WIREDATA, INC., Plaintiff-Respondent, v. VILLAGE OF SUSSEX and Village of Sussex Custodian, Defendants-Co-Appellants-Cross Petitioners, GROTA APPRAISALS, LLC, Michael L. Grota and Assessment Technologies of WI, LLC, Defendants-Appellants-Petitioners. WIREDATA, INC., Plaintiff-Appellant, v. VILLAGE OF THIENSVILLE, Defendant-Respondent, GROTA APPRAISALS, LLC and Michael L. Grota, Assessment Technologies of WI, LLC, Defendants-Respondents-Petitioners. WIREDATA, INC., Plaintiff-Appellant, v. CITY OF PORT WASHINGTON, Defendant-Respondent-Cross Petitioner, MATTHIES ASSESSMENTS, INC., Defendant-Respondent, AMERICAN FAMILY INSURANCE COMPANY, Intervenor.
Nos. 2005AP1473, 2006AP174, 2006AP175
Supreme Court of Wisconsin
Oral argument March 13, 2008. — Decided June 25, 2008.
2008 WI 69 | 751 N.W.2d 736 | 308 Wis. 2d 698
For the defendants-appellants-petitioners there were briefs by Joseph A. Kromholz, Daniel R. Johnson,
For the defendant-respondent there were briefs by Maile E. Beres, Barbara O‘Brien, and Borgelt, Powell, Peterson & Frauen, S.C., Milwaukee, and oral argument by Barbara O‘Brien.
For the respondent there were briefs by Alan H. Deutch, Deutch Law Offices, SC, and A Division of Deutch & Weiss, LLC, Fox Point, and oral argument by Alan H. Deutch.
An amicus curiae brief was filed by Andrew T. Phillips, Kristen D. DeCato, and Stadler, Centofanti & Phillips, S.C., Mequon, on behalf of the Wisconsin Counties Association.
An amicus curiae brief was filed by Daniel M. Olson, Madison, on behalf of the League of Wisconsin Municipalities.
An amicus curiae brief was filed by Joseph P. Guidote, Jr., Outagamie county corporation counsel, on behalf of the Wisconsin Association of County Corporation Counsel.
An amicus curiae brief was filed by David A. Strifling and Quarles & Brady LLP, Milwaukee; E. King Poor and Quarles & Brady LLP, Chicago, Ill.; and Michael R. Klipper, Christopher A. Mohr, David Ludwig, and Meyer, Klipper & Mohr, PLLC, Washington, D.C., on behalf of First American CoreLogic, Inc., LexisNexis, the Real Estate Information Professionals Association, and the Software and Information Industry Association.
An amicus curiae brief was filed by Mary E. Burke, assistant attorney general, with whom on the brief was J.B. Van Hollen, attorney general, on behalf of the Wisconsin Department of Justice.
An amicus curiae brief was filed by Paul W. Schwarzenbart and Lee, Kilkelly, Paulson & Younger, S.C., Madison, on behalf of Wisconsin Land Title Association, Inc.
An amicus curiae brief was filed by Robert J. Dreps, Rebecca Kathryn Mason, and Godfrey & Kahn, S.C., Madison, on behalf of the Wisconsin REALTORS® Association, Wisconsin Freedom of Information Council, Wisconsin Broadcasters Association and Wisconsin Newspaper Association.
¶ 1. N. PATRICK CROOKS, J. This is a review of a published decision of the court of appeals.1
¶ 2. Petitioners, Grota Appraisals, LLC, and Michael L. Grota (Grota); Assessment Technologies of WI, LLC; and the Village of Thiensville (Thiensville); and cross-petitioners, the Village of Sussex and the Village of Sussex Custodian (collectively, Sussex); and the City of Port Washington (Port Washington)2 seek review of a published decision of the court of appeals. The court of appeals’ decision affirmed in part and reversed in part the decision of the Circuit Court for Waukesha County (the Sussex action), Judge Mark S. Gempeler, presiding. The court of appeals’ decision also affirmed in part, reversed in part, and remanded the decision of the Circuit Court for Ozaukee County (the Thiensville and Port Washington actions), Judge Thomas R. Wolfgram, presiding. The defendant-respondent is Matthies Assessments, Inc. (Matthies Assessments). The plaintiff in the circuit court cases was WIREdata, Inc. (WIREdata). These cases deal with the interpreta-
¶ 3. There are six principal issues upon appeal. The first issue is whether WIREdata properly commenced the mandamus actions against the municipalities under the open records law, pursuant to
¶ 4. We hold as follows on the issues: based on the facts of the present case, WIREdata did not properly commence the mandamus actions against the municipalities under the open records law, pursuant to
¶ 5. We reverse in part and affirm in part the decision of the court of appeals. WIREdata, Inc. v. Village of Sussex, 2007 WI App 22, ¶¶ 2, 3, 67-70, 298 Wis. 2d 743, 729 N.W.2d 757. In order to assist the reader in understanding our determinations, in relation to that decision, we disagree with the court of appeals’ specific holdings as follows: that the three municipalities denied the open records requests of WIREdata and, thus, violated the open records law; that the PDFs were insufficient to comply with such open records requests; that the open records law requires access to the computerized database; that the “enhanced” demands did not require the creation of new records; and that WIREdata is entitled to fees and costs from each of the municipalities. However, we agree with the court of appeals’ specific holdings as follows: that the municipalities are the responsible authorities under the open records law; that such responsibility cannot be shifted to independent contractor assessors; and that the initial written requests of WIREdata were valid and, thus, were not insufficient as to subject matter and length of time.
I
¶ 6. This litigation arose when WIREdata, which is a wholly owned subsidiary of the Multiple Listing Service, Inc., made a series of open records requests. The relevant requests asked Sussex, Thiensville, and Port Washington to provide WIREdata with information about their property assessments. WIREdata conceded that it intended to market and resell the requested information to assist real estate agents and brokers.
¶ 7. The three municipalities had contracted with private, independent contractor assessors to complete their property assessments. WIREdata initially made a request to all three municipalities directly that they provide the company with the requested data. WIREdata‘s “initial” request to Sussex and also its “initial” request to Thiensville asked the municipalities to provide the data to the company in an “electronic/digital” format. However, WIREdata‘s “initial” request to Port Washington did not specify a requested format for the data‘s provision. We note at the outset that WIREdata has admitted that all three municipalities offered the company copies of the relevant property information in written form.
