STRANCH, J., delivered the opinion of the court in which, DONALD, J., joined, and SUHRHEINRICH, J., joined only in the judgment.
OPINION
Defendants, insurance companies doing business in Kentucky, appeal the district court’s certification under Federal Rule of Civil Procedure 23(a) and (b)(3) of statewide plaintiff subclasses. Plaintiffs, insureds of Defendants, allege in this diversity action that they were assessed incorrect charges for local government premium taxes as a result of Defendants’ failure to correctly identify the taxing jurisdiction in which the insured risks of each of the policyholders were located. The district court accepted Plaintiffs’ proposed ten subclasses (each comprising of one Defendant company), severed each subclass into a separate action, and certified the subclasses. Defendants appealed the certification orders and five appeals remain for consideration. For the following reasons, we AFFIRM certification of the subclasses.
I. BACKGROUND
Nationwide Mutual Insurance Company, Kentucky Farm Bureau Mutual Insurance, State Farm Fire and Casualty Insurance, Standard Fire Insurance Company, and Travelers Property Casualty Insurance Company (collectively, the “Defendants”) are all insurers that write consumer and commercial insurance in Kentucky. Kentucky has a unique system of taxation that authorizes local governments to impose a tax on insurers for the premiums the insurer collects on its sale of certain insurance products. Ky.Rev.Stat. Ann. § 91A.080. The statute also allows the insurer to charge a “reasonable collection fee” as compensation for collecting the taxes that are remitted to the particular local government authority and most insurers, including all Defendants, pass the tax itself on to the insureds along with the collection fee. See Ky.Rev.Stat. Ann. § 91A.080(4).
The named Plaintiffs in the five subclasses in this appeal — Jason and Diana Young, Matthew Sanning, Robert and Johnna Dyas, and Martha Yunker — are policyholders of their respective subclass Defendant insurers. Each Plaintiff claims that their insurer charged them a local government tax on their premiums when either the tax was not owed or the tax amount owed was less than the insurer billed. Plaintiffs allege that these miscalculations of premium tax obligations were unlawful under various state law causes of action.
In June 2006, Plaintiffs brought their claims in two separate cases filed in Kentucky state court. Both actions were removed to federal court and were considered together for the purpose of class certification. Plaintiffs’ claims were ultimately narrowed to illegal dealing in premiums, negligence, conversion, and a declaration of rights; Plaintiffs sought refunds of the amount of improperly charged municipal tax and collection fee as well as injunctive and declarative relief.
Prior to its final consideration of class certification, the district court considered several motions that are relevant to this appeal. On March 31, 2007, the court denied Defendants’ Motions to Dismiss, which alleged that the court lacked jurisdiction because Kentucky law allowed Plaintiffs an administrative remedy, then subsequently granted their request to bifurcate class certification discovery from merits-based discovery. Defendants also unsuccessfully moved to strike Plaintiffs’
On July 10, 2008, Plaintiffs moved for class certification. The district court entered an order on September 30, 2010 subdividing the Plaintiffs into ten subclasses, each comprising one of the remaining ten Defendants, and sua sponte sevei’ing the subclasses into separate actions. The district court found the class ascertainable and administratively feasible, the Rule 23(a) prerequisites — numerosity, commonality, typicality and adequacy of representation — met, and the Rule 23(b)(3) requirements — that class litigation is superior and common quеstions predominate over individuals ones — satisfied. The subclasses, as certified, are each defined as follows:
All persons in the Commonwealth of Kentucky who purchased insurance from or underwritten by [Defendant insurer] during the Relevant Time Period [ (June 16, 2001, through the present) for 06-141 and (June 22, 2001, through the present) for 06-146] and who were charged local government taxes on their payment of premiums which were either not owed, or were at rates higher than permitted.1
Defendants timely appealed, challenging each of the district court’s findings. After several voluntary settlements, only five appeals remain before this court.
