Thomas Wood commenced this action on May 10, 1989. Respondent Riverside County answered and eventually was granted summary judgment predicated upon the failure of Wood to present a claim for damages before filing the action as required by Government Code section 911.2. 1 Wood argues that a “Patient Problem/Complaint Form” submitted to the hospital’s quality assurance department on June 20, 1988, together with a “Supplemental Note” dated June 29, both complaining about the quality of his care constituted substantial compliance with the claims statute. We disagree.
Following an automobile accident on May 11, 1988, plaintiff was confined to Riverside General Hospital. His complaint alleges medical malpractice and related causes of action. It is undisputed that Riverside General Hospital was owned and operated by the County of Riverside and is entitled to the benefits of the claims provisions of the Tort Claims Act (Gov. Code, 2 § 900 et seq.).
While Wood was still hospitalized, his mother submitted a written communication to the hospital on his behalf, reciting in great detail numerous items of mistreatment. The first two pages of this document, dated June 20, 1988, consist of handwriting on a “Patient Problem/Complaint Form.” The next four pages are typewritten and indicate neither the author nor the addressee. The final page is dated June 29, is typewritten, and bears the signature of Wood’s mother. The parties apparently agree that this material was supplied to the hospital administration during June 1988. On July 19, the hospital’s chief of staff acknowledged receipt of the “letter of June 29, 1988,” and stated the matter “has been referred the appropriate people and committees to try to rectify problems so that they do not occur in the future.”
No other communication constituting a “claim” was submitted by plaintiff to the County of Riverside.
I
The primary issue may be simply stated. Is there a triable issue of fact whether plaintiff’s letters to the hospital constituted substantial compliance with the claims statute or did the court properly conclude, as a matter of law, that the letters did not constitute substantial compliance?
Finally, section 910 specifies the required contents of the claim. Some of these requirements are met; significantly, however, the letters completely fail to satisfy the requirements of section 910, subdivision (f) that the claim show the amount claimed or (for claims over $10,000), “whether jurisdiction over the claim would rest in municipal or superior court.”
The letters certainly indicate that plaintiff was unhappy with the care received at the hospital. They complain of neglect, unsanitary conditions, failure of the hospital staff to be sensitive to and attend to plaintiff’s pain, failure to call in required specialists, and failure to promptly treat some of plaintiff’s conditions. However, even the most liberal reading of the letters does not permit an inference that plaintiff intended them to be the assertion of a claim for money damages.
Testing the contents of the letters against the requirements of the Tort Claim Act, we agree with the trial court’s conclusion that, as a matter of law, they fail to constitute substantial compliance with the requirements of that act. “The principle [mc] purposes of the claims statute are to give notice to the municipality in order that it be afforded a timely opportunity to investigate the claim and determine the facts; and to avoid unnecessary lawsuits by giving the municipality the opportunity to settle meritorious claims without going through an avoidable trial.”
(Lacy
v.
City of Monrovia
(1974)
When analyzed in the light of the content requirements of section 910, subdivision (f) which requires notice of the amount of the claim, the letters again fail. Had there been any indication that plaintiff intended his letters to constitute a claim against the hospital, the recipient might well have forwarded them to the appropriate county department responsible for the handling of such claims. However, absent such indication, and in view of the failure to address the letters to one of the persons specified in the statute, the letters were inadequate to serve the statutory purposes.
“Where there has been an attempt to comply [with the claims statute] but the compliance is defective, the test of substantial compliance controls. Under this test, the court must ask whether sufficient information is disclosed on the face of the filed claim ‘to reasonably enable the public entity to make an adequate investigation of the merits of the claim and settle it without the expense of a lawsuit.’ ”
(Pacific Tel. & Tel. Co.
v.
County of Riverside
(1980)
City of San Jose
v.
Superior Court
(1974)
Appellant’s reliance on
Phillips
v.
Desert Hospital Dist.
(1989)
II
Appellant argues that respondent failed to plead the noncompliance with the claim requirement and that as a result (1) respondent waived the claim requirement and (2) the court erred in ruling on an issue not raised by the pleadings. Both arguments must fail.
Appellants err in assuming that failure to file a claim under the Tort Claims Act constitutes an affirmative defense. The timely filing of a claim is an essential element of a cause of action against a public entity and failure to allege compliance with the claims statute renders the complaint subject to general demurrer.
(Briggs
v.
Lawrence
(1991)
Appellant correctly notes, however, that it is error to grant summary judgment on the basis of an issue not raised by the pleadings.
(Dorado
v.
Knudsen Corp.
(1980)
When a motion for summary judgment is in effect a motion for judgment on the pleadings, it is better practice to grant the motion with leave to amend and, after the issues have been properly plead, to renew the motion for summary judgment. As noted in
Hejmadi
v.
AMFAC, Inc.
(1988)
Although such a two-step procedure would have been preferable, here, the result would nevertheless have been the same. In the light of this, no purpose would be served in returning the case to the court below only to have the pleadings amended and, thereafter to have a renewed motion for summary judgment granted.
The judgment is affirmed.
Wallin, Acting P. J., and Sonenshine, J., concurred.
Notes
Judge of the Orange Superior Court sitting under assignment by the Chairperson of the Judicial Council.
Although the appeal purports to be from an order granting summary judgment and such orders are nonappealable, judgment was in fact entered. Therefore we consider the merits.
(Módica
v.
Merin
(1991) 234 Cal.App3d 1072 [
Unless otherwise indicated, all code sections refer to the Government Code.
