ORDER GRANTING IN PART AND DENYING IN PART DEFENDANT’S MOTION TO DISMISS (D.E. 10) AND DISMISSING COUNT 4 WITH PREJUDICE
THIS CAUSE is before the Court on Defendant Celebrity Cruises, Inc.’s (“Celebrity”) Motion to Dismiss Plaintiffs Complaint (D.E. 10), filed June 16, 2015. Plaintiff filed her Response in Opposition on July 16, 2015, (D.E. 20), to which Celebrity replied on July 27, 2015, (D.E. 22). Plaintiff also filed a Notice of Supplemental Authority (D.E. 32) on December 15, 2015. Upon review of the Motion, the Response, the Reply, the Notice of Supplemental Authority and the record, the Court finds as follows:
I. BACKGROUND
On April 24, 2014, Plaintiff Joyce Wit-over boarded the Celebrity Constellation for a transatlantic cruise departing from Fort Lauderdale, Florida and arriving in Amsterdam, Netherlands. (D.E. 1 at ¶ 7.) Plaintiff requires the assistance of a scooter to ambulate and informed Celebrity of her special needs before and after boarding the ship. (Id. at ¶ 11.) As part of her cruise, Plaintiff discussed with Celebrity’s representatives the possibility of booking shore excursions that accommodated her special needs. Celebrity allegedly advertised certain excursions which were “completely wheel-chair accessible,” including an accessible excursion in Lisbon, Portugal. (Id. at ¶ 12 and 15.) Based on Celebrity’s purported representation that “their excursion would satisfy Plaintiffs special needs,” Plaintiff purchased and participated in the accessible or “easy” excursion to Lisbon.
Following her accident in Lisbon, Plaintiff filed the instant suit. (Id.) Plaintiffs Complaint raises five potential claims against Celebrity: (1) breach of a nondelegable duty; (2) negligence; (3) negligent selection of a tour operator; (4) directly liability for negligence of the tour guide; (5) vicarious liability for negligence of tour guide (i.E. actual or apparent agen- ■ cy). (Id.) On June 16, 2015, Celebrity filed its Motion to Dismiss Plaintiffs Complaint in its entirety, arguing that: (1) Count 1 fails to state a claim because a cruise ship passenger “may not bring a breach of contract claim against a cruise line ‘unless there is an express provision in the contract of carriage guaranteeing safe passage,’ ” (D.E. 10 at 3) (citing Doonan v. Carnival Corp.,
Plaintiff responded to Celebrity’s Motion to Dismiss, arguing that: (1) she sufficiently states a claim for breach of the shore excursion contract (which was non-delegable) because her claim is separate and distinct from the contract for carriage. Alternatively, she states a claim for breach of a non-delegable tort duty (D.E. 20 at 7-12); (2) her claim for negligence survives because: (a) whether Celebrity knew or should have known of the dangerous conditions presented by the tour provider is a question of fact to be resolved after discovery, and (b) where a cruise line promotes, sell and profits from a shore excursion that was advertised as handicapped accessible, it has a duty to provide an accessible tour (id. at 12-15); and (3) her claim for actual or apparent agency survives Celebrity’s Motion to Dismiss because: (a) questions of agency are intensely factual and require discovery, and (b) the disclaimer in the shore excursion ticket represents Celebrity’s own definition of its relationship with its shore excursion providers (i.E. independent contractors) and this self-imposed definition cannot be dispositive of the question of agency (id. at 16-19).
II. LEGAL STANDARDS
A. Rule 12(b)(6)
Under Federal Rule of Civil Procedure 12(b)(6), a court may dismiss an action for “failure to state a claim upon which relief can be granted.” To survive a motion to dismiss, the complaint “must contain sufficient factual matter, accepted as true, to ‘state a claim to relief that is plausible on its face.’ ” Ashcroft v. Iqbal,
III. DISCUSSION
Both Parties agree that general maritime law governs Plaintiffs claims which arise from an injury that occurred on a shore excursion. See Hoard v. Carnival Corp.,
a. Breach of Non-Delegable Contractual Duty
Celebrity correctly notes that under maritime law, a cruise ship passenger may not hold the cruise line responsible for breaching a contract of carriage unless “there is an express provision ... guaranteeing safe passage.” Doonan v. Carnival Corp.,
In this case, Plaintiff not only entered into a contract for the sale of a shore excursion, but also purportedly contracted with Celebrity for a handicapped-accessible shore excursion. Nothing in the shore excursion ticket directly addresses the alleged separate contract to provide handicapped-accessible services, but Plaintiff alleges that Celebrity, through its advertisements and employees’ representations, repeatedly assured her that this excursion would be handicapped-accessible. Under Florida contract law, which the Court will apply in the absence of any maritime law to the contrary, an oral modification of an agreement is allowed, even if the agreement explicitly states that it may only be modified or terminated in writing. See Professional Insurance Corp. v. Cahill,
b. Direct Negligence
The basic elements of a claim for negligence under general maritime law are the same as at common law. See Whelan v. Royal Caribbean Cruises Ltd.,
It is clearly established that cruise lines owe their passengers a duty to warn of known or foreseeable dangers. “[W]here [a] menace is ... encountered on land and [is] not clearly linked to nautical adventure,” Keefe v. Bahama Cruise Line, Inc.,
Here, Plaintiff alleges that because of Celebrity’s longstanding relationship with the tour operator, Celebrity should have known of the danger she faced being unloaded from the bus and should haye warned her of the potential harm. Celebrity argues that Plaintiff has failed to allege that it knew or should have known of the danger she faced. However, the Eleventh Circuit has previously stated that arguments on the foreseeability of a danger are “more appropriate after discovery at the summary judgment stage or at trial.” Chaparro,
Additionally, Plaintiff — citing Judge Altonaga’s recent decision in Pucci v. Carnival Corp.,
Plaintiff alleges that “when the tour operator began to debark the Plaintiff off the ramp of the bus, the operator turned the handle bar of the Plaintiffs scooter causing the Plaintiff to fall to the ground.... ” . (D.E. 1 at ¶ 18.) Celebrity is correct that this allegation standing alone does not allege a danger that is capable of being known or foreseen. Rather, it details what appears to be a one-time, non-recurring mishap. However, Plaintiff supplemented this allegation by alleging the following: “[Celebrity] knew or should have known the Easy Lisbon practice of loading and unloading special needs passengers was unsafe.” (Id. at ¶ 22(b).) Under Twombly/Iqbal’s liberal pleading standard, the Plaintiff is not required to specifically detail which policies and procedures were unsafe and how they created danger. She need only allege that there was a danger that Celebrity should or could have known about. Because Plaintiff has satisfied her ' pleading requirements, her claim for negligence survives Celebrity’s 12(b)(6) motion.