II. DISCUSSION
A. Standard of Review
The district court has broad discretion to decide whether to certify a class, In re Whirlpool Corp. Front-Loаding Washer Prods. Liab. Litig.,
“The class action is ‘an exception to the usual rule that litigation is conducted by and on behalf of the individual named parties only.’ ” Wal-Mart Stores, Inc. v. Dukes, — U.S.-,
“Rule 23 does not set forth a mere pleading standard. A party seeking class certification must affirmatively demonstrate his compliance with the Rule.” Dukes,
In laying out the required standard of review, the district court recognized the need to conduct a “rigorous analysis” of the Rule 23 factors and the fact that Plaintiffs carried the burden of establishing those requirements, but erroneously stated that it “must take the substantive allegations of the complaint as true.” However, a review of the district court’s opinion suggests this erroneous statement of the law was harmless. See, e.g., Gooch,
1. Class Definition
Before a court may certify a class pursuant to Rule 23, “the class definition must be sufficiently definite so that it is administratively feasible for the court to determine whether a particular individual
All parties concede that a class definition is impermissible where it is a “fail-safe” class, that is, a class that cannot be defined until the case is resolved on its merits. See Randleman v. Fidelity Nat’l Title Ins. Co.,
Defendants also assert that the class definition is not administratively feasible because it requires impermissible merits inquiries. Defendants’ argument is less a question of violating the limitation on merits inquiries and more related to fulfilling the requirement that a class description must be sufficiently definite so that it is administratively feasible for the court to determine whether a particular individual is a member. See Crosby v. Social Sec. Admin.,
For a class to be sufficiently defined, the court must be able to resolve the question of whether class members are included or excluded from the class by reference to objective criteria. In some circumstances, a reference to damages or injuries caused by particular wrongful actions taken by the defendants will be sufficiently оbjective criterion for proper inclusion in a class definition. Similarly, a reference to fixed, geographic boundaries will generally be sufficiently objec*539 tive for proper inclusion in a class definition.
Moore’s Federal Practice § 23.21[3] (citations omitted).
Plaintiffs’ classes are defined by classic categories of objective criteria. Class membership based on the proposed definition requires determining the following facts: the location of the insured risk/property; the geographical boundaries for the relevant local government; the local tax for a particular taxing district within whose boundaries the insured property is located; and the local tax charged and collected from the policyholder. Although Defendants describe these facts as disputed, it is clear from their briefs and arguments below that what they dispute is whether they are ultimately hable to a policyholder for an incorrect overcharge, not whether the policyholder was, in fact, so charged. Cf. Kinder v. Nw. Bank,
To the extent that these facts overlap with a required element of Plaintiffs’ claims (such as showing injury), allowing a determination that an individual was subject to one tax, but was charged a different tax, is no different than determining whether an individual is of a minority race or gender, required elements in class action discrimination cases and most certainly part of the class definition. See, e.g., Dukes,
Defendants also argue the class is not administratively feasible because it would entail a large number of individual determinations in order to ascertain class membership. Defendants point to the great number of policies issued to Kentucky insureds
Several other courts have found that the size of a potential class and the need to review individual files to identify its members are not reasons to deny class certification. See, e.g., In re Visa Check/Master-Money Antitrust Litig.,
Equally — if not more — persuаsive is the district court’s practical rationale: “[T]he need to manually review files is not dispositive. If it were, defendants against whom claims of wrongful conduct have been made could escape class-wide review due solely to the size of their businesses or the manner in which their business records were maintained.” We find this reasoning compelling. It is often the case that class action litigation grows out of systemic failures of administration, policy application, or records management that result in small monetary losses to large numbers of people. To allow that same systemic failure to defeat class certification would undermine the very purpose of class action remedies. We reject Defendants’ attacks on administrative feasibility based on the number of insurance policies at issue.
Plaintiffs further support administrative feasibility through expert evidence that Defendants’ policy records are in a form compatible with geocoding software. Such software uses geographic information systems technology to verify the precise location of any address and has been used to process local-tax-jurisdiction data. Plaintiffs’ software expert, Paul Manning, was permitted to testify (after an earlier, separate Daubert hearing
Defendants argue that their own software expert, Craig Knobloek, provided the only testimony about the accuracy of the geocoding programs and he opined that the error rate could be between 5 and 30%.
Defendants’ arguments are unavailing. The district court did not abuse its discretion in deciding that the class is not “fail-safe” and in finding that the class definition is administratively feasible.
