1. (1) Each utility shall make reasonable efforts to avoid interruption of firm service, but when interruptions occur service shall be re-established within the shortest time practicable, consistent with safety.

   1. (a) Each utility shall keep records of interruptions of firm service on its primary distribution system and shall make an analysis of the records for the purpose of determining steps to be taken to prevent recurrence of such interruptions. Such records shall include the following information concerning the interruptions:

      1. 1. Cause
      2. 2. Date and time
      3. 3. Duration
   2. (b) The log for each unattended substation/regulator station must also show interruption which require attention to restore service with the estimated time of interruption.
   3. (c) Planned interruptions of firm service shall be made at a time that will not cause unreasonable inconvenience to customers and shall be preceded, if feasible, by at least a two (2) day notice to those who will be affected.

Author: Alabama Public Service Commission

Statutory Authority: Code of Ala. 1975, §§37-1-32, 37-1-38, 37-1-52.

History: Effective January 1968. Amended October 1988. Filed with LRS February 5, 2013. Filed for Codification in the Alabama Administrative Code by the Alabama Public Service Commission on February 5, 2013, pursuant to Code of Ala. 1975, §41-22-7.