Opinion
In this case we are asked to determine the enforceability of a clause requiring home buyers who sue the builder to submit the dispute to binding judicial reference. In contrast to the trial court, we find the provision enforceable, and grant the relief sought by petitioner.
Statement of Facts
Petitioner Woodside Homes of California, Inc. (Woodside) is a developer of home tracts. Real parties in interest (Buyers) purchased homes from petitioner’s affiliate sales arm under standard contracts which required any lawsuit “relating to the condition, design or construction of any portion of the [purchased home]” to be submitted to judicial reference pursuant to Code of Civil Procedure sections 638, former subdivision 1, and 641 through 645.1. Among the more significant provisions for the conduct of the reference are the following: The referee is to be a retired judge or attorney with substantial experience in real estate matters; the parties shall be entitled to discovery, with the referee to supervise and enforce orders; a stenographic record of the trial is to be made, but will be confidential except as necessary for posthearing motions and appeals; the referee shall render a statement of decision with findings of fact and conclusions of law; and the decision may be entered as a judgment, but is also appealable.
The contracts also provide that “Seller shall not be required to participate in the judicial reference proceeding unless it is satisfied that all necessary *726 and appropriate parties will participate.” The parties are to share costs and the referee’s fees equally, “unless the referee orders otherwise.” Each party shall remain responsible for their own attorneys’ fees.
In reliance upon these provisions, Woodside moved to compel a reference. Although Buyers’ complaint named only Woodside and Does, Woodside represented that the subcontractors on the project were all bound by agreements to participate in any reference of disputes related to their work.
Buyers objected on several grounds, but the general thrust of their argument was that the provision for mandatory judicial reference was unconscionable and unenforceable. In agreeing with Buyers, the trial court was particularly concerned with five provisions: confidentiality; compensation of the referee; the possibility that a mere attorney might be selected; Wood-side’s unilateral power to decline to participate; and the lack of provisions for mediation. 1 Woodside sought review.
Discussion
General Principles of Enforceability
First, we must point out that this is
not
an arbitration case, and therefore not all authorities dealing with arbitration agreements are directly relevant. For example, one case on which Woodside particularly relied,
Basura
v.
U.S. Home Corp.
(2002)
*727 However, we recognize that a binding judicial reference is substantially similar to nonjudicial arbitration, and a similar approach is therefore justified in evaluating the enforceability of the provisions.
California has historically had a “friendly policy” towards arbitratipn agreements.
(Keating v. Superior Court
(1982)
Although the “doctrine of unconscionability” was judicially created (see
Armendariz, supra,
It has been held that the party who prepared and submitted a contract containing unexpected or harsh terms has the burden of showing that the
*728
other party had notice of them
(Ellis
v.
McKinnon Broadcasting Co.
(1993)
Application to This Case
Because of its close similarity to this case, as well as due to its origin in another division of this court, we begin by reviewing the recent decision by Division One of this court in
Pardee Construction Co.
v.
Superior Court
(2002)
A.
Procedural Unconscionability
In
Pardee,
the homes were described by both sides and the court as “entry level”
(Pardee, supra,
In this case, Woodside merely asserted that all of the plaintiffs in this action had initialed and accepted the provisions for judicial reference—there
*729
was no concession that
no
buyer had stricken them. Nor was there
any
evidence concerning any buyer’s disagreement or attempt to reject the provisions. The homes ranged in price from $189,900 to $251,490, with only two of the 11 priced below $220,000. There was no evidence that this was “entry level” or “mid-level” or “upper level,” and no evidence concerning the availability of similarly priced housing stock in the region. (Cf.
Armendariz, supra,
The opinion in Pardee describes the contracts’ provisions for judicial reference as “buried in the form contracts” and “physically difficult to read as printed in dense, single-spaced capital letters.” It also noted that the caption of the paragraph in question “did not explain the essence of the judicial reference provisions or otherwise convey anything meaningful to an entry-level purchaser.” Finally, the court found it a “surprise component” that the contract made no mention of referee fees. (Pardee, supra, 100 Cal.App.4th at pp. 1089-1090.)
Although comparisons are difficult in that the
Pardee
opinion does not include a copy of the sales contract as an appendix, we do not think the contracts here can be described as misleading or hard to penetrate. Although the contracts are several pages long, and contain a great deal of small print, the Buyers were necessarily “made aware of the existence of [the judicial reference] provision” because they had to initial the paragraph separately.
(Wheeler v. St. Joseph Hospital
(1976)
Thus, the contracts here lack most, if not all, of the procedurally unconscionable factors found to exist in Pardee. Insofar as that court also relied on the circumstances of the sales, in this case there is no evidence of either de facto coercion, lack of choice, or ignorance and unsophistication on the part of the buyers, and we will not read anything additional into the record.