2. Rule 23(a) Requirements
a. Numerosity
Federal Rule of Civil Procedure 23(a)(1) requires as a prerequisite to class action that “the class [be] so numerous that joinder of all members is impracticable.” See In re Am. Med. Sys., Inc.,
Defendants assert the district court erred in finding numerosity because it impermissibly calculated potential class size by relying on an assumption that a 1% error rate could be attributed to the assignment of premium tax rates by all Defendants. “In ruling on a class action a judge may consider reasonable inferences drawn from facts before him at that stage of the proceedings.” Senter v. Gen. Motors Corp.,
It was within the district court’s discretion to infer that the 1% error rate was applicable to the Defendants. Cf. Kinder,
b. Commonality and Typicality
Rule 23(a)(2) requires plaintiffs to prove that there are questions of fact or law common to the class, and Rule 23(a)(3) requires proof that plaintiffs’ claims are typical of the class members’ claims. Commonality and typicality “tend to merge” because both of them “serve as guideposts for determining whether under the particular circumstances maintenance of a class action is economical and whether the plaintiffs claim and the class claims are so interrelated that the interests of the class members will be fairly and adequately protected in their absence.” Dukes,
Plaintiffs present two facts common to the class: (1) whether each member was charged an incorrect amount for local government premium taxes; and (2) whether the insurer had a uniform, institutional policy or practice to identify local government taxing districts for its insureds. Plaintiffs present seven common legal questions:
(1) have Defendants engaged in unlawful billing practices and illegal dealings contra to Kentucky’s illegal Dealing in Premium statute, Ky.Rev.Stat. Ann. § 304.12-190;
(2) is a “charge” on a premium a tax within the meaning of the Illegal Dealing statute;
(3) does “willful” under the Illegal Dealing statute require individual proof of intent;
(4) does Defendants’ collection of taxes that were either not owed or at rates higher than permitted constitute conversion;
(5) are Defendants authorized to charge their customers a collection fee that is in addition to an otherwise lawful premium tax;
(6) do Defendants owe Plaintiffs and class members a duty to use best methodologies available to determine the applicable local government premium tax; and
(7) does Defendants’ charge of additional fees to Plaintiffs and class members violate Kentucky Department of Insurance regulations for servicing the collection of municipal taxes imposed by local governments.
Defendants generally do not challenge the enumerated common questions of law. Instead, Defendants each contend that they do not have a uniform institutional policy that аffected the tax jurisdiction assignment of each policyholder. They argue that misassignments result from factu
Because the named Plaintiffs allege that geocoding verification procedures would have prevented both their tax misassignment, notwithstanding the allegedly garbled voice mail message, and the tax misassignments of the class members generally, Plaintiffs have satisfied the elements of both commonality and typicality. Common proof of causation—that use of geocoding software could have prevented the harms suffered by the class members—is central to all of Plaintiffs’ claims and would advance the interests of the class as a whole. As Plaintiffs concede, Defendants will have some individualized defenses against certain policyholders; however, the existence of these defenses does not defeat the commonality requirement under the theory asserted by Plaintiffs. See Sterling v. Velsicol Chem. Corp.,
c. Adequacy of Representation
“The adequacy inquiry under Rule 23(a)(4) serves to uncover conflicts of interest between named parties and the class they seek to represent. A class representative must be part of the class and possess the same interest and suffer the same injury as the class members.” Amchem Prod., Inc. v. Windsor, 521 U.S. 591, 625-26,
Based on this standard, the district court did not abuse its discretion in concluding that the adequacy requirement of Rule 23(a)(4) was satisfied. The court stated that Plaintiffs’ prosecution of the litigation to date supported a finding that they will continue to vigorously prosecute the claims of the class as a whole. On
The district court rejected Defendant Nationwide’s argument that its post-filing refund of excess taxes to the Youngs rendered them inadequate class representatives. Nationwide fails to explain how this refund satisfies all the Youngs’ claims against it such that it removes their incentive to be vigorous advocates for the interests of the class. Further, a review of the class identification process advocated by Plaintiffs and approved by the district court — the use of geocoding software combined with manual review — does not reveal a carelessness with regard to potentially unidentified members.
