MEMORANDUM AND ORDER
Plaintiff brings claims of employment discrimination and retaliation under the
Discovery in this case is now closed, and defendant Verizon Services Corp. (“Verizon”) moves for summary judgment. For the reasons explained below, the defendant’s motion for summary judgment is denied.
BACKGROUND
Plaintiff Robin Winston, who is African American and female, was formerly employed by Verizon as a strategic account manager. (56.1 ¶ 1.) She was the only African American who worked in her department as a strategic account manager, and she began employment at the company in 1982, shortly after she graduated from college. (56.1 ¶ 27; 56.1 Resp. ¶¶ 28-29.) In subsequent years, the plaintiff held numerous positions within the company and was promoted several times. (56.1 Resp. ¶ 30.) She received multiple positive employment reviews prior to 2003. (56.1 Resp. ¶ 31.)
In early 2003, Verizon faced increased competition within the telecommunications industry, resulting in “an extreme amount of pressure” to increase sales and revenue. (56.1 ¶ 4.) As a result, Verizon reorganized its Strategic Account Branch, and assigned strategic account managers such as the plaintiff to Verizon’s most significant customers. (56.1 ¶ 5.) As part of the reorganization, Kevin Organ, a nonparty to this action, was named plaintiffs supervisor, and plaintiff was given principal responsibility over Verizon’s account with Credit Suisse/First Boston (“Credit Suisse”). (56.1 ¶ 5.) Plaintiff was assigned an annual quota of $6 million in sales to Credit Suisse. (56.1 ¶ 8.) According to Verizon, Organ and his supervisors soon began to doubt plaintiffs client skills, confidence and performance. (56.1 ¶¶ 6-7.) Ultimately; the plaintiff satisfied only 42 percent of her $6 million sales quota. (56.1 ¶¶ 7-8; 56.1 Resp. ¶¶ 7-8, 37.)
Organ gave the plaintiff a poor performance review in September 2003, and issued a written critique informing her of areas where her performance needed improvement. (56.1 ¶ 11; 56.1 Resp. ¶ 11.) In December 2003, the plaintiff reported to the company’s employee assistance program that she believed Organ was discriminating against her. (Winston Interrog. Resp. 15; Winston Dep. 22-23, 158, 165.) Organ gave the plaintiff another critical review on January 8, 2004, at which point plaintiff was told that she would be reviewed under a Verizon Sales Performance Improvement Plan Action Agreement (the “PIP”). (56.1 ¶¶ 11, 13; Aron Dec. Ex. D.) The PIP noted that if the plaintiff failed to progress under its terms, the plaintiff could be subject to termination. (Aron Dec. Ex. D.)
In the January 8 review session, Organ criticized plaintiffs handling of a meeting with Credit Suisse and questioned whether she was capable of fulfilling her job responsibilities; the plaintiff acknowledges that these criticisms were made, (56.1 ¶¶ 13; 56.1 Resp. ¶¶ 13.) During a dispute between Organ and the plaintiff that Verizon describes as a “shouting match,” Organ uttered the phrase, ‘You people can’t do anything right.” (56.1 ¶¶ 14-15; 56.1 Resp. ¶¶ 14-15.) According to the plaintiff, Organ also made other utterances at
In January 2004, the plaintiff complained to human resources officials that Organ was planning to fire her, and had placed her under PIP supervision as a pretext for termination. (56.1 ¶ 24.) According to the plaintiff, shortly after she returned from a session with human resources to discuss . her concerns, Organ informed her that he knew she had just reported him to human resources and said that he planned to fail her under the PIP. (56.1 Resp. ¶ 62; Winston Dep. at 180, 182.) For the purposes of this motion, Verizon does not deny that the remark was made. (56.1 Reply ¶ 61.) In succeeding months, the plaintiff also contacted an employee ethics hotline at Verizon to complain about Organ’s conduct. (56.1 ¶ 26) In an employee review dated April 28, 2004, Organ rated plaintiffs performance as “unacceptable,” and Organ informed the plaintiff that she would be removed from the Credit Suisse account. (56.1 ¶ 18.) The plaintiff was then informed that she could find an alternative post within Verizon or else face termination. (56.1 ¶ 19.) The plaintiff remained a Verizon employee until June 14, 2004, when she was terminated. (56.1 ¶¶ 2,19.)
