220 F.R.D. 212 | S.D.N.Y. | 2003
OPINION AND ORDER
“Documents create a paper reality we call proof.”
Finding a suitable sanction for the destruction of evidence in civil cases has never been easy. Electronic evidence only complicates matters. As documents are increasingly maintained electronically, it has become easier to delete or tamper with evidence (both intentionally and inadvertently) and more difficult for litigants to craft policies that ensure all relevant documents are preserved.
I. BACKGROUND
This is the fourth opinion resolving discovery disputes in this case. Familiarity with
On July 24, 2003, I ordered the parties to share the cost of restoring certain UBS backup tapes that contained e-mails relevant to Zubulake’s claims.
Missing Monthly Individual!Server Backup Tapes
Matthew Chapin April 2001 (Zubulake’s immediate supervisor)
Jeremy Hardisty June 2001 (Chapin’s supervisor)
Andrew Clarke and April 2001 Vinay Datta (Zubulake’s coworkers)
Rose Tong (human Part of June 2001, resources) July 2001, August 2001, and October 2001
(UBS has located certain iveekly backup tapes to fill some of the gaps created by the lost monthly tapes).
In addition, certain isolated e-mails — created after UBS supposedly began retaining all relevant e-mails — were deleted from UBS’s system, although they appear to have been saved on the backup tapes. As I explained in Zubulake III, “certain e-mails sent after the initial EEOC charge — and particularly relevant to Zubulake’s retaliation claim— were apparently not saved at all. For example, [an] e-mail from Chapin to Joy Kim [another of Zubulake’s coworkers] instructing her on how to file a complaint against Zubulake was not saved, and it bears the subject line ‘UBS client attorney priviledge [sic] only,’ although no attorney is copied on the e-mail. This potentially useful e-mail was deleted and resided only on UBS’s backup tapes.”
Zubulake filed her EEOC charge on August 16, 2001; the instant action was filed on February 14, 2002. In August 2001, in an oral directive, UBS ordered its employees to retain all relevant documents.
Zubulake now seeks sanctions against UBS for its failure to preserve the missing backup tapes and deleted e-mails. In particular, Zubulake seeks the following relief: (a) an order requiring UBS to pay in full the costs of restoring the remainder of the monthly backup tapes; (b) an adverse inference instruction against UBS with respect to the backup tapes that are missing; and (c) an order directing UBS to bear the costs of re-deposing certain individuals, such as Chapin,
II. LEGAL STANDARD
Spoliation is “the destruction or significant alteration of evidence, or the failure to preserve property for another’s use as evidence in pending or reasonably foreseeable litigation.”
III. DISCUSSION
It goes without saying that a party can only be sanctioned for destroying evidence if it had a duty to preserve it. If UBS had no such duty, then UBS cannot be faulted. I begin, then, by discussing the extent of a party’s duty to preserve evidence.
A. Duty to Preserve
“The obligation to preserve evidence arises when the party has notice that the evidence is relevant to litigation or when a party should have known that the evidence may be relevant to future litigation.”
1. The Trigger Date
In this case, the duty to preserve evidence arose, at the latest, on August 16, 2001, when Zubulake filed her EEOC charge.
But the duty to preserve may have arisen even before the EEOC complaint was filed. Zubulake argues that UBS “should have known that the evidence [was] relevant to future litigation,”
Q: Did you think that Ms. Zubulake was going to sue UBS when you received these documents?
A: What dates are we talking about?
Q: Late April 2001.
A: Certainly it was something that was in the back of my head.18
Merely because one or two employees contemplate the possibility that a fellow employee might sue does not generally impose a firm-wide duty to preserve. But in this case, it appears that almost everyone associated with Zubulake recognized the possibility that she might sue. For example, an e-mail authored by Zubulake’s co-worker Vinnay Datta, concerning Zubulake and labeled “UBS attorney client priviladge [sic],” was distributed to Chapin (Zubulake’s supervisor), Holland and Leland Tomblick (Chapin’s supervisor), Vail (Zubulake’s former supervisor), and Andrew Clarke (Zubulake’s co-worker) in late April 2001.
Thus, the relevant people at UBS anticipated litigation in April 2001. The duty to preserve attached at the time that litigation was reasonably anticipated.
2. Scope
The next question is: What is the scope of the duty to preserve? Must a corporation, upon recognizing the threat of litigation, preserve every shred of paper, every e-mail or electronic document, and every backup tape? The answer is clearly, “no”. Such a rule would cripple large corporations, like UBS, that are almost always involved in litigation.
