Lead Opinion
In 1985 Cosmair, Inc., concluded that young women craved pink and blue hair. To meet the anticipated demand, Cosmair developed a line of “hair cosmetics” — hair coloring that is easily washed out. These inexpensive products, under the name Zazu, were sold in the cosmetic sections of mass merchandise stores. Apparently the teenagers of the late 1980s had better taste than Cosmair’s marketing staff thought. The product flopped, but its name gave rise to this trademark suit. Cosmair is the United States licensee of L’Oréal, S.A., a French firm specializing in perfumes, beauty aids, and related products. Cosmair placed L’Oréal’s marks on the bottles and ads. For reasons the parties have not explained, L’Oréal rather than Cosmair is the defendant even though the events that led to the litigation were .orchestrated in New York rather than Paris. L’Oréal does not protest, so for simplicity, we refer to Cos-mair and L’Oréal collectively as “L’Oréal.”
L’Oréal hired Wordmark, a consulting firm, to help it find a name for the new line of hair cosmetics. After checking the United States Trademark Register for conflicts, Wordmark suggested 250 names. L’Oréal narrowed this field to three, including Zazu, and investigated their availability. This investigation turned up one federal registration of Zazu as a mark for clothing and two state service mark registrations including that word. One of these is Zazú Hair Designs; the other was defunct.
Zazú Hair Designs is a hair salon in Hinsdale, Illinois, a suburb of Chicago. We call it “zhd” to avoid confusion with the Zazú mark, (zhd employs an acute accent and L’Oréal did not; no one makes anything of the difference.) The salon is a partnership between Raymond R. Koubek and Salvatore J. Segretto, hairstylists who joined forces in 1979. zhd registered Zazú with Illinois in 1980 as a trade name for its salon. L’Oréal called the salon to find out if zhd was selling its own products. The employee who answered reported that the salon was not but added, “we’re working on it”. L’Oréal called again; this time it was told that zhd had no products available under the name Zazú.
L’Oréal took the sole federal registration, held by Riviera Slacks, Inc., as a serious obstacle. Some apparel makers have migrated to cosmetics, and if Riviera were about to follow Ralph Lauren (which makes perfumes in addition to shirts and skirts) it might have a legitimate complaint against a competing use of the mark. Sands, Taylor & Wood Co. v. Quaker Oats Co.,
Unknown to L’Oréal, Koubek and Segret-to had for some time aspired to emulate Vidal Sassoon by marketing shampoos and
After a bench trial the district court held that zhd’s sales gave it an exclusive right to use the Zazú name nationally for hair products.
Between the filing of the opinion and the entry of judgment, L’Oréal made a motion under Fed.R.Civ.P. 52(b) for an additional hearing. It wanted to present evidence that it believed would show the judge that he misunderstood the actions and motives of its lawyers. The court denied this motion without comment and entered judgment. Not dissuaded, L’Oréal served an all-but-identical motion within ten days of the judgment. Two years later the court granted this motion. After taking additional evidence the court modified some of its findings, but not its judgment.
I
Federal law permits the registration of trademarks and the enforcement of registered marks. Through § 43(a) of the Lan-ham Act, 15 U.S.C. § 1125(a), a provision addressed to deceit, it also indirectly allows the enforcement of unregistered marks. But until 1988 federal law did not specify how one acquired the rights that could be registered or enforced without registration.