¶ 8. Later, WIREdata made requests directly to the independent contractor assessors for those records to be provided to the company in the format that was created and maintained by those independent contractor assessors in a computerized database (the “enhanced” requests).6 We note at the outset that WIREdata‘s attorney admitted at oral argument before
this court that the company had never provided its “enhanced” requests directly to any of the municipalities in this action. While the data was not provided in the format requested in WIREdata‘s “enhanced” requests, the municipalities gave WIREdata access to the requested data using the PDF format, which complied with WIREdata‘s “initial” requests for the data either in no specified format or in an “electronic/digital” format. WIREdata was not satisfied with the provision of the relevant data using the PDF format.
A. The Sussex action in the Waukesha County Circuit Court
¶ 9. Sussex had contracted with Grota Appraisals, LLC (Grota Appraisals), which was owned by Grota, to conduct the village‘s property assessments from January 1, 2000, to December 31, 2004. Upon completing a property assessment, Grota Appraisals’ employees would enter the raw property appraisal data into a computer software program called Market Drive.
¶ 10. Grota also owns Assessment Technologies of WI, LLC (Assessment Technologies). Assessment Technologies was the company that had developed and copyrighted the Market Drive software. It then licensed the software to property appraisers, such as Grota Appraisals and Matthies Assessments. The software collates and arranges the collected raw property appraisal data into many different tables and reports for different categories of properties. Grota Appraisals sublicensed certain read-only capabilities of the software to
¶ 11. The open records law request involved in this action was submitted to Sussex on April 20, 2001 (the “initial” request). On that day, WIREdata sent a registered letter to the Sussex village assessor, which read, in relevant part, as follows:
This is to formally request an electronic/digital copy of the detailed real estate property records (showing the specific characteristics of each parcel and the improvements thereupon) used and/or maintained by the Assessor in determining the proper assessments for each parcel within the Village of Sussex.
In this letter, WIREdata requested that the company be advised of “any cost involved . . . before incurring same.”
¶ 12. In response, Sussex directed WIREdata to Grota Appraisals for a response. In turn, Grota Appraisals forwarded the matter on to Andrew Pelkey (Pelkey), the owner of Impact Consultants, Inc., which was the private computer programming firm that Assessment Technologies had contracted with to program the Market Drive software.
¶ 13. Only four days later, on April 24, 2001, WIREdata sent a letter to Sussex‘s counsel that cited the open records law as the legal basis for its request. The same letter also noted the potential for a mandamus action if Sussex denied its request. While the record before us does not reflect that the parties had any prior history of transactions between them, the letter boldly stated, “Based on the history of your governmental officials, I suspect that they may be giving some thought to denying my client‘s requests.” The letter then continued by stating:
The purpose of this letter is to inform you that if the request is denied in whole or in part or if the Municipality tries to charge an amount which is not the actual and direct cost of the copying, we will be seeking immediate relief via a mandamus action pursuant to
Wis. Stat. § 19.37 .
Also, it stated, “I am also concerned that your client may try to become ‘creative’ in ascertaining the costs involved.” The letter continued by informing Sussex that, if WIREdata was “forced to start a mandamus action, [WIREdata] will also be seeking reimbursement of attorney fees.”
¶ 14. On approximately May 4, 2001, Pelkey contacted WIREdata‘s Vice President and Chief Technology Officer, Thomas Curtis (Curtis). Curtis later stated that Pelkey gave him the understanding that Pelkey would help WIREdata get the data. By a letter dated May 4, 2001, Pelkey informed Sussex‘s counsel of the difficulties associated with providing the now “enhanced” data requested by Curtis directly to Pelkey. Pelkey noted that it would be very difficult to export the requested data from the Market Drive software into the now requested “enhanced” format of a computer file that supported a fixed length, pipe delimited, or comma-quote output. Pelkey stated that this was the case because the functionality of the Microsoft Word export feature worked fine “for simple ‘list’ reports” but did not work well for the property records report that WIREdata was requesting, which was “very complex.” Pelkey also explained that the only other option available to export the requested data, albeit not in the newly requested “enhanced” format, from the software would be to use a laser printer to export individually, and print off, each of the approximately 2,000 property reports, which Pelkey stated would be a time consum-
¶ 15. As part of WIREdata‘s “enhanced” request, Curtis directly sent Pelkey an e-mail that requested 49 selected fields from the Market Drive software for each property, such as the number of stories for each house, each house‘s exterior type, and whether each house had a swimming pool. The e-mail further stated that “[a]ny type of electronic output and media” would be acceptable, such as fixed length, pipe delimited, and comma-quote. Importantly, when WIREdata‘s counsel was asked at oral argument before this court whether WIREdata had ever provided its “enhanced” request directly to any of the municipalities in this action, WIREdata‘s counsel admitted that the company had not provided the “enhanced” request to any of the municipalities themselves.
¶ 16. After receiving the “enhanced” request, Pelkey responded with an e-mail to Curtis that outlined the costs and terms of producing the requested records in the “enhanced” format using the Market Drive software. The e-mail detailed the six files per municipality that would be required to provide the highly detailed information WIREdata had requested using the “enhanced” file format. Pelkey informed WIREdata that it would need to pay a one-time fee of $6,600 to program, test, and export the relevant programs to produce the six data files in the “enhanced” format. The fee also included “the cost of running the export, checking the
¶ 17. On May 21, 2001, WIREdata‘s attorney wrote Sussex‘s counsel a letter that declared Pelkey‘s response to be unacceptable. In this letter, WIREdata‘s attorney asserted that the assessor was requesting far more than the actual and necessary costs for reproducing the requested data. WIREdata‘s attorney also challenged Pelkey‘s attempt to restrict WIREdata‘s use of the data beyond its subscribers after the data was transferred.