At the same time, anyone who anticipates being a party or is a party to a lawsuit must not destroy unique, relevant evidence that might be useful to an adversary. “While a litigant is under no duty to keep or retain every document in its possession ... it is under a duty to preserve what it knows, or reasonably should know, is relevant in the action, is reasonably calculated to lead to the discovery of admissible evidence, is reasonably likely to be requested during discovery and/or is the subject of a pending discovery request.”
i. Whose Documents Must Be Retained?
The broad contours of the duty to preserve are relatively clear. That duty should certainly extend to any documents or tangible things (as defined by Rule 34(a))
ii. What Must Be Retained?
A party or anticipated party must retain all relevant documents (but not multiple identical copies) in existence at the time the duty to preserve attaches, and any relevant documents created thereafter. In recognition of the fact that there are many ways to manage electronic data, litigants are free to choose how this task is accomplished. For example, a litigant could choose to retain all then-existing backup tapes for the relevant personnel (if such tapes store data by individual or the contents can be identified in good faith and through reasonable effort), and to catalog any later-created documents in a separate electronic file. That, along with a mirror-image of the computer system taken at the time the duty to preserve attaches (to preserve documents in the state they existed at that time), creates a complete set of relevant documents. Presumably there are a multitude of other ways to achieve the same result.
iii. Summary of Preservation Obligations
The scope of a party’s preservation obligation can be described as follows: Once a party reasonably anticipates litigation, it must suspend its routine document retention/destruetion policy and put in place a “litigation hold” to ensure the preservation of relevant documents. As a general rule, that litigation hold does not apply to inaccessible backup tapes (e.g., those typically maintained solely for the purpose of disaster recovery), which may continue to be recycled on the schedule set forth in the company’s policy. On the other hand, if backup tapes are accessible (i.e., actively used for information retrieval), then such tapes would likely be subject to the litigation hold.
However, it does make sense to create one exception to this general rule. If a company can identify where particular employee documents are stored on backup tapes, then the tapes storing the documents of “key players” to the existing or threatened litigation should be preserved if the information contained on those tapes is not otherwise available. This exception applies to all backup tapes.
iv. What Happened at UBS After August 2001?
By its attorney’s directive in August 2002, UBS endeavored to preserve all backup tapes that existed in August 2001 (when Zu-bulake filed her EEOC charge) that captured data for employees identified by Zubulake in her document request, and all such monthly backup tapes generated thereafter. These backup tapes existed in August 2002, because of UBS’s document retention policy, which required retention for three years.
In fact, UBS employees did not comply with these directives. Three backup tapes containing the e-mail files of Chapin, Har-disty, Clarke and Datta created after April 2001 were lost, despite the August 2002 directive to maintain those tapes. According to the UBS document retention policy, these three monthly backup tapes from April and June 2001 should have been retained for three years.
The two remaining lost backup tapes were for the time period after Zubulake filed her EEOC complaint (Rose Tong’s tapes for August and October 2001). UBS has offered no explanation for why these tapes are missing. UBS initially argued that Tong is a Hong Kong based UBS employee and thus her backup tapes “are not subject to any internal retention policy.”
In sum, UBS had a duty to preserve the six-plus backup tapes (that is, six complete backup tapes and part of a seventh) at issue here.
B. Remedies
As noted, Zubulake has requested three remedies for UBS’s spoliation of evidence. I consider each remedy in turn.
1. Reconsideration of the Cost-Shifting Order
Zubulake’s request that this Court re-consider its July 24, 2003, Order in Zubulake III is inappropriate. At the time that motion was made, the Court was well aware that certain e-mails had not been retained and that certain backup tapes were missing.
2. Adverse Inference
Zubulake next argues that UBS’s spoliation warrants an adverse inference instruction. Zubulake asks that the jury in this case be instructed that it can infer from the fact that UBS destroyed certain evidence that the evidence, if available, would have been favorable to Zubulake and harmful to UBS. In practice, an adverse inference instruction often ends litigation — it is too difficult a hurdle for the spoliator to overcome. The in terrorem effect of an adverse inference is obvious. When a jury is instructed that it may “infer that the party who de
A party seeking an adverse inference instruction (or other sanctions) based on the spoliation of evidence must establish the following three elements: (1) that the party having control over the evidence had an obligation to preserve it at the time it was destroyed; (2) that the records were destroyed with a “culpable state of mind” and (3) that the destroyed evidence was “relevant” to the party’s claim or defense such that a reasonable trier of fact could find that it would support that claim or defense.
a. Duty to Preserve
For the reasons already discussed, UBS had — -and breached — a duty to preserve the backup tapes at issue. Zubulake has thus established the first element.
b. Culpable State of Mind
Zubulake argues that UBS’s spoliation was “intentional — or, at a minimum, grossly negligent.”
