-criminal justice governmental dispatch centers is allowed, provided an agreement has been executed giving management control to a criminal justice agency.

2. (2) Management control is defined as the authority to set and enforce:

   1. (A) Priorities;
   2. (B) Standards for selection, supervision, and termination of personnel access; and
   3. (C) Policies governing operations, insofar as those policies apply to law enforcement communications and records.