Even if we do assume an imbalance in bargaining power, and that Woodside, as the stronger party, presumably prepared the contracts with an eye to its own advantage, and even if we also assume that Woodside would not have countenanced the striking of the judicial reference provisions, the Buyers have nevertheless only shown a low level of procedural unconscionability because, as we have found above, the elements of surprise or, a fortiori, misrepresentation (see
Ellis v. McKinnon Broadcasting Co., supra,
B.
Substantive Unconscionability
Again we will take Pardee as the starting point. In that case, the judicial reference necessarily included the waiver of the right to jury trial. The specific terms also prohibited the recovery of punitive damages. As noted above, there was no provision for the referee’s fees, which left open the possibility that a buyer might be liable for all the fees. (Pardee, supra, 100 Cal.App.4th at pp. 1090-1092.) In this case, there is no limitation on damages while fees are to be shared evenly unless the referee determines otherwise.
The trial court here also was concerned about several other factors, some present (or possibly present) in Pardee and some not. The trial court disliked Woodside’s power to “opt out,” the lack of any provision for attorneys’ fees, the possibility that a nonjudge could be selected, 8 the confidentiality of the transcript, and the lack of provisions for mediation. In our view, none of these issues is of substantial weight.
*731
It is quite true that an agreement for alternative dispute resolution which is not binding upon the party insisting on it may be deemed unfair; there must be a “ ‘modicum of bilaterality.’ ”
(Armendariz, supra,
As for the possibility that an attorney who had never been a judge might be selected as a referee, the law governing references accepts such persons as qualified referees. (See Code Civ. Proc., §§ 638, 640-641.) We think the trial court’s fear that an attorney referee might be unqualified to apply the rules of evidence “and that type of thing” was unjustified speculation. Equally speculative—and to a large extent rebutted by Woodside’s counsel—was the trial court’s concern that mediation or settlement conferences would be unavailable. There is no reason to make the illogical supposition that if both sides thought that informal attempts to resolve the dispute might be useful, they would not arrange such attempts, and Woodside in fact pointed this out. The contracts also specifically provided that the referee could require prehearing conferences.
As for the provision that both sides would bear their own attorneys’ fees, this, as Woodside pointed out, merely restated the “American rule” of general applicability.
10
(Code Civ. Proc., § 1021;
City and County of San Francisco v. Sweet
(1995)
Finally, the trial court was concerned with the provision that the transcript of the reference proceeding was to remain confidential unless needed for appeal. Assuming, arguendo, that Buyers correctly assert that this provision
*732
is illegal, that does not make it unconscionable as to them. The factors which prohibit even the
parties
from agreeing to secret judicial proceedings bear on the extent to which the salutary effects of open proceedings serve the
public
interest. (See
NBC Subsidiary (KNBC-TV), Inc. v. Superior Court
(1999)
Furthermore, even if the provision is unenforceable, we agree with Wood-side that it is severable. Civil Code section 1670.5 provides that even if a court finds a provision in a contract to be unconscionable, it has the option to enforce the remainder of the contract. This approach has been taken in the context of arbitration clauses containing objectionable terms. (See
Bolter
v.
Superior Court, supra,
We are left, then, with the waiver of the right to jury trial and the issue of expense.
The contracts in this case, in contrast to those in Pardee, contain an express basic rule for the even division of the expenses of the judicial reference, with an additional provision authorizing the referee to direct payment at his or her discretion. Insofar as the Pardee court was concerned that the contract before it made no mention of such fees at all, Woodside’s contract did at least indicate to Buyers that the process of judicial reference would involve expenses for the referee and thus the procedural element of surprise is not present. However, the underlying issue of fees requires some consideration. In Pardee, counsel indicated that a typical referee in San Diego charged $200 to $300 per hour. Here, the trial court speculated that costs could run up to $600 per hour. Either figure demonstrates the possibility for substantial expense, and an argument can be made that, compared with the “free” access to the court itself, a contract which imposes upon the weaker party the possibility of such exposure is unconscionable.
It is still frequently assumed, or stated without discussion, that arbitration (and, by analogy, a general judicial reference) provides economies both of
*733
time and expense. (See
Vandenberg v. Superior Court
(1999)
Nor did Buyers establish that the probable additional expenses of a judicial reference, if any, would be impossible or unreasonably difficult for them to pay. (Cf.
Pardee, supra,
Finally, we turn to the issue of Buyers’ waiver of their right to a jury trial. As we have discussed above, this waiver was
not
obtained by a “stealthy device” such as the burial of the provision near the end of 70 pages of text. (See
Villa Milano Homeowners Assn.
v.