But to accept UBS’s argument would ignore the fact that, even though Zubulake had not yet requested the tapes or filed her complaint, UBS had a duty to preserve those tapes. Once the duty to preserve attaches, any destruction of documents is, at a minimum, negligent.
Whether a company’s duty to preserve extends to backup tapes has been a grey area. As a result, it is not terribly surprising that a company would think that it did not have a duty to preserve all of its backup tapes, even when it reasonably anticipated the onset of litigation. Thus, UBS’s failure to preserve all potentially relevant backup tapes was merely negligent, as opposed to grossly negligent or reckless.
Because UBS was negligent — and possibly reckless — Zubulake has satisfied her burden with respect to the second prong of the spoliation test.
c. Relevance
Finally, because UBS’s spoliation was negligent and possibly reckless, but not willful, Zubulake must demonstrate that a reasonable trier of fact could find that the missing e-mails would support her claims.
On the one hand, I found in Zubulake I and Zubulake III that the e-mails contained on UBS’s backup tapes were, by-and-large, relevant in the sense that they bore on the issues in the litigation.
Furthermore, the likelihood of obtaining relevant information from the six-plus lost backup tapes at issue here is even lower than for the remainder of the tapes, because the majority of the six-plus tapes cover the time prior to the filing of Zubulake’s EEOC charge. The tape that is most likely to contain relevant e-mails is Tong’s August 2001 tape — the tape for the very month that Zu-bulake filed her EEOC charges. But the majority of the e-mails on that tape are preserved on the September 2001 tape. Thus, there is no reason to believe that peculiarly unfavorable evidence resides solely on that missing tape. Accordingly, Zubulake has not sufficiently demonstrated that the lost tapes contained relevant information.
In sum, although UBS had a duty to preserve all of the backup tapes at issue, and destroyed them with the requisite culpability, Zubulake cannot demonstrate that the lost evidence would have supported her claims. Under the circumstances, it would be inappropriate to give an adverse inference instruction to the jury.
3. . UBS Must Pay the Costs of Additional Depositions
Even though an adverse inference instruction is not warranted, there is no question that e-mails that UBS should have produced to Zubulake were destroyed by UBS. That being so, UBS must bear Zubulake’s costs for re-deposing certain witnesses for the limited purpose of inquiring into issues raised by the destruction of evidence and any newly discovered e-mails. In particular, UBS is ordered to pay the costs of re-deposing Chapin, Hardisty, Tong, and Josh Varsano (a human resources employee in charge of the Asian Equities Sales Desk and known to have been in contact with Tong during August 2001).
IY. CONCLUSION
For the reasons set forth above, Zubu-lake’s motions for an adverse inference instruction and for reconsideration of the Court’s July 24, 2003, Order are denied. Her motion seeking costs for additional depositions is granted.
SO ORDERED.
. Mason Cooley, City Aphorisms, Sixth Selection (1989).
. See Adam I. Cohen & David J. Lender, Electronic Discovery: Law and Practice % 3.01 (Aspen Law & Business, publication forthcoming 2003) ("Unlike paper documents, electronic documents can be updated or changed without leaving an easily recognizable trace. Therefore, unique questions may arise as to the scope of a party's duty to preserve evidence in electronic form.”).
. See Zubulake v. UBS Warburg, LLC, 217 F.R.D. 309 (S.D.N.Y.2003) ("Zubulake I”) (addressing the legal standard for determining the cost allocation for producing e-mails contained on backup tapes); Zubulake v. UBS Warburg, LLC, No. 02 Civ. 1243, 2003 WL 21087136 (S.D.N.Y. May 13, 2003) ("Zubulake II") (addressing Zubu-lake’s reporting obligations); Zubulake v. UBS Warburg LLC, 216 F.R.D. 280 (S.D.N.Y.2003) ("Zubulake III”) (allocating backup tape restoration costs between Zubulake and UBS).