SUMMARY JUDGMENT STANDARD
Summary judgment “should be rendered if the pleadings, the discovery and disclosure materials on file, and any affidavits show that there is no genuine issue as to any material fact and that the movant is entitled to judgment as a matter of law.” Rule 56(c), Fed.R.Civ.P. It is the initial burden of a movant on a summary judgment motion to come forward with evidence on each material element of his claim or defense, demonstrating that he or she is entitled to relief. A fact is material if it “might affect the outcome of the suit under the governing law ....”
Anderson v. Liberty Lobby, Inc.,
When the moving party has met this initial burden and has asserted facts to demonstrate that the non-moving party’s claim cannot be sustained, the opposing party must “set out specific facts showing a genuine issue for trial,” and cannot rest “merely on allegations or denials” of the facts asserted by the movant. Rule 56(e)(2), Fed. R. Civ. P, In raising a triable issue of fact, the non-movant carries only “a limited burden of production,” but nevertheless “must ‘demonstrate more than some metaphysical doubt as to the material facts,’ and come forward with ‘specific facts showing that there is a genuine issue for trial.’ ”
Powell v. Nat’l Bd. of Med. Exam’rs,
An issue of fact is genuine “if the evidence is such that a reasonable jury could return a verdict for the nonmoving party.”
Anderson,
DISCUSSION
I. The NYCHRL Antidiscrimination Standard.
The NYSHRL has long been interpreted to require the same proofs and burdens as a federal claim under Title VII of the Civil Rights Act of 1964, 42 U.S.C. § 2000e
et seq. See, e.g., Schiano v. Quality Payroll Systems, Inc.,
It is the sense of the Council that New York City’s Human Rights Law has been construed too narrowly to ensure protection of the civil rights of all persons covered by the law. In particular, through passage of this local law, the Council seeks to underscore that the provisions of New York City’s Human Rights Law are to be construed independently from similar or identical provisions of New York state or federal statutes. Interpretations of New York state or federal statutes with similar wording may be used to aid in interpretation of the New York City Human Rights Law, viewing similarly worded provisions of federal and state civil rights laws as a floor below which the City’s Human Rights law cannot fall, rather than a ceiling above which the local law cannot rise.
Id. § 1. The Act also added the following language concerning its construction:
Construction. The provisions of this [chapter] title shall be construed liberally for the accomplishment of the uniquely broad and remedial purposes thereof, regardless of whether federal or New York State civil and human rights laws, including those laws with provisions comparably-worded to provisions of this title have been so construed.
Id. § 7.
Evaluating a claim brought under the NYCHRL in light of this language, the First Department recently held that the Title VII framework merely “provide[s] guidance as to the uniquely broad and remedial provisions of the local law.”
Williams v. New York City Housing Authority,
The NYCHRL applies to claims of both retaliation and discrimination. According to the First Department, the NYCHRL bars “any manner” of retaliation, and “need not result in an ultimate action with respect to employment ... or in a materially adverse change in the terms and conditions of employment .... ”
Williams,
Subsequent to
Williams,
there has been little additional guidance as to the NYCHRL’s application, either in the courts of New York State or at the federal level.
See Dixon v. City of New York,
As a federal court sitting in diversity, I am bound to apply the law of New York.
Erie R. Co. v. Tompkins,
II. Plaintiff Has Made Out a Prima Facie Case of Race and Gender Discrimination.
Verizon argues that the plaintiff has failed to establish a prima facie case of employment discrimination, as required by the NYSHRL and the first prong of
McDonnell Douglas.
Under
McDonnell Douglas,
the plaintiff first has the burden of proving by a preponderance of the evidence a prima facie case of discrimination; if the plaintiff establishes a prima facie case, the burden shifts to the defendant to articulate a legitimate, nondiscriminatory basis for its actions; finally, the plaintiff must then prove by a preponderance of the evidence that the reasons proffered by the defendant were merely pretextual.
Texas Dep’t of Community Affairs v. Burdine,
To establish a prima facie case, a plaintiff must show (1) membership in a protected class, (2) qualification for the position, and (3) an adverse employment action arising under circumstances that (4) raise an inference of discrimination.