Il Davorge
(2000)
Why have provisions for arbitration or similar methods of dispute resolution outside the courtroom become so popular in contracts drawn up by the party who is overwhelmingly likely to be the defendant if a dispute arises? 16 There are several possible reasons, some of which are perfectly neutral and *735 operate evenhandedly; some may be stated more than one way, depending on one’s philosophical bent. The “defendant in waiting” may believe that juries are unpredictable. It may believe that juries cannot be trusted with complicated cases, or that jurors may lose interest in a long case and return an ill-informed or arbitrary verdict. It may believe that juries are biased against “business.” It may believe that a trained neutral trier of fact will make a fairer decision. 17
We will take the simplest and, for Woodside, the starkest and least generous way of putting it: Businesses prefer to have consumer cases heard by a neutral adjudicator because they expect that, year in and year out, the plaintiffs’ recovery will be less than juries would award. But even assuming that 1) this is why the provisions are inserted, and 2) that this belief is accurate, does that make it unconscionable to require the consumer/buyer to waive his right to a jury trial?
It does not. Nothing in the record before us suggests that a truly neutral decision maker chosen under the sales contracts will not return a fair decision, or that, if the decision is in favor of Buyers, the award will not represent complete and reasonable compensation for their damages. There is nothing “unconscionable” in requiring a party to a contract to give up the possibility of obtaining a windfall from a jury irresponsibly generous with someone else’s money. 18
The law of California provides that in a contract case, “the measure of damages ... is the amount which will compensate the party aggrieved for all the detriment proximately caused thereby, or which, in the ordinary course of things, would be likely to result therefrom.” (Civ. Code, § 3300.) Similarly, “[f]or the breach of an obligation not arising from contract, the measure of damages ... is the amount which will compensate for all the detriment proximately caused thereby, whether it could have been anticipated or not.” (Civ. Code, § 3333.) Buyers are entitled to such an award, *736 whether from a jury or a referee. They are not entitled to more, and they have not been subject to harsh oppression by being required to submit their disputes to a neutral referee.
We do not purport to hold that
all
agreements for judicial reference are valid and enforceable; as did the court in
Pardee,
we have “narrowly tailored [our analysis] to this record, in particular to the parties’ agreements.”
(Pardee, supra,
Disposition
The petition is granted. Let a peremptory writ of mandate issue as prayed. Petitioner is directed to prepare and have the peremptory writ of mandate issued, copies served, and the original filed with the clerk of this court, *737 together with proof of service on all parties. Petitioner shall recover its costs on appeal.
McKinster J., and Richli J., concurred.
Notes
The court commented that the agreement required the use of a referee affiliated with “JAMS,” but this was not correct. The agreement only requires the use of the procedures established by Judicial Arbitration and Mediation Services (JAMS) unless otherwise agreed.
Basura
held that because home construction and sales involved interstate commerce, federal law controlled and preempted the California statute. It therefore enforced the arbitration agreement. The opinion does not reflect that any argument was made that the agreements were unconscionable, which would be a defense to enforcement under federal law; the Federal Arbitration Act permits contracts for arbitration to be voided upon grounds that apply to
all
contracts.
(Doctor's Associates, Inc. v. Casarotto
(1996)
We are not unmindful of the argument that the statute expresses a legislative policy against requiring homebuyers to submit to
any
form of alternative dispute resolution. We do not find the argument dispositive because many of the potentially undesirable elements of arbitration
*727
are not present in the specific agreement here, such as the virtual nonreviewability of the decision even in cases of clear legal error. (See Code Civ. Proc., §§ 1286.2 & 1286.6;
Moncharsh
v.
Heily & Blase
(1992)
Buyers, in their return, argue that the agreement in this case is more objectionable than that in Pardee because it provides for a binding reference while the Pardee reference was nonbinding. We do not so read the opinion. If the reference was not binding, the discussion of the buyers’ waiver of jury trial would have been pointless.
In its opinion, the court noted that Pardee Construction alleged in its petition that every purchase agreement for the entire development contained the judicial reference provision, and thus acknowledged that no buyer struck it out. However, the opinion sheds no light on whether there was any evidence that any buyer attempted to strike it out but was told that this was not acceptable to the seller.
The court found this misleading as it applied only if the judicial reference provisions were not enforced.
The Pardee court appears to have assumed that purchasers of “entry level” homes would lack the necessary education, experience, or sophistication to understand the contracts. We *730 note that most of the named plaintiffs in the action had Hispanic surnames. While that is not true here, we would in any event be reluctant-to draw similar conclusions merely from the price of the homes or the ethnicity of the buyers.
In Pardee the referee was to be a retired superior court judge.
That is, if all subcontractors did not agree to the reference, the entire case would remain before the court.
Code of Civil Procedure section 1021.1 does now provide for attorneys’ fees in specified circumstances involving an offer of judgment. However, the statute, applicable only in Riverside County (id., subd. (h)) was not enacted until 2001, after the execution of the contracts at issue here. As noted above, substantive unconscionability is evaluated as of the time the contract was executed.