. See 6/20/03 Letter from James A. Batson, Zubu-lake’s counsel, to the Court.
. Zubulake III, 216 F.R.D. 280.
. Zubulake III, 216 F.R.D. at 287.
. See 3/26/03 Oral Argument Transcript at 40 (Statement of Kevin Leblang, counsel to UBS) (“As of August when Ms. Zubulake filed a charge, everyone was told nothing gets deleted and we searched everyone’s computer, everyone’s hard files, the human resources files and the legal files.”).
. See 9/26/03 Oral Argument Transcript ("9/26/03 Tr.”) at 18 (Statement of Norman C. Simon, counsel to UBS); see also 10/14/03 Letter from Norman Simon to the Court ("10/14/03 Ltr.”) at 2.
. West v. Goodyear Tire & Rubber Co., 167 F.3d 776, 779 (2d Cir.1999).
. Kronisch v. United States, 150 F.3d 112, 126 (2d Cir.1998).
. Fujitsu Ltd. v. Federal Express Corp., 247 F.3d 423, 436 (2d Cir.2001).
. See Turner v. Hudson Transit Lines, Inc., 142 F.R.D. 68, 72 (S.D.N.Y.1991) (Francis, M.J.) (citing Fed.R.Civ.P. 37). See also Shepherd v. American Broadcasting Companies, 62 F.3d 1469, 1474 (D.C.Cir.1995) ("When rules alone do not provide courts with sufficient authority to protect their integrity and prevent abuses of the judicial process, the inherent power fills the gap.”); id. at 1475 (holding that sanctions under the court's inherent power can "include ... drawing adverse evidentiary inferences”). See generally Cohen & Lender, supra note 2, §§ 3.02[B][l]-[2],
. Fujitsu, 247 F.3d at 436 (citing Kronisch, 150 F.3d at 126). See also Silvestri v. General Motors Corp., 271 F.3d 583, 591 (4th Cir.2001) ("The duty to preserve material evidence arises not only during litigation but also extends to that period before the litigation when a party reasonably should know that the evidence may be relevant to anticipated litigation.") (citing Kronisch, 150 F.3d at 126).
. See 9/26/03 Tr. at 16 (statement of Norman C. Simon agreeing that the duty to preserve attached no later than August 2001).
. See 10/14/03 Ltr. and attached exhibits (reflecting correspondence from UBS's in-house counsel reiterating, in writing, the August 2001 oral directive to UBS employees to preserve documents).
. See id. at 1 n. 1.
. Fujitsu, 247 F.3d at 436.
. 2/12/03 Deposition of Matthew Chapin at 247:14-247:19, Ex. B. to the 9/15/03 Letter from James Batson to the Court ("Batson Ltr.”).
. See 4/27/01 e-mail. Ex. A to Batson Ltr.
. Id.
. Cf. Concord Boat Corp. v. Brunswick Corp., No. LR-C-95-781, 1997 WL 33352759, at *4 (E.D.Ark. Aug. 29, 1997) ("to hold that a corporation is under a duty to preserve all e-mail potentially relevant to any future litigation would be tantamount to holding that the corporation must preserve all e-mail.... Such a proposition is not justified.”).
. See, e.g., The Sedona Principles: Best Practices, Recommendations & Principles for Addressing Electronic Document Discovery cmt 6.h (Se-dona Conference Working Group Series 2003) ("Absent specific circumstances, preservation obligations should not extend to disaster recovery backup tapes....").
. Turner, 142 F.R.D. at 72 (quoting William T. Thompson Co. v. General Nutrition Corp., 593 F.Supp. 1443, 1455 (C.D.Cal.1984)).
. See Fed.R.Civ.P. 34(a) (defining the term "document" to "includ[e] writings, drawings, graphs, charts, photographs, phonorecords, and other data compilations from which information can be obtained, translated, if necessary, by the respondent through detection devices into reasonably usable form”); see also Zubulake I, 217 F.R.D. at 316-17 (holding that the term "document," within the meaning of Rule 34(a), includes e-mails contained on backup tapes).
. Fed.RXiv.P. 26(a)(1)(A).
. Fed.RXiv.P. 26(b)(1).
. See 9/26/03 Tr. at 17 (Statement of Norman C. Simon agreeing that the duty to preserve applied to the documents’ of Chapin, Hardisty, Tong, Datta and Clarke).