Sassaman v. Gamache,
Based on the record before me, I conclude that the plaintiff has satisfied her minimal burden. There is no dispute that, as an African American and a woman, the plaintiff is a member of a protected class, or that plaintiffs termination amounted to an adverse employment action. Verizon’s principal argument is that, under the second prong, the plaintiff cannot establish that she was qualified for her position as strategic account manager, and that therefore no reasonable jury could draw an inference of discrimination. To show qualification for a job, a plaintiff must only offer evidence that he or she has the ‘ “basic skills necessary for performance of [the] job.’”
Slattery v. Swiss Reinsurance America Corp.,
While there is evidence discussed above that gives rise to an inference of race discrimination, the evidence that would give-rise to an inference of gender discrimination is less apparent. However, as to the existence of a prima facie case, no independent challenge is raised by the defendant as to the evidence, or lack thereof, supporting an inference of discrimination. Rather, Verizon argues that because the plaintiff was unqualified for her position, there can be no race- or gender-based motivation behind her termination. (Def. Mem. at 15.)
The record is sufficient to satisfy the “minimal,” or “de minimis,” burden required of a plaintiff to make out a prima facie case of discrimination,
Sassaman,
Plaintiff has come forward with sufficient evidence to establish a prima facie case of discrimination under the NYSHRL.
III. Plaintiff Has Made Out a Prima Face Case of Retaliation.
The plaintiff contends that she was a victim of retaliation in violation of the NYSHRL and NYCHRL, and asserts that the retaliatory conduct arose out of her complaints concerning Organ’s allegedly discriminatory treatment. “ ‘[T]o establish a prima facie case of retaliation, an employee must show [1] participation in a protected activity known to the defendant; [2] an employment action disadvantaging the plaintiff; and [3] a causal connection between the protected activity and the adverse employment action.’”
Richardson v. Commission on Human Rights & Opportunities,
Beginning in December 2003, the plaintiff orally complained about conduct by Organ that she considered discriminatory, first to Harry Migenes, a representative of Verizon’s Employee Assistance Program. (56.1 Resp. ¶ 61; Winston Dep. 22-23, 158,
Verizon argues that plaintiffs negative reviews and termination were the products of inadequate sales volume and client skills. Verizon cites to evidence concerning disappointing sales results, which the plaintiff maintains
was
explained by Credit Suisse’s own business problems, and therefore a mere pretext for her termination. However, there is the close temporal nexus between her complaint to Koseski and Organ’s statement immediately thereafter that he intended to ensure that she fail the PIP. There is sufficient evidence to raise a triable issue of fact as to a causal connection between the plaintiffs complaints and her subsequent termination.
See Quinn,
Verizon also cites deposition testimony from the plaintiff indicating that Organ’s retaliatory conduct included placing her on PIP and engaging various forms of conduct that could be characterized as abrasive. Verizon argues that such acts do not rise to the level of an adverse action taken in retaliation. While rudeness is not itself actionable under the NYSHRL or Title VII,
see Faison v. Leonard St., LLC,
Here, the plaintiff complained of discriminatory conduct to the company’s human resources office. Raising concerns of discrimination to a human resources department is quintessential protected activity.
See Gallagher v. Delaney,
Verizon’s motion for summary judgment is denied as to the retaliation claim.
IV. A Reasonable Juror Could Conclude that Verizon’s Explanations for Terminating the Plaintiff Are Pretextual.
A. Verizon Has Articulated a Legitimate, Non-Discriminatory Basis for Its Termination of the Plaintiff.
Lastly, Verizon argues that summary judgment should be granted in its favor because there is no issue of fact as to whether it had a legitimate, nondiscriminatory, non-retaliatory basis for its actions. As noted, under the NYSHRL and Title VII, if a plaintiff has successfully established a prima facie case of discrimination, the burden shifts to the defendant to articulate a legitimate, nondiscriminatory basis for its actions; the plaintiff then has the opportunity to prove by a preponderance of the evidence that the reasons proffered-by the defendants were pretextual.
Texas Dep’t of Community Affairs,
Verizon has come forth with evidence supporting its position that the plaintiff was terminated for legitimate, non-discriminatory reasons. Specifically, Verizon argues that plaintiffs poor work performance justified her termination. If supported, this would be an adequate ground to satisfy the second prong of the
McDonnell Douglas
inquiry.