The district court also found Plaintiffs’ counsel were sufficiently qualified and experienced and thus capable of serving as class counsel. Defendants do not dispute this finding on appeal.
3. Rule 23(b)(3)
In addition to meeting the requirements of Rule 23(a), a class must satisfy one of the categories of Rule 23(b). The district court found the requirements of Rule 23(b)(3), that common questions predominate and that a class action is a superior way to resolve the controversy, to be satisfied.
a. Predominance
“To meet the predominance requirement, a plaintiff must establish that issues subject to generalized proof and applicable to the сlass as a whole predominate over those issues that are subject to only individualized proof.” Randleman,
As in the commonality and typicality discussions, Defendants again urge that individualized inquiries are required. Defendants, in essence, argue that Plaintiffs cannot establish the causation element of their claims without reviewing the communications between eaсh policyholder and insurance agent to decipher where the error originated. Defendants point to situations, such as the provision of incorrect information by a policyholder, which they claim relieve them of responsibility for an incorrect premium tax charge. These potential individual inquiries do not defeat the predominance of common questions. See Powers v. Hamilton County Pub. Defender Com’n,
Plaintiffs proceed on the theory that verification processes using geocoding software would catch most types of errors and that Defendаnts caused each class members’ injury simply by failing to use such processes. Plaintiffs will have to prove their theory at trial; but for class certification, this is a predominate issue central to each of Plaintiffs’ claims and subject to generalized proof. And, of course, the district court would be free to revisit this
b. Superiority
“The policy at the very core of the class action mechanism is to overcome the problem that small recoveriеs do not provide the incentive for any individual to bring a solo action prosecuting his or her rights.” Amchem Prods., Inc.,
“[C]ases alleging a single course of wrongful conduct are particularly well-suited to class certification.” Powers,
Defendants again rely on their assertion that individual inquiries predominate in arguing Plaintiffs have not shown that class litigation is a superior method of adjudication. For the reasons discussed above, this argument will not prevail here. Defendants also argue class litigation is nоt superior because the Kentucky Office of Insurance has an administrative process by which policyholders can challenge a premium tax charge and that process has been made mandatory since the start of this litigation.
The alleged tax overcharges in this case are relatively small for each potential class member, ranging from $32.60 to $126. Further, few policyholders are likely to be aware of their tax misassignment. See Kinder,
III. CONCLUSION
For the foregoing reasons, we AFFIRM the district court’s certification of the Plaintiff subclasses.
Notes
. Excluded from the class are:
(a) any Judge or Magistrate presiding over this action and members of their families; (b) Defendants and any entity in which Defendants have a controlling interest or which have a controlling interest in Defendants and their legal representatives, assigns and successors; and (c) all persons who properly execute аnd file a timely request for exclusion from the Class.
. For similar reasons, Defendants’ challenge — that the class definition violates their Seventh Amendment right to have one jury resolve all factual disputes that go to liability — fails. Cf. Dukes,
. For example, for several insurers involved in this appeal, the district court identified the number of policy transactions during the class period, through the time of briefing, involving assignment of a risk location as follows: (1) State Farm, 7,027,320; (2) Nationwide, 339,587; and (3) Kentucky Farm Bureau, 6,970,763.
. As Defendants note, this court reached a different result than Slapikas in a recent title insurance case, Randleman v. Fidelity Nat’l Title Ins. Co.,
. Defendants argue the district court did not conduct a full Daubert analysis of Manning's qualification to testify about the accuracy of geocoding software. This argument is incorrect for two reasons: (1) Manning was not offered to testify about the software’s accuracy, nor did the district court rely on any such statements; and (2) the district court fully considered Manning's qualifications as they related to his offered testimony on Defendants’ data’s compatibility with the software and stated it passes a “limited or full Daubert analysis.” (Emphasis added).
. In an earlier decision, the district court in this case held that exhaustion of those administrative remedies was not mandatory for policyholders prior to the recent amendments. Defendants do not challenge that decision and argue only that the class action vehicle is not superior to the administrative option.