“Use” is neither a glitch in the Lanham Act nor a historical relic. By insisting that firms use marks to obtain rights in them, the law prevents entrepreneurs from reserving brand names in order to make their rivals’ marketing more costly. Public sales let others know that they should not invest resources to develop a mark similar to one already used in the trade. Blue Bell, Inc. v. Farah Manufacturing Co.,
Under the common law, one must win the race to the marketplace to establish the exclusive right to a mark. Blue Bell v. Farah; La Societe Anonyme des Parfums LeGalion v. Jean Patou, Inc.,
In finding that zhd’s few sales secured rights against the world, the district court relied on cases such as Department of Justice v. Calspan Corp.,
zhd applied for registration of Zazú after L’Oréal not only had applied to register the mark but also had put its product on the market nationwide. Efforts to register came too late. At oral argument zhd suggested that L’Oréal’s knowledge of zhd’s plan to enter the hair care market using Zazú establishes zhd’s superior right to the name. Such an argument is unavailing. Intent to use a mark, like a naked registration, establishes no rights at all. Hydro-Dynamics, Inc. v. George Putnam & Co.,
Imagine the consequences of zhd's approach. Businesses that knew of an intended use would not be entitled to the mark even if they made the first significant use of it. Businesses with their heads in the sand, however, could stand on the actual date they introduced their products, and so would have priority over firms that intended to use a mark but had not done so. Ignorance would be rewarded — and knowledgeable firms might back off even though the rivals’ “plans” or “intent” were unlikely to come to fruition. Yet investigations of the sort L’Oréal undertook prevent costly duplication in the development of trademarks and protect consumers from the confusion resulting from two products being sold under the same mark. See Natural Footwear Ltd. v. Hart, Shaffner & Marx,
Occasionally courts suggest that “bad faith” adoption of a mark defeats a claim to priority. See California Cedar Products Co. v. Pine Mountain Corp.,
The district court erred in equating a use sufficient to support registration with a use sufficient to generate nationwide rights in the absence of registration. Although whether zhd’s use is sufficient to grant it rights in the Zazú mark is a question of fact on which appellate review is deferential, California Cedar Products,
II
A second, and independently sufficient, error requires us to set aside the judgment. zhd did not establish that L’Oréal’s sales injured it in the slightest, let alone that it is entitled to $2.1 million plus hefty attorneys’ fees.
The district court awarded zhd $100,000 as compensation for lost profits. Because zhd did not have any track record of sales preceding L’Oréal’s campaign, the district judge assumed that zhd would sell shampoo or conditioner in all of the 25,000 bottles. Yet ownership of bottles hardly establishes that zhd could sell a single quart of shampoo, let alone that it would make a profit of $4 per bottle, zhd ordered 25,000 bottles not because it had any prospect of selling them but because the vendor offered a quantity discount, zhd did not present evidence showing that other salons that have tried to sell hair products nationally made profits approximating $100,000. As far as the record reveals, zhd approached only four other salons about selling its product. What these salons could have sold is unknown, zhd’s salon sold about $12,000 of other firms’ products per year; nothing in the record enables us to tell the extent to which these sales would have been displaced by products with a Zazú mark, or how much more' profit per bottle zhd would have made selling its own shampoo rather than Vidal Sassoon’s. In the years since L’Oréal cried uncle, zhd has done nothing to enter the market, using Zazú or any other mark. The 25,000 bottles are in storage, most of them empty. If there are indeed profits to be made, zhd has been singularly lax in reaping them.
Nothing but conjecture supports a conclusion that zhd could have made $4 per bottle on 25,000 bottles. The district court brushed aside the lack of proof on the rationale that “the speculation which is inherent in the award of damages to plaintiff was knowingly and intentionally brought upon defendant by itself.”
The district court added $1 million to the $100,000, for a total compensatory award of $1.1 million, on the theory that zhd needed to counteract the effect of L'Oréal's promotional campaign. Although the court called this an award “for corrective advertising,” the judgment allows zhd to do as it pleases with the million; it need not run a single ad. The court arrived at $1 million by taking 20% of the $5 million L’Oréal had spent advertising Zazu hair coloring. The court’s only explanation was that “[t]he evidence shows that defendant injured the mark. In these circumstances, plaintiff is entitled to try to resurrect it.”
