(a) A center shall develop, implement, and comply with policies and procedures that

1. (1) protect each patient's rights;
2. (2) respond to questions and grievances pertaining to patient rights;
3. (3) comply with AS 47.30.825, this section, and other state law and regulations regarding patient rights; and
4. (4) comply with AS 47.30.700, 47.30.705(d), this section, and other state law and regulations regarding minors' rights.

(b) A center's patient has the right to

1. (1) be informed of patient rights and responsibilities at the time of admission or shortly after admission;
2. (2) have a patient, patient's legal guardian, chosen representative, family member, or parent of a minor patient, or the patient's own physician notified of the patient's admission to the center upon request;
3. (3) receive treatment and medical services without discrimination based on race, age, religion, national origin, gender, sexual orientation, disability, marital status, diagnosis, ability to pay, or source of payment;
4. (4) be free from abuse, neglect, exploitation, or harassment;
5. (5) be free from physical or mental abuse, corporal punishment, or the imposition of any form of restraint or seclusion as a means of coercion, discipline, convenience, or retaliation by the staff;
6. (6) receive care in a safe setting;
7. (7) receive translator or interpreter services to facilitate communication between the patient and the staff, if applicable;
8. (8) be informed of the patient's health status and to participate in the development of, implementation of, and updates to the patient's treatment plan of care or discharge plan and to receive instructions for self-care and treatment that include explanation of adverse symptoms and necessary precautions, as appropriate;
9. (9) make informed decisions regarding the patient's care in accordance with federal and state laws and regulations;
10. (10) consult freely and privately with the patient's legal counsel or to contact an attorney at any reasonable time;
11. (11) be informed, in writing, of the policies and procedures for initiation, review, and resolution of a grievance or patient complaint;
12. (12) submit a complaint or a grievance without fear of reprisal;
13. (13) keep the patient's information and medical records confidential in accordance with federal and state laws and regulations, including all computerized medical information;
14. (14) receive a copy of the center's rules and regulations upon admission or shortly after admission;
15. (15) receive treatment in the least restrictive environment that meets the patient's needs;
16. (16) be subjected to restraint or seclusion only in accordance with federal and state law and regulations;
17. (17) contact the department at any reasonable time;
18. (18) obtain a copy of patient rights and the department's address and telephone number at any time;
19. (19) receive personal hygiene products, including shampoo, deodorant, toothbrush, toothpaste, and soap, if needed and safe for the patient to use or possess; and
20. (20) have reasonable communication with and visits by an individual of the patient's choice unless the center or the department imposes reasonable restrictions for medical, psychiatric, safety, or legal reasons.

(c) A patient's legal guardian or chosen designated representative, or the parent of a minor patient, has the right to

1. (1) be informed of patient rights and responsibilities at the time of admission or shortly after admission;
2. (2) be informed of the patient's health status and to participate in the development of, implementation of, and updates to the patient's treatment plan of care or discharge plan and to receive instructions for self-care and treatment that include explanation of adverse symptoms and necessary precautions, as appropriate;
3. (3) make informed decisions regarding the patient's care in accordance with federal and state laws and regulations;
4. (4) be informed, in writing, of the policies and procedures for initiation, review, and resolution of a grievance or patient complaint;
5. (5) submit a complaint or a grievance without fear of reprisal;
6. (6) receive a copy of the center's rules and regulations upon admission or shortly after admission; and
7. (7) obtain a copy of patient rights and the department's address and telephone number at any time.