¶ 18. The next day, on May 22, 2001, Sussex‘s counsel sent Grota a letter that asked him to explain how the costs and the fees in Pelkey‘s e-mail could be justified as being the “‘actual, necessary and direct costs’ ” to produce the requested data in the “enhanced” format. Sussex‘s counsel further wrote that, if Grota was unable to justify the costs, Sussex‘s counsel might make a recommendation to Sussex that was different
¶ 19. In a letter dated May 25, 2001, Pelkey explained the expenses. Pelkey stated that, although the Market Drive software had the ability to export a property record card into a text file, each property record must be exported one at a time, which would be highly labor intensive. Pelkey further explained that the software did not have the ability to export data into a comma delimited record format. Pelkey also reiterated that Assessment Technologies had granted Grota Appraisals the authority to give Sussex a copy of Market Drive‘s database for its internal use only, and, as a result, Sussex was without the authority to further distribute the database. Finally, Pelkey asserted that WIREdata‘s “enhanced” request was not an open records law request because WIREdata had requested that Assessment Technologies, which was a public company and not a municipal government, perform a data gathering task for WIREdata. Pelkey noted that WIREdata‘s “enhanced” request went beyond a simple open records request to include: (1) the collection of assessment data from many municipalities after each municipality convened its board of review; (2) the conversion of that data into a specific electronic format that was specified by WIREdata; and (3) the provision of annual updates to the requested information in the requested “enhanced” format (for which only a 15 cent per parcel fee would be applied).
¶ 20. On May 29, 2001, Sussex‘s counsel wrote WIREdata‘s attorney a letter advising WIREdata that an effort was being made to promptly respond to the
¶ 21. On June 8, 2001, WIREdata filed a mandamus action in the Waukesha County Circuit Court against Sussex, Grota, and Grota Appraisals. Later, WIREdata amended its complaint to include Assessment Technologies as well.
¶ 22. On June 20, 2001, Grota provided an estimate to Sussex‘s counsel that included the estimated charges to provide just a “digital property record card” for each of the 2,685 parcels on Sussex‘s assessment roll. Apparently, this estimate included a digital output for the requested data, but it is not clear if this estimate was for the exact “enhanced” output format, including the provision of annual updates, that WIREdata desired, which may explain the differences in the quoted fees between the first and the second estimates. Grota stated that processing each record would take two minutes to complete, for a total of 5,370 minutes or 89.5 hours. The relevant “billing rate for someone capable with the proper training to complete this function is $35.00 per hour. Therefore[,] it would cost approximately $3,132 for [the] completion of this task.” The estimate included all media that was necessary for data distribution. The letter from Grota to Sussex‘s counsel concluded by stating, “Please let me know of WireData‘s [sic] decision to proceed so we can schedule the time necessary for completion.” On June 25, 2001, Sussex‘s counsel conveyed this information to Sussex‘s village administrator and asked him to pass the infor-
¶ 23. In August 2001 Assessment Technologies filed a lawsuit in the United States District Court for the Eastern District of Wisconsin seeking an injunction to prohibit WIREdata from infringing on its copyrights for the Market Drive software, and its resulting digital database compilations. In December 2002 that court held that Assessment Technologies owned the relevant copyright, which protected the company in regards to the Market Drive software and its entire derivative works. As a result, that court was satisfied that Assessment Technologies could decide whether or not to produce a derivate work of the Market Drive software, which was what that court felt WIREdata was requesting.
¶ 24. The United States Court of Appeals for the Seventh Circuit reversed the district court‘s decision. See Assessment Techs. of WI, LLC v. WIREdata, Inc., 350 F.3d 640, 648 (7th Cir. 2003). The Seventh Circuit held that extracting the raw data that WIREdata sought from the Market Drive software‘s database did not violate federal copyright law. Id. at 644. The court was satisfied that Assessment Technologies had not created the database that it was trying to keep from WIREdata. Id. at 646. The court was further satisfied that Assessment Technologies had created only an empty database, which was a bin that the assessors were hired by the municipalities to fill with data. Id. Assessment Technologies had created the bin‘s compartments and the instructions that the software used to sort the data into the compartments, which the court held were the only innovations that were protected by
¶ 25. After the release of the federal appellate court‘s decision, Grota sent the requested data on Sussex‘s property records to WIREdata in an electronic and digital format, a PDF format. Again, WIREdata was not satisfied with the format of the data. The record reflects that, for all three state court actions, the parties in the federal court action had agreed to a “stand-still agreement” in the pending state court actions until the conclusion of the federal action.
¶ 26. After the Seventh Circuit‘s decision was rendered on November 25, 2003, all parties moved for summary judgment in the pending mandamus action in the Waukesha County Circuit Court. The circuit court granted WIREdata‘s summary judgment motion but denied WIREdata‘s request for punitive damages on May 20, 2005. The circuit court held that there could be multiple authorities under the open records law, and that Sussex, Grota, Grota Appraisals, and Assessment Technologies were all authorities under the law. The circuit court also held that WIREdata‘s request was in the format required by the open records law and would not necessitate the creation of a new record. The circuit court determined that a proper response to WIREdata‘s request had not been provided. The circuit court also held that the provision of the PDF file with the requested data did not comply with either the Seventh Circuit‘s decision or the open records law.
B. The Thiensville action in the Ozaukee County Circuit Court
¶ 27. In October 1999, Thiensville contracted with Grota Appraisals to maintain its assessment records for the period between January 1, 2000, and December 31, 2001. A computer that was loaded with the Market Drive software was kept at the Thiensville Village Hall. This computer‘s Market Drive software provided read-only access to the database,8 and it allowed for the printing of assessment reports in hard copy only.
[A]n electronic/digital copy of the detailed real estate property records (showing the specific characteristics of each parcel and the improvements thereupon) used and/or maintained by the Assessor in determining the proper assessments for each parcel within the Village of Thiensville.
However, WIREdata wanted to be advised in writing of any costs that were associated with fulfilling its request before the municipality incurred the costs. The village forwarded the request to Grota Appraisals and informed WIREdata that it had done so.
¶ 29. Only four days later, on April 24, 2001, WIREdata‘s attorney sent Thiensville‘s counsel a letter that was nearly identical to the letter that WIREdata‘s attorney had sent to Sussex‘s counsel on the very same day. In this letter, WIREdata threatened Thiensville with a mandamus action if the village denied its open records request. Even though no previous transactions between the parties were reflected in the record before us, the letter to Thiensville‘s counsel from WIREdata‘s attorney boldly stated, “Based on the history of your governmental officials, I suspect that they may be giving some thought to denying my client‘s requests.” The letter then continued by stating:
The purpose of this letter is to inform you that if the request is denied in whole or in part or if the Municipality tries to charge an amount which is not the actual and direct cost of the copying, we will be seeking immediate relief via a mandamus action pursuant to
Wis. Stat. § 19.37 .
