(a) No later than 90 days after acceptance of a complaint for investigation, the ombudsman will notify both the complainant and the agency that is the subject of the complaint of the status of the complaint, unless
- (1) the ombudsman reasonably believes that grounds exist for withholding notice to the agency under AS 24.55.140; or
- (2) the ombudsman is unable to contact the complainant, despite reasonable efforts to do so.
- (b) The ombudsman will provide additional status updates when requested by the complainant or the agency, and will inform the complainant and the agency when the complaint is closed.
- (c) Notice required by this section may be provided verbally, unless the recipient requests written notice.
(Eff. 6/7/2015, Register 214)
Authority: AS 24.55.090, AS 24.55.130, AS 24.55.140