On the other hand, we are not impressed by the argument, made by Woodside below, that the secrecy provision was for Buyers’ benefit, e.g., by protecting them from potential embarrassment if their recovery was small. Our point is simply that a provision which favors one side is not substantively unconscionable if the advantage is completely collateral to the issues surrounding a fair resolution of the dispute.
The same point—the prevalence of at least partial reference in construction disputes— was conceded by both sides in Pardee. While that court took the point as indicating that a general reference would save little time, we look at it as evidence that the expenses would not be notably increased.
The court also commented that in such a case, “an avowal of the litigant’s indigence may be viewed as nothing more than a request that the court minimize counsel’s out-of-pocket expenses.”
(DeBlase
v.
Superior Court, supra,
We also note that the contracts at least raised the possibility that the referee would choose to apportion expenses primarily to the losing party. It could well be argued that construction defect cases are relatively straightforward in many respects, at least as between the buyer and the builder. Either the roof leaks, or it does not; if it does, the builder is very likely to be responsible. Unlike, for example, an automobile accident case, “leaky roof’ and “cracked wall” cases do not involve the vagaries of memory and debatable issues of whether “A” had time to swerve, or “B” should have braked. To this extent a home buyer who brings a complaint in good faith can feel reasonably confident of prevailing, and thus also making a case for an apportionment of expenses primarily to the builder.
In that case, the court noted that not only was the arbitration provision on pages 67-68 of a 70-page set of CC&R’s, but the purchasers “most likely” received a “thick stack of additional documents” such as association bylaws and articles of incorporation, as well as the actual purchase documents.
(Villa Milano Homeowners Assn.
v.
Il Davorge, supra,
Woodside, having received its money from Buyers (or their lenders), would have little reason to think it would ever initiate litigation against Buyers. Medical providers, such as that in
Engalla,
rarely sue their patients. Employers, such as that in
Armendariz,
rarely sue their employees. Franchisers, such as that in
Bolter v. Superior Court, supra,
In an individual case, a party may elect a court trial for many reasons. A criminal defendant may fear that the inflammatory facts of the case would inevitably bias a jury. Any party may believe that a jury would be unsympathetic to his position because of his ethnicity, or that he would make a poor witness. Of course no such individualized determination was made here.
Nor is the advantage wholly to Woodside. As we have noted just above, by insisting on judicial reference, Woodside gave up the chance, in any given case, of using any unprepossessing characteristics of the plaintiff as a negotiating or litigation tool.
Woodside argues at some length that the provisions for judicial reference must be deemed not unconscionable because the real estate contracts were subject to review by the Department of Real Estate. (See Bus. & Prof. Code, § 11010 et seq.) Woodside also points out that regulations permit real estate contracts to include provisions for judicial reference. (See Cal. Code Regs., tit. 10, § 2791.8.) Finally, Woodside asserts that the department itself informs developers that, “The substance of the sales agreement is of prime importance in assessing whether purchasers are being dealt with fairly and within the law.” (It does not provide the source of this statement, which may appear on the department’s Web site.) Woodside’s position is that 1) the department will not approve a provision which is not lawful, so 2) judicial reference agreements must be lawful.
It is for the courts to determine whether a provision is unconscionable, and we are not bound by a permissive regulation even if we were to assume that it was the result of deliberate consideration. We also note that the same regulation permits real estate contracts to contain arbitration clauses as well, despite the fact that the Legislature, in Code of Civil Procedure section 1298.7, has effectively emasculated such clauses with respect to tort claims. (See
Basura, supra,
98 Cal.App.4th at pp. 1211-1212;
Villa Milano Homeowners Assn. v. Il Davorge, supra,
In this context Woodside points out that in 1997, a superior court judge in San Francisco ruled that an arbitration clause was permissible “as long as [it] does not limit any right of action.” This appears to have been based upon the belief that Code of Civil Procedure section 1298.7 only operated to ensure that buyers were not compelled to give up any type of claim, and could arbitrate any “cause of action” they might have against the developer. However, as Basura and Villa Milano make clear, the statute gives the homeowner the option of refusing to arbitrate and take his claims to court. (Of course, nothing prevents the home buyer from proceeding with arbitration if he so chooses, and to this extent a provision for arbitration might be considered valid, even if not enforceable by the developer.)
Finally, we note that the only “required contents” of a real estate purchase contract are the legal description, outstanding encumbrances, and “the terms of the contract.” (Bus. & Prof. Code, § 11200.) Similarly, an application for a public report requires the developer to submit a copy of the proposed sales contract (§ 11010, subd. (b)(5)), but the statutes otherwise do not purport to govern the terms of such contracts. In our view the department’s authority to micromanage the preparation of sales contracts through regulation is not clearly established, especially in an area of law rapidly evolving both through legislation and judicial decisions. For this reason as well we do not give the department’s permission to sell great weight.