¶ 30. On May 30, 2001,9 WIREdata filed a mandamus action in the Ozaukee County Circuit Court against Thiensville, Grota Appraisals, and Grota. WIREdata later amended its complaint to include Assessment Technologies as well. On June 4, 2001, Thiensville‘s counsel wrote to WIREdata to inform the company that Thiensville officials were reviewing systems issues and were attempting to comply with WIREdata‘s “initial” request.
¶ 31. On June 29, 2001, after the mandamus action was filed, Thiensville‘s village administrator sent WIREdata a letter in an attempt to resolve the action that was similar to the one Sussex sent to WIREdata. The letter reiterated that the village had been willing all along to provide WIREdata “with hard copies [in written form] of all available records” and also stated that the village “was in the process of evaluating its appraiser‘s software capabilities” when WIREdata filed the mandamus action. That letter also attached a letter from Grota Appraisals that offered to export electronically individual property records from the Market Drive software in the same manner it had proposed for Sussex. Grota‘s letter attached a copy of the Sussex letter for reference.
¶ 32. After the Seventh Circuit rendered its decision on November 25, 2003, Pelkey sent WIREdata a PDF file that contained Thiensville‘s property records data. Thiensville, Grota Appraisals, and Grota, Assessment Technologies, and WIREdata had all previously filed summary judgment motions, which were substantially similar to the ones they filed in the Sussex action.
¶ 33. The circuit court granted summary judgment in favor of Thiensville, the Village of Thiensville Custodian of Records,10 Grota, Grota Appraisals, and Assessment Technologies on May 30, 2003. The circuit court also imposed costs on WIREdata. In its oral decision, the circuit court held that Thiensville was an authority under the open records law, one that had delegated its responsibility for maintaining the relevant records to another custodian. The circuit court also held that WIREdata‘s “initial” request did not satisfy the open record law‘s requirement of being reasonable in scope, and that WIREdata‘s later “enhanced” request was improperly directed to Pelkey and not to Thiensville. The circuit court further determined that the PDF was an electronic and digital file, which is what WIREdata had requested in its “initial” request.
C. The Port Washington action in the Ozaukee County Circuit Court
¶ 34. In November 2000 Port Washington entered into a contract with Matthies Assessments to perform its official assessments for the 2001 calendar
¶ 35. On April 25, 2001, WIREdata sent Port Washington‘s treasurer a letter indicating that the company would be sending a letter requesting property data to Matthies Assessments. WIREdata described its request (the “initial” request) as being for “detailed property information or assessor information such as square footage, age, number of bedrooms, number of baths, property class, etc.” WIREdata also stated that the company was “interested in the sales data, such as the sale date, sale price, if available, transfer fee, [and] type of transfer....” WIREdata also asked Port Washington to include in the data it produced the number of parcels, a record layout that was current, a copy of the current property record card it was using, and ten randomly selected data sheets. Furthermore, WIREdata wanted “to know when the last complete revaluation or reassessment was done and when the next complete revaluation is scheduled.” WIREdata concluded its letter by asking Port Washington‘s treasurer to contact the company to discuss the approximate cost to reproduce the data and the media type in which the data would be reproduced. Importantly, WIREdata‘s “initial” request to Port Washington did not specify any particular format whatsoever for the requested data‘s delivery.
¶ 36. On May 4, 2001, Port Washington‘s treasurer sent a letter to WIREdata asking the company to request the data and its associated charges directly from Matthies Assessments. Port Washington‘s treasurer signed a release allowing Matthies Assessments to release the relevant property information to WIREdata. As a result, on May 9, 2001, WIREdata sent a
¶ 37. On May 22, 2001, Matthies sent WIREdata a response to its May 9 letter. In his response, Matthies stated he assumed that WIREdata was “requesting a copy of the assessment data base used to store assessment data for the City of Port Washington.” Matthies further informed WIREdata that he had recently completed the process of putting Port Washington‘s data “on a new assessment software system called ‘Market Drive‘....” Matthies also conveyed to WIREdata that he had spoken with Grota, who had informed Matthies that the license and purchase agreement that Matthies Assessments had with Assessment Technologies prohibited Matthies Assessments from complying with WIREdata‘s request. Matthies directed WIREdata to Grota for an explanation of the relevant licensing agreement. However, importantly, Matthies specifically stated, “Assessment data printouts of individual parcels are available upon request for a reasonable fee. Access to assessment data in this format is available to the public upon request.” WIREdata did not request any particular format whatsoever for the requested data‘s provision in its “initial” request to Port Washington.
¶ 38. On June 12, 2001,11 WIREdata filed a mandamus action against both Port Washington and Matthies Assessments in the Circuit Court for Ozaukee County. WIREdata later amended its complaint to include Assessment Technologies as well. After the dis-
¶ 39. After the Seventh Circuit‘s decision was rendered on November 25, 2003, Pelkey sent WIREdata a PDF that contained the requested property records for Port Washington. The parties all had previously filed motions for summary judgment. The circuit court granted the summary judgment motions of Port Washington and Matthies Assessment on May 30, 2003. The circuit court also denied WIREdata‘s summary judgment motion, and it imposed costs against WIREdata for the action.
D. The court of appeals’ decision
¶ 40. As previously noted, all of the appeals from the three circuit court decisions were considered together on appeal by the court of appeals.