. See Zubulake I, 217 F.R.D. at 314 ("Nightly backup tapes were kept for twenty working days, weekly tapes for one year, and monthly tapes for three years.”).
. See Zubulake III, 216 F.R.D. at 287.
. See supra note 28. According to a chart prepared by UBS's attorneys and presented during oral arguments, the three backup tapes of U.S. personnel were in fact deleted between October 2001 and February 2002 — after UBS staff were warned to retain documents, but before they were told specifically to preserve backup tapes.
. 9/17/03 Letter from Kevin Leblang to the Court ("Leblang Ltr.”).
. See 10/14/03 Ltr. at 2-3; see also UBS Asia policy for "Retention of Back-up Tapes of Email Servers,” ("UBS Asia Policy") Ex. F to 10/14/03 Ltr.
. UBS Asia Policy at 2.
. See 9/26/03 Tr. at 31, 35-36.
. See 9/26/03 Tr. at 27.
. 6/17/03 Oral Argument Transcript (Statement of James Batson).
. Linnen v. A.H. Robins Co., No. 97-2307, 1999 WL 462015, at *11 (Mass.Super. June 16, 1999) (alteration in original) (quoting Blinzler v. Marriott International, Inc., 81 F.3d 1148, 1158 (1st Cir.1996)).
. See Mary Kay Brown & Paul D. Weiner, Digital Dangers: A Primer on Electronic Evidence in the Wake of Enron, 74 Pa. B.A.Q. 1, 7 (2003) (listing "severe sanctions, such as adverse inference instructions" imposed by courts when "relevant electronic evidence was not preserved, or was intentionally destroyed”); but see Mosel Vi-telic Corp. v. Micron Technology, Inc., 162 F.Supp.2d 307, 315 (D.Del.2000) ("adverse inference instructions are one of the least severe sanctions which the court can impose”).
. Byrnie v. Town of Cromwell, 243 F.3d 93, 107-12 (2d Cir.2001).
. See Residential Funding Corp. v. DeGeorge Fin. Corp., 306 F.3d 99, 108 (2d Cir.2002).
. See id. at 109.
. See id.
. See Batson Ltr. at 2.
. Leblang Ltr. at 2.
. See Black's Law Dictionary (6th ed.1991) (defining "negligence” as "that legal delinquency which results whenever a man fails to exhibit the care which he ought to exhibit, whether it be slight, ordinary, or great. It is characterized chiefly by inadvertence, thoughtlessness, inattention, and the like....”). Cf. Keir v. Unumprovident Corp., No. 02 Civ. 8781, 2003 WL 21997747, at *13 (S.D.N.Y. Aug.22, 2003) (criticizing defendant for loss of e-mails even though loss occurred "through the fault of no one," because "[i]f UnumProvident had been as diligent as it should have been ... many fewer [backup] tapes would have been inadvertently overwritten.”).
. Litigants are now on notice, at least in this Court, that backup tapes that can be identified as storing information created by or for "key players” must be preserved.
. See Byrnie, 243 F.3d at 107-12.
. See Fed.R.Evid. 401; Fed.R.Civ.P. 26(b)(1)
. See Residential Funding, 306 F.3d at 108-09 ("Although we have stated that, to obtain an adverse inference instruction, a party must establish that the unavailable evidence is 'relevant' to its claims or defenses, our cases make clear that 'relevant' in this context means something more than sufficiently probative to satisfy Rule 401 of the Federal Rules of Evidence. Rather, the party seeking an adverse inference must adduce sufficient evidence from which a reasonable trier of fact could infer that 'the destroyed or unavailable evidence would have been of the nature alleged by the party affected by its destruction.' ") (citations, footnote, and alterations omitted).
. Turner, 142 F.R.D. at 77 (citing Stanojev v. Ebasco Services, Inc., 643 F.2d 914, 924 n. 7 (2d Cir.1981)).
. See Residential Funding, 306 F.3d at 109.
. See Zubulake I, 217 F.R.D. at 316-17; Zubulake III, 216 F.R.D. at 284-87.
. See generally Turner, 142 F.R.D. at 77 ("Where, as here, there is no extrinsic evidence whatever tending to show that the destroyed evidence would have been unfavorable to the spoliator, no adverse inference is appropriate.”);
. See 9/26/03 Tr. at 26 (statement of James Batson, seeking to re-depose only these four employees).