1. (a) The department will determine whether an applicant is eligible for ATAP benefits only after that applicant has had at least one face-to-face interview with the department or a fee agent, unless the department determines that a face-to-face interview is impossible or inadvisable because of illness, distance, or other reason. In addition, the department may conduct interviews in connection with a redetermination of eligibility under 7 AAC 45.277.
2. (b) If illness, distance, or other reason prevents a face-to-face interview, an interview must be conducted by telephone.
3. (c) A fee agent is responsible for conducting an interview with an applicant who lives in the fee agent's area, unless an applicant has arranged an interview directly with the department.

(Eff. 8/5/92, Register 123; am 10/1/97, Register 143; am 10/1/2001, Register 159; am 1/7/2005, Register 173)

Authority: AS 47.05.010, AS 47.27.005, AS 47.27.020