¶ 41. On January 3, 2007, the court of appeals, in a published decision, held that the open records law allowed WIREdata the opportunity to access the databases of the independent contractor assessors to examine and to copy the requested property assessment records. As a result, the court of appeals held that the municipalities had violated the open records law when they did not give WIREdata the requested data in the “enhanced” request‘s format and instead provided the data to the company in PDFs. However, the court of appeals only held the municipalities, and not their independent contractor assessors, liable for the open records law violations. The court of appeals stated that
¶ 42. As a result, the court of appeals, in the Sussex action, affirmed the Circuit Court of Waukesha County to the extent that the circuit court held that: (1) Sussex was an authority and was responsible for the relevant violations of the open records law; (2) WIREdata had submitted a valid request under the open records law that Sussex had improperly denied; (3) the PDF did not comply with the open records law‘s requirements; (4) the open records law required that WIREdata be given access to the Market Drive software‘s computerized database; and (5) WIREdata was entitled to receive its actual, reasonable, and customary fees and costs. However, the court of appeals, in the Sussex action, reversed the circuit court‘s holding that Sussex‘s independent contractor assessor was responsible for paying WIREdata‘s reasonable costs and attorneys fees. Finally, the court of appeals remanded the Sussex action to the circuit court for proceedings to determine the appropriate costs and fees to be awarded to WIREdata.
¶ 43. In the combined Thiensville and Port Washington actions, the court of appeals affirmed the Circuit Court for Ozaukee County to the extent that it had held that Port Washington and Thiensville were authorities under the open records law. However, the court of appeals reversed the circuit court to the extent that it had held that WIREdata‘s requests were insufficient under the open records law, and to the extent that the
II
¶ 44. These cases are before us on review in regard to summary judgment motions, which were decided by the circuit courts. We review a circuit court‘s grant or denial of a summary judgment motion de novo and independently of either the circuit court or the court of appeals; however, we apply the same methodology and benefit from their analyses. AKG Real Estate, LLC v. Kosterman, 2006 WI 106, ¶ 14, 296 Wis. 2d 1, 717 N.W.2d 835. We must determine whether the complaint states an actionable claim. Green Spring Farms v. Kersten, 136 Wis. 2d 304, 315-17, 401 N.W.2d 816 (1987). Summary judgment is only appropriate if there are no genuine issues of material fact, and the moving party is entitled to judgment as a matter of law.
¶ 45. The interpretation and application of a statute, such as the open records law, to undisputed facts presents a question of law that we review de novo. Osborn v. Bd. of Regents of the Univ. of Wis. Sys., 2002 WI 83, ¶ 12, 254 Wis. 2d 266, 647 N.W.2d 158. However, we benefit from the analyses of both the circuit court and the court of appeals. Id.
III
¶ 46. The first issue on review is whether WIREdata properly commenced the mandamus actions against the municipalities under the open records law, pursuant to
¶ 47. On review, the petitioners and the cross-petitioners claim that the municipalities did not deny WIREdata‘s requests for records and, accordingly, that a mandamus action was improper. They note that the relevant statute does not provide a concrete time frame for a response to an open records request. The petitioners and the cross-petitioners argue that, in cases such as this one where the requests are complex, municipalities should be afforded latitude in regard to the time frame for their response. They argue that the municipalities acted promptly and appropriately given the circumstances. Grota further argues that Pelkey‘s communications may not be deemed to be either a denial or a delaying of the requests because Pelkey was neither an authority nor a proper recipient of the requests. Finally, the petitioners and the cross-petitioners argue that the court of appeals erred by determining that the municipalities delayed too long in responding to the requests.
¶ 48. On review, WIREdata argues that, even though the municipalities did not issue any express denials to the company‘s requests, the municipalities failed to respond adequately to those requests. WIRE-
¶ 49. For the reasons discussed in detail below, based on the facts of the present case, we hold that WIREdata did not properly commence the mandamus actions against the municipalities under the open records law, pursuant to
¶ 50.
¶ 51. It is important to note that WIREdata admitted in its brief to this court that Grota was always willing to supply copies in written form of the requested
¶ 52. Contrary to WIREdata‘s arguments, the court of appeals’ decision in Oshkosh Northwest Co. (Oshkosh) is factually distinguishable from the present case because the authority in Oshkosh denied the requester access to the requested records, whereas the municipalities in the present case did not deny WIREdata‘s requests. Oshkosh Nw. Co. v. Oshkosh Library Bd., 125 Wis. 2d 480, 481, 373 N.W.2d 459 (Ct. App. 1985). We further note that, contrary to WIREdata‘s assertions, Blum is not persuasive in deciding this issue, because Blum presented a very different situation, one where the court of appeals held that a school district had properly refused to produce the interim per-class grades of another student to the requesting student. State ex rel. Blum v. Bd. of Educ., 209 Wis. 2d 377, 385-86, 565 N.W.2d 140 (Ct. App. 1997).
¶ 53. We are further satisfied that the court of appeals’ decision in WTMJ, Inc. (WTMJ) does not compel a different result on this issue. WTMJ, Inc. v. Sullivan, 204 Wis. 2d 452, 455, 555 N.W.2d 140 (Ct. App. 1996). In WTMJ, a Milwaukee TV station, WTMJ, requested certain records in regard to Jeffrey Dahmer and Jesse Anderson. Id. These two men were killed while both were inmates at the Columbia Correctional Institution. Id. The record custodian for the Wisconsin Department of Corrections (DOC) replied to WTMJ that the two sets of files would “‘not be made available to you for your inspection at this time at the request of the Columbia County District Attorney‘s office and the Columbia County Sheriff‘s office. Once the criminal investigation is completed[,] redacted copies of the records will be made available for inspection.‘” Id. at 455-56. In March 1994, a redacted copy of Jeffrey Dahmer‘s institutional file was provided to the Milwaukee Journal, and the custodian told WTMJ that the station “was entitled to copies of that file.” Id. at 456. However, the custodian stated, “‘As noted above, you cannot review any of Mr. Dahmer‘s file from March, 1994, to [the present] date until the investigation is completed.‘” Id.