Like the $100,000, the $1 million is an arbitrary number; an award of $6% would be neither more nor less supportable. Using a percentage of some number unrelated to the plaintiff's injury is an unacceptable way to estimate damages, a point we recently made in another trademark ease. Sands, Taylor & Wood Co.,
Any compensatory award depends on loss, and in treating the need for advertising as a “loss” the court overlooked the principle that a trademark cannot be worth less than zero. “Corrective advertising” is a method of repair. Defendant diminishes the value of plaintiff’s trademark, and advertising restores that mark to its original value. E.g., Big O Tire Dealers, Inc. v. Goodyear Tire & Rubber Co.,
To justify damages to pay for corrective advertising a plaintiff must show that the confusion caused by the defendant’s mark injured the plaintiff and that “repair” of the old trademark, rather than adoption of a new one, is the least expensive way to proceed, zhd established neither element. Although both zhd and the district court refer to L’Oréal’s product as “garish,” zhd did not offer any evidence that consumers (even those who found orange hair revolting) would be less willing to use shampoo tastefully marketed under the same name. Indeed, zhd did not offer evidence that a single consumer remembered L’Oréal’s products by the time of trial. If as the district court found L'Oréal “injured the mark to such an extent that it may never be useful to plaintiff in conjunction with the merchandising of plaintiff’s hair care products”,
The final $1 million of the award was explicitly punitive. The district court found that L’Oréal had wilfully infringed zhd’s mark and that “its conduct before and during the litigation ha[d] been oppressive and deceitful.”
In stating that L’Oréal’s conduct was wilful, the district judge seems to have equated this term with knowing or intentional. Wilful is a word with many uses in the law, but even the weaker connotations imply knowledge of unlawfulness or reckless indifference to the law, and not simply intentional acts. E.g., McLaughlin v. Richland Shoe Co.,
Bad conduct during the litigation is a more secure footing for a penalty. Counsel told the judge that L’Oréal sold a substantial volume of Zazu hair cosmetics in northern Illinois, leading the court to set an injunction bond too high for zhd to post. Later the judge learned that these were wholesale sales; local retail sales, which the judge wanted to use as the measure of the bond for an injunction keeping Zazu hair cosmetics out of zhd’s home territory, were much smaller. The judge accused counsel of deceit. Although counsel protest, saying that they were misunderstood (and that they told the judge, when asked unexpectedly about sales, that they had only wholesale numbers), we accept the district judge’s finding. Counsel committed a clearer misrepresentation about L’Oréal’s net worth, which zhd sought in order to make a pitch for hefty punitive damages. L’Oréal’s lawyers opposed the request for information, representing that under French law the firm, as a privately held business, had a right to keep such matters secret. The district judge then used $20 million as a rough-and-ready estimate. Later the court learned that L’Oréal is a publicly traded firm, whose glossy annual report ballyhoos a net worth exceeding $1 billion. Counsel did not bother to ascertain the status of their client and regaled the judge with a fable. The court also concluded that L’Oréal’s attorneys made false statements to the Trademark Office and unethically tried to negotiate directly with zhd’s partners rather than communicating through its lawyer.
Contempt of court, Fed.R.Civ.P. 11, and 28 U.S.C. § 1927 provide the principal vehicles for penalizing misconduct in litigation, and before imposing sanctions a judge ought to ask and answer the questions these bodies of law pose. Still, calling the penalty “punitive damages” is inconsequential given Chambers v. NASCO, Inc., — U.S. -,
One million dollars cannot be justified as necessary to either compensation or deterrence. The judge discussed neither. Instead he calculated the award as a percentage of L’Oréal’s (supposed) net worth — as if having a large net worth were the wrong to be deterred! Punitive damages are appropriate when some wrongful conduct evades detection; a multiplier then both compensates and deters. Punitive awards also are appropriate when the conduct in question is wholly antisocial, for then excessive awards cannot deter borderline conduct that may be beneficial. FDIC v. W.R. Grace & Co.,
Courts take account of a defendant’s wealth when “[a]n amount sufficient to punish or to deter one individual may be trivial to another.” Black v. Iovino,
Corporate assets finance ongoing operations and are unrelated to either the injury done to the victim or the size of the award needed to cause corporate managers to obey the law. Net worth is a measure of profits that have not yet been distributed to the investors. Why should damages increase because the firm reinvested its earnings? Absolute size, like net worth, also is a questionable reason to extract more per case. If L’Oréal introduces 10,000 products, perhaps 10 of these infringe someone else’s trademark. Awards of ordinary damages in all 10 cases deter wrongful conduct. The net judgment bill of the firm will increase with its wrongs, without the need for punitive damages. If a larger firm is more likely to commit a wrong on any given transaction, then its total damages will increase more than proportionally to its size without augmentation in any given case; if a larger firm is equally or less likely to commit a tort per transaction, then the court ought to praise the manag
None of the awards — not the $100,000 for lost profits, not the $1 million for corrective advertising, and not the $1 million in punitive damages — rests on an adequate foundation. Given our conclusion in Part I, L’Oréal prevails on the merits and zhd is not entitled to damages of any , size, or to attorneys’ fees under the' Lanham Act. The case is remanded so that the district court may consider whether a sanction is appropriate for L’Oréal’s misconduct during the litigation.
