Upon receipt of a complaint that meets the requirements of 532-X-7-.03, the executive director shall provide for an investigation by Board staff to determine if probable cause exists that a violation has occurred.As a part of the investigation, the board may:inspect the business premises of any licensee, applicant, or individual or entity advertising, offering to perform, or performing massage therapy in the state during normal business hours.request a criminal history background check of the subject of the complaint.issue subpoenas.When an investigation discloses that disciplinary action is not warranted for the protection of public health, safety and welfare, the investigation file shall be closed, provided that the matter may be reinvestigated at any time if circumstances so warrant. The investigation may be closed with a letter of closure or a letter of admonishment.Upon finding that probable cause exists that a violation has occurred, an administrative proceeding may be commenced.Author: Alabama Massage Therapy Licensing Board
Statutory Authority: Code of Ala. 1975, §34-43A-6.
History: New Rule: Published September 30, 2024; effective November 14, 2024. Amended: Published September 30, 2025; effective November 14, 2025.