¶ 54. WTMJ filed a mandamus action to obtain the records it requested. Id. However, WTMJ‘s entitlement to the records was never litigated because “the State soon agreed to provide the requested records, with two insignificant exceptions[,] which WTMJ [did] not contest.” Id. WTMJ requested its attorneys’ fees, because WTMJ argued that it had prevailed in the mandamus action, but the DOC disagreed “because it believed that it had in good faith released the records of its own volition.” Id. In upholding the awarding of attorneys’ fees, the court of appeals held that, contrary to the DOC‘s assertion, the DOC‘s original response that it would release the records after the criminal investigation was completed was a denial. Id. at 457. The court of appeals stated, “The words ‘will not be
¶ 55. We are satisfied that, under the circumstances here, there were not any denials by the relevant authorities, the municipalities, of WIREdata‘s requests. This case is distinguishable because, in the present case, unlike the custodian in WTMJ, the municipalities were diligently working toward ascertaining the technical and legal requirements of producing the records. WTMJ, Inc., 204 Wis. 2d at 457. Furthermore, the municipalities in the present case did not deny WIREdata access to the requested records “‘at this time‘” and also did not tell WIREdata that “‘you cannot review‘” the requested records. Id. The municipalities in the present case also did not state that the requested records would only be released after the completion of an investigation without a certain termination date. Id. That was a response that the court of appeals in WTMJ found persuasive in calling the DOC‘s actions in that case a denial. Id. Furthermore, the municipalities here
¶ 56. We are satisfied that, in cases such as these where the requests are complex, municipalities should be afforded reasonable latitude in the time frame for their responses. In its amicus brief, the Wisconsin Department of Justice (DOJ) appropriately expressed a concern that the court of appeals’ opinion could be construed as allowing a mandamus action, even where municipalities were acting diligently in attempting to respond in a timely manner to requests under the open records law. As the DOJ stated, “An authority should not be subjected to the burden and expense of a premature public records lawsuit while it is attempting in good faith to respond, or to determine how to respond, to a public records request.” We further concur with the DOJ‘s opinion that what constitutes a reasonable time for a response by an authority “depends on the nature of the request, the staff and other resources available to the authority to process the request, the extent of the request, and other related considerations.”
¶ 57. We further agree with the petitioners and the cross-petitioners that the municipalities acted promptly given the circumstances of this case. The record reflects that questions on the “enhanced” format that WIREdata desired the data to be produced in were still going back and forth in May of 2001, which was several weeks after WIREdata made its initial request. This shows that the municipalities were still attempting in good faith to comply with the difficult logistical and legal aspects of WIREdata‘s complex and large “enhanced” requests at that time.
¶ 58. We are satisfied that the municipalities, as the authorities under the open records law, acted reasonably in the present case. The open records law, specifically
¶ 59. In summary, based on the facts of the present case, we hold that WIREdata did not properly commence the mandamus actions against the municipalities under the open records law, pursuant to
IV
¶ 60. The second issue on review is whether WIREdata‘s initial written requests were insufficient as a matter of law as to time and subject matter.
¶ 61. On review, the petitioners and the cross-petitioners claim that WIREdata‘s initial written requests were insufficient as a matter of law, because WIREdata did not properly define the time and subject matter limitations on its requests. The petitioners and the cross-petitioners argue that, under
¶ 62. On review, WIREdata argues that the municipalities did not assert, as a reason for denying the company‘s requests, that WIREdata‘s requests were too broad. As a result, WIREdata argues that the petitioners and the cross-petitioners waived this argument because the alleged denials were based on copyright issues, not on claims that the requests were overbroad. Furthermore, WIREdata argues that its requests must have been understood because Pelkey was able to set up a pricing structure for the provision of the “enhanced”
¶ 63. For the reasons discussed in detail herein, we conclude that WIREdata‘s initial written requests were not insufficient as a matter of law in regard to subject matter and length of time.
¶ 64.
¶ 65. In Schopper, the court of appeals affirmed the circuit court‘s order that dismissed the complaint of Allan Schopper (Schopper). Schopper v. Gehring, 210 Wis. 2d 208, 210, 565 N.W.2d 187 (Ct. App. 1997). Schopper had appealed the denial of his request, which had been made under the open records law, “to obtain a three-hour interval of 911 calls recorded by the Outagamie County Sheriff‘s Department on November 29, 1995.” Id. The court of appeals agreed with the circuit court‘s determination that Schopper‘s request was impermissibly broad because his “request lacked a reasonable limitation as to the subject and length of time for the records requested.” Id.
¶ 66. Schopper had been arrested for a traffic violation on the night for which he requested the 911 calls. Id. The sheriff responded to Schopper‘s request by
¶ 67. The court of appeals stated, “While this state favors the opening of public records to public scrutiny, we may not in furtherance of this policy create a system that would so burden the records custodian that the normal functioning of the office would be severely impaired.” Id. at 213. That court was satisfied that “Schopper‘s request was far in excess of that which was necessary for his announced purpose.” Id. The court of appeals held that, because Schopper “could reasonably have limited his request but failed to do so, and because the request placed an unreasonable burden upon the custodian in preparation of the documents necessary to fulfill the request...,” the circuit court did not err in finding Schopper‘s “request to be so over broad as to be inadequate under the open records law.” Id. Accordingly, the court of appeals concluded that the circuit court had “properly ordered the dismissal of Schopper‘s open record[s] complaint.” Id.
¶ 69. In summary, we conclude that WIREdata‘s initial written requests were not insufficient as a matter of law in regard to time and subject matter.
V
¶ 70. The third issue before us is whether a municipality‘s independent contractor assessor is an authority under the open records law, so that such an assessor is a proper recipient of an open records request.
¶ 71. On review, the municipalities argue that the court of appeals erred when it held that the independent contractor assessors were not authorities under the open records law. The municipalities maintain that an “authority” under the open records law includes
independent contractors who fill statutory appointments to local public offices. The municipalities then argue that the open records statutes apply to such authorities. In contrast, the independent contractor assessors argue that the definition of public office that is set forth in
¶ 72. On review, WIREdata argues that such assessors should be deemed to be proper recipients of open records requests because to hold otherwise would slow down the process of satisfying open records requests. Furthermore, WIREdata argues that Pelkey was acting as an agent for the municipalities.
¶ 73. For the reasons discussed in detail below, we are satisfied that a municipality‘s independent contractor assessor is not an authority under the open records law, so that such an assessor is not a proper recipient of an open records request.
¶ 74.
¶ 75.
“Local public office” means any of the following offices, except an office specified in
sub. (13) :15(a) An elective office of a local governmental unit.
(b) A county administrator or administrative coordinator or a city or village manager.
(c) An appointive office or position of a local governmental unit in which an individual serves for a specified term, except a position limited to the exercise of ministerial action or a position filled by an independent contractor.
....