c. Negligent Hiring/Retentión
Count 3 of Plaintiffs Complaint is for “negligent selection of a shore excursion provider.” The Court construes this Count as a claim for negligent hiring/retention of the shore excursion operator.
A principal may be subject to liability “for physical harm to third persons caused by [its] failure to exercise reasonable care to employ a competent and careful employee/agenVeontractor to: (a) do work which will involve a risk of
“The principal difference between negligent hiring and negligent retention as a basis for employer liability is the time at which the employer is charged with knowledge of the employee’s unfitness.” Mumford v. Carnival Corp.,
Plaintiff alleges that the tour operator’s “practice of loading and unloading special needs passengers was unsafe,” (D.E. 1 at ¶ 34(b)), and that Celebrity “knew about the above dangers or they existed long enough so Defendant should have discovered them in exercising due care.” {Id. at ¶ 35.) Plaintiff has alleged that the tour operator’s practices and procedures were unsafe and this is sufficient to satisfy the first element of a negligent retention claim - that the employee/agent/contractor was incompetent or unfit. Plaintiff has also alleged that because of the length of Celebrity’s relationship with the tour operator, it knew or should have known of these dangerous practices. This satisfies the second element of a negligent retention claim. And finally, Plaintiff claims that these dangerous procedures proximately caused her injuries. {Id. at ¶ 37.) Accordingly, Plaintiff has stated a claim for negligent retention.
d. Direct Negligence for Action of Tour Operator -
In Count 4, Plaintiff asserts that Celebrity is directly liable for the negli
e. Vicarious Liability for the Acts of an Actual or Apparent Agent
The Court notes from the outset that actual and apparent agency are not independent causes of action, but instead theories of liability. See Barabe v. Apax Partners Europe Managers, Ltd.,
Actual agency exists when the principal acknowledges that the agent will act for it, the agent accepts the undertaking, and the principal controls the agent’s actions. See Gayou v. Celebrity Cruises, Inc., No. 11-23359-CIV,
Celebrity asserts that Plaintiffs claim that the shore excursion operator was its actual or apparent agent is foreclosed by the contractual disclaimer which clearly labels the shore excursion operator as an “independent contractor.” However, well-established agency principles contradict Celebrity’s position. It has been widely held that the existence or scope of an agency relationship is not “controlled by the parties’ use of descriptive labels.” In re Brican Am. LLC Equip. Lease Litig.,
As previously noted the nature and scope of an agency relationship is intensively factual and will almost always require discovery to fully resolve the issues. Gayou v. Celebrity Cruises, Inc.,
IV. CONCLUSION
Accordingly, it is ORDERED AND ADJUDGED that:
1. Defendant Celebrity’s Motion to Dismiss (D.E. 10), filed on June 16, 2015, is GRANTED IN PART AND DENIED IN PART.
2. Counts 1, 2, 3 and 5 state causes of action which survive Celebrity’s 12(b)(6) Motion;
3. Count 4 fails to state a cognizable cause of action and is DISMISSED WITH PREJUDICE;
DONE AND ORDERED in Chambers at Miami, Florida, this 4th day of February, 2016.
Notes
. [missing text].
. Plaintiff did not present any argument as to why her negligent hiring/retention claim (Count 3) should survive Celebrity’s Motion to Dismiss, but instead cited the elements of the claim. Additionally, Plaintiff did not directly argue that Count 4 of her Complaint states a claim, but instead that Counts 1 and 4 are interlinked.
. The Court also notes that its decision in Isbemer came before the Supreme Court’s transformative decisions in Twombly and Iqbal.
. Plaintiff has not stated a claim for negligent hiring, because none of the factual allegations support an inference that the tour operator's incompetence or unfitness existed at the time it was retained by Celebrity.
. In an attempt to clarify the otherwise curious way Count 4 was pleaded, Plaintiff appears to argue that Celebrity's duties to her were non-delegable and that Celebrity cannot assign its own liability to a third-party. However, Celebrity has not assigned its tort liability to another — rather it argues it has no direct or vicarious tort liability at all. Regardless, if Plaintiff's ultimate goal is to hold Celebrity directly liable for its own negligence, there is no distinction between Count 2 and Count 4.