Reversed and Remanded.
Notes
The Trademark Law Revision Act of 1988 added provisions allowing for registration of a mark on a showing that the applicant has a “bona fide intention ... to use a trademark in commerce”.
Dissenting Opinion
dissenting.
On the important issue of good faith, L’Oréal’s conduct here merits a very hard look. In the case of Riviera, a men’s clothing retailer, L’Oréal was careful to pay $125,000 for an agreement not to sue. Yet men’s clothing and hair cosmetics marketed to women hardly seem related at all. On the other hand, a women’s hair salon developing a line of hair care products is a purveyor of goods and services that seem closely related to hair cosmetics. Therefore, L’Oréal’s knowledge of ZHD’s use defeats any claim L’Oréal may have to priority.
One of the keys here seems to be the use of ZAZU as a service mark connected with the provision of salon services by ZHD. A service mark can be infringed by its use on a closely related product.
As the majority correctly notes, the standard for granting federal registration is somewhat less exacting than that for establishing common law trademark rights. See La Societe Anonyme des Parfums le Galion v. Jean Patou, Inc.,
In this case, ZHD’s use of the ZAZU mark, both in its highly successful salon service business, which drew some out-of-state clients, and in its local and interstate product sales to customers and to a potential marketer, surely is more than de min-imis. The extensive evidence of ZHD’s intent to step up hair product sales — such as its order for 25,000 ZAZU-emblazoned bottles and its inquiry about advertising rates in a national magazine — bolsters this assessment. Even if ZHD did fail to demonstrate more than a de minimis market penetration nationally, at the very least it successfully established exclusive rights within its primary area of operation. The salon’s substantial advertising, increasing revenue and staff and preliminary product sales indicate sufficient market penetration to afford trademark protection in that region. See Natural Footwear Ltd. v. Hart, Schaffner & Marx,
L’Oréal concedes that ZHD has exclusive rights to use ZAZU for salon services in the Hinsdale area. Those exclusive rights also preclude L’Oréal from using the mark on hair products in the local area because of the likelihood of confusion between those products and ZHD’s salon services, even apart from any confusion between the two parties’ products. Given the deferential standard of review on the factual question of use, therefore, I think it clear that ZHD has achieved market penetration and exclusive rights to the ZAZU mark at the very least in the Chicago area.
ZHD’s contention that its rights in the ZAZU mark extend beyond the local area is enhanced by evidence that L’Oréal did not, as we have noted, act in good faith. The majority’s consideration of the good faith issue minimizes the important role good faith plays in trademark disputes, particularly disputes involving unregistered marks. See 2 McCarthy, supra,' § 26:4 at 292 (noting thát good' faith • has “significant, if not independent, importance” in disputes involving unregistered marks). Bad faith can defeat claims to priority. See, e.g., A.J. Canfield Co. v. Honickman,
In sum, I believe ZHD’s sale of ZAZU services and products constituted sufficient use to establish exclusive trademark rights in the Chicago area, if not nationally. In any event, L’Oréal’s pursuit of its line of hair cosmetics in spite of its knowledge of ZHD’s use defeats L’Oréal’s position. Therefore, I respectfully dissent.
. Our recent opinion in Sands, Taylor & Wood Co. v. Quaker Oats Co.,