(d) An appointive office or position of a local government which is filled by the governing body of the local government or the executive or administrative head of the local government and in which the incumbent serves at the pleasure of the appointing authority, except a clerical position, a position limited to the exercise of ministerial action or a position filled by an independent contractor.
(Emphasis added.) We are satisfied that this statute clearly envisions a public or governmental entity, not an independent contractor hired by the public or governmental entity, as being the “authority” for purposes of the open records law. Indeed, as noted,
¶ 76. The definition of local public office that is set forth in
¶ 78. In summary, we are satisfied that a municipality‘s independent contractor assessor is not an authority under the open records law, so that such an assessor is not a proper recipient of an open records request.
VI
¶ 79. The fourth issue on review is whether a municipality may avoid liability under the open records law by contracting with an independent contractor assessor for the collection, maintenance, and custody of its property assessment records, and by then directing any requester of those records to such an assessor.
¶ 80. On review, the municipalities argue that independent contractor assessors are authorities who can be held liable under the open records law in lieu of the municipalities. The municipalities further claim that the contractor exception in
¶ 81. On this issue, WIREdata argues that the independent contractor assessors are not authorities under the open records law. WIREdata proffers that the municipalities are the only authorities in the present cases. WIREdata argues that
¶ 82. For the reasons discussed in detail herein, we hold that the municipalities here may not avoid liability under the open records law by contracting with independent contractor assessors for the collection, maintenance, and custody of property assessment records, and by then directing any requester of those records to the independent contractor assessors. As we noted previously, the municipalities here are the authorities for purposes of the open records law.
¶ 83. As
¶ 84.
¶ 85. Our holding here also comports with prior Wisconsin case law. In one relevant case, the court of appeals held that two newspapers could have access to a memorandum of understanding that ended a lawsuit between a school district and its former superintendent even though the agreement resided in the private law firm files of the district‘s non-employee attorney who had prepared the memorandum. Journal/Sentinel, Inc. v. Shorewood Sch. Bd., 186 Wis. 2d 443, 446, 521 N.W.2d 165 (Ct. App. 1994). The court of appeals held that the law firm was not an authority under the open records law. Id. at 452. However, the court of appeals held that the school board was an authority, and also held that the memorandum was a record that was produced under a contract entered into by the authority, which made the memorandum subject to disclosure. Id. at 452-53.
¶ 86. Additional Wisconsin case law supports our decision on this issue. In Blum, the court of appeals
¶ 87. We disagree with the municipalities’ contention that Machotka v. Village of West Salem, 2000 WI App 43, 233 Wis. 2d 106, 607 N.W.2d 319, and Building and Construction Trades Council of South Central Wisconsin v. Waunakee Community School District, 221 Wis. 2d 575, 585, 585 N.W.2d 726 (Ct. App. 1998), control to absolve the municipalities of their responsibility for any violations of the open records law. In both of the cited cases, the requesters were seeking records that fell outside of the parameters of the contractual obligations between the authorities and their independent contractors. See Machotka, 233 Wis. 2d 106, ¶ 9; Bldg. & Constr. Trades Council of S. Cent. Wis., 221 Wis. 2d at 580-81. In contrast to those two cases, here, the municipalities had contracted with the independent contractor assessors to collect and maintain the records that WIREdata was seeking.
¶ 88. While the municipalities may not avoid liability in the present cases for any violations of the open records law just because they employed independent contractor assessors, as previously noted, we are satisfied that the municipalities acted reasonably and promptly, given the circumstances. As a result, the municipalities are not liable in the present cases.
¶ 89. In summary, we hold that a municipality may not avoid liability under the open records law by contracting with an independent contractor assessor for the collection, maintenance, and custody of its property assessment records, and by then directing any requester of those records to such an assessor.
VII
¶ 90. The fifth issue before us is whether the court of appeals was mistaken in concluding that the petitioners and the cross-petitioners had not fulfilled WIREdata‘s initial open records requests, once they produced PDFs with the requested information and gave those files to WIREdata.
¶ 91. The petitioners and the cross-petitioners claim that, by providing WIREdata with the PDFs, they satisfied the company‘s open records requests because the company requested an electronic, digital format of the data. Furthermore, the petitioners and the cross-petitioners maintain that providing the requested information to WIREdata in any format, including the PDF format, was more than the open records law required because the provision of the relevant data required the creation of a new record, which is explicitly exempted under
¶ 92. WIREdata argues that the PDFs were not sufficient responses to even its “initial” requests for the records in an electronic, digital format. WIREdata further contends that the PDFs were not responsive to
¶ 93. For the reasons discussed in detail below, we are satisfied that the court of appeals was mistaken in concluding that the petitioners and the cross-petitioners had not fulfilled WIREdata‘s initial open records requests once they produced PDFs with the requested information and gave those files to WIREdata. In addition, the records requested were offered to WIREdata, by all three municipalities, in written form shortly after its requests were made, demonstrating good faith efforts to satisfy such requests quickly. The PDF files satisfied the open records requests of WIREdata, as its initial requests were worded. Our holdings in the present case are based on WIREdata‘s initial requests because the enhanced requests were not properly submitted to the relevant authorities. Accordingly, we need not address whether the municipalities’ responses satisfied WIREdata‘s purported “enhanced requests” because WIREdata‘s communications with Pelkey and with the independent contractor assessors did not constitute appropriate enhanced requests to authorities.
¶ 94. WIREdata‘s attorney admitted at oral argument before this court that the “enhanced” requests had not been submitted to the municipalities.17 The “en-
¶ 95.
¶ 96. There is no dispute that WIREdata‘s requests were for records within the meaning of the statute. The question is whether the PDFs supplied by Grota to WIREdata fulfilled WIREdata‘s initial requests to the municipalities, which were for “electronic/digital” copies. PDF files are “electronic/digital” files, as WIREdata conceded at oral argument. Thus, despite the fact that the PDF files did not have all of the characteristics that
¶ 97. We disagree with the court of appeals’ statement that requesters must be given access to an authority‘s electronic databases to examine them, extract information from them, or copy them. See WIREdata, Inc., 298 Wis. 2d 743, ¶¶ 1, 3, 63, 64, 65, 70. We share the DOJ‘s concern, as expressed in its amicus brief, that allowing requesters such direct access to the electronic databases of an authority would pose substantial risks. For example, confidential data that is not subject to disclosure under the open records law might be viewed or copied. Also, the authority‘s database might be damaged, either inadvertently or intentionally. We are satisfied that it is sufficient for the purposes of the open records law for an authority, as here, to provide a copy of the relevant data in an appropriate format.
¶ 98. In summary, we are satisfied that the court of appeals was mistaken in concluding that the petitioners and the cross-petitioners had not fulfilled WIREdata‘s initial open records requests, once they produced PDFs with the requested information and gave those files to WIREdata. In addition, all three municipalities offered the requested records to WIREdata in written form shortly after its requests were
VIII
¶ 99. The sixth issue before us on review is whether the fees charged to WIREdata were fees that complied with the open records law.
¶ 100. On review, Grota argues that the figure he quoted to WIREdata of $3,100 was the actual amount or fee that it would have cost to provide the requested “enhanced” data. Grota explains that the $3,100 figure was based on a trial run attempting to provide the requested information in a text format, which WIREdata demanded in its “enhanced” requests. Grota argues that, because the $3,100 price accompanied an agreement to provide the requested “enhanced” data, it was an actual estimated cost, which comports with the requirements of
¶ 101. On review, WIREdata claims that Pelkey admitted that the database could be copied for substantially less than the $6,600 he requested. WIREdata alleges that Grota was attempting to charge a fee that would result in a profit. As a result, WIREdata argues that the fees that Grota attempted to charge the company exceeded the actual, necessary and direct costs allowed under
¶ 103.
¶ 104. As this court has noted, an authority under the open records law “is not required, by itself, to bear the costs of producing documents in response to [an open records law] request.” Osborn, 254 Wis. 2d 266, ¶ 46. As we stated, in that case, under
¶ 105. The record reflects that, in early 2004, Assessment Technologies, through Grota Appraisals, sent a copy in PDF format of Port Washington‘s assessment records “free of charge” to WIREdata. The records were on a compact disc, and WIREdata admitted that the records were a “digital/electronic version” of the requested data for Port Washington. The record also reflects that, in early 2004, Grota Appraisals sent a copy in PDF format of Sussex‘s assessment records “free of charge” to WIREdata. The records were on a compact
¶ 106. It is important to note that the record before us reflects that, at Grota‘s deposition, WIREdata‘s attorney conceded that WIREdata would have taken the requested data “in any format, in any digital mode.” Additionally, WIREdata‘s Chief Technology Officer, Tom Curtis, agreed during his deposition that, unlike the “enhanced” requests, WIREdata‘s “initial” requests did not “say anything about comma delimited ASCII files[.]”
¶ 107. Because we do not have a sufficient record before us to determine what an appropriate fee would have been for the provision of “enhanced” data for all three municipalities, we will not address that issue further, except to note that nothing in this opinion should be viewed as changing or modifying our prior case law that an authority may charge fees only as provided under
¶ 108. In summary, we hold that, because no fees were actually charged for the information the municipalities provided to WIREdata in the PDF format, the municipalities did not violate the open records law.
IX
¶ 109. We hold as follows on the issues: based on the facts of the present case, WIREdata did not properly commence the mandamus actions against the municipalities under the open records law, pursuant to
¶ 110. We reverse in part and affirm in part the decision of the court of appeals. WIREdata, Inc., 298 Wis. 2d 743, ¶¶ 2, 3, 67-70. In order to assist the reader in understanding our determinations, in relation to that decision, we disagree with the court of appeals’ specific holdings as follows: that the three municipalities denied the open records requests of WIREdata and, thus, violated the open records law; that the PDFs were insufficient to comply with such open records requests; that the open records law requires access to the computerized database19; that the “enhanced” demands did not require the creation of new records; and that WIREdata is entitled to fees and costs from each of the municipalities. However, we agree with the court of appeals’ specific holdings as follows: that the municipalities are the responsible authorities under the open records law; that such responsibility cannot be shifted to independent contractor assessors; and that the initial written requests of WIREdata were valid and, thus, were not insufficient as to subject matter and length of time.
¶ 111. LOUIS B. BUTLER, Jr., J., did not participate.
¶ 112. SHIRLEY S. ABRAHAMSON, C.J. (concurring). I join the majority opinion except Part III in which the majority opinion determines that the municipalities did not deny WIREdata‘s open records requests. Majority op. ¶ 49.1
¶ 113. All three municipalities referred WIREdata‘s open records request to an independent contractor assessor. Sussex and Thiensville each directed WIREdata‘s request to their independent contractor assessor, Grota Appraisals.2 Port Washington asked WIREdata to direct its request to its independent contractor assessor, Matthies Assessments.3
¶ 114. Each municipality‘s independent contractor assessor denied WIREdata‘s request for the records after the receiving the request on referral from the municipality. Sussex‘s assessor, Grota Appraisals, forwarded WIREdata‘s request to yet another independent contractor, Andrew Pelkey, who refused to comply with
¶ 115. Although I agree as a general matter with the majority opinion that “a communication from an independent contractor assessor should not be construed as a denial of an open records request,”7 I do not agree that the same is true when an open records request is directed to a proper governmental authority under the open records law and the authority chooses to refer the request to an independent contractor assessor. The municipalities in the present case referred WIREdata‘s requests to their independent contractor assessors and thus must be held responsible for their assessors’ responses to WIREdata‘s requests.
¶ 116. For the reasons set forth, I write separately on the issue of the relationship of the municipalities
Notes
Assessment Techs. of WI, LLC v. WIREdata, Inc., 350 F.3d 640, 647-48 (7th Cir. 2003). Majority op., ¶ 77.To summarize, there are at least four possible methods by which WIRE data [sic] can obtain the data it is seeking without infringing AT‘s copyright; which one is selected is for the municipality to decide in light of applicable trade-secret, open-records, and contracts laws. The methods are: (1) the municipalities use Market Drive to extract the data and place it in an electronic file; (2) they use Microsoft Access to create an electronic file of the data; (3) they allow programmers furnished by WIREdata to use their computers to extract the data from their database — this is really just an alternative to WIREdata‘s paying the municipalities’ costs of extraction, which the open-records law requires; (4) they copy the database file and give it to WIREdata to extract the data from.