See Chertkova v. Connecticut General Life Insurance Co.,
Verizon has set forth evidence that the plaintiff was assigned to the position of account manager as part of Verizon’s reorganization, which arose at a time of heightened competitive pressure for the Company. (56.1 ¶¶ 4, 5.) After she was assigned to manage Verizon’s account with Credit Suisse, she secured only 42 percent of her $6 million sales quota, (56.1 ¶ 8.) Simultaneously, Verizon fielded seven customer complaints about plaintiffs handling of the Credit Suisse account, including specific criticism from a Credit Suisse vice president made to Organ that plaintiff “added no value.” (56.1 ¶¶ 9-10.) While under PIP, Organ observed, among other things, that the plaintiff failed to “close the meeting [with Credit Suisse] properly” and did not solicit client feedback. (56.1 ¶¶ 12-13.) In the April 28, 2004 PIP update, Organ rated the plaintiffs client presentation skills “unacceptable” and concluded that her task execution “needed improvement.” (56.1 ¶ 18.) She received an overall rating of “unacceptable.” (56.1 ¶ 18.)
B. The Plaintiff Has Raised Triable Issues of Fact as to Whether the Basis for Her Termination was Pretextual.
Under the third prong of the McDonnell Douglas test, the plaintiff must come forward with evidence sufficient to raise a triable issue of fact as to whether the reasons articulated by the defendant are merely pretextual.
The plaintiff has cited to numerous statements — many of them undisputed by Verizon — that would permit a reasonable jury to find discriminatory motivation on Organ’s part. Such statements are particularly relevant in a case such as this, where the individual alleged to have made discriminatory statements was the principal decision-maker in the plaintiffs termination.
See Tomassi v. Insignia Financial Group, Inc.,
The statements cited by the plaintiff include the following: “You people cannot do anything right.” (56.1 Resp. ¶ 52; Winston Dep. 90); “Black people are not intelligent.” (56.1 Resp. ¶ 52; Winston Dep. 262); “You people can’t be trusted.” (56.1 Resp. ¶ 52; Winston Dep. 97-98); ‘You people don’t deserve [to be] managing strategic accounts. You should be managing small business accounts in Regional.” (56.1 Resp. ¶ 52; Winston Dep. 119); “You people are all the same, you are all thieves.” (56.1 Resp. ¶ 52; Winston Dep. 120); ‘You people are all thieves. You cannot be trusted.” (56.1 Resp. ¶ 56; Winston Dep. 122); and, “There is one thing that I cannot tolerate and that is ignorant black people who think that they belong in a high salary position.” (56.1 Resp. ¶ 53; Winston Interrog. Resp. 18.) According to the plaintiff, Organ uttered other statements with allegedly discriminatory overtones, such as, ‘You sound like you just escaped from the South,” and, “Sound intelligent, like you know what you are talking about and leave the accent outside.” (56.1 Resp. ¶ 54; Winston Interrog Resp. 17.) 4
In its Reply Statement proffered under Local Rule 56.1, Verizon has admitted for the purposes of this motion the truth of plaintiffs deposition testimony, including the statements cited in plaintiffs Rule 56.1 Response. (56.1 Reply ¶ 51.) The statements attributed to Organ, which are undisputed at this stage, raise triable issues of fact as to Organ’s motivations in both his review of the plaintiff and her performance goals. As Verizon points out, use of the phrase “you people” is ambiguous and not necessarily evidence of discrimination.
See, e.g., Big Apple Tire, Inc. v. Telesector Resources Group, Inc.,
The plaintiff has set forth non-concluso-ry assertions that raise triable issues of fact concerning whether Organ’s assessment of her performance under the PIP, and the reasons for her eventual termination, were pretext. Because the plaintiff has come forth with evidence raising a triable issue of fact as to whether her termination was pretextual, Verizon’s summary judgment motion is denied.
CONCLUSION
The defendant’s motion for summary judgment is denied.
SO ORDERED.
Notes
. The Restoration Act's full text is published at http://www.nyc.gov/html/cchr/html/ ammend04.html.
. The plaintiff has pointed out Williams's holding and the NYCHRL's divergence from the NYSHRL and Title VII, but has not proposed a framework as to how the NYCHRL should be applied to this case. Plaintiff merely notes that it is “highly doubtful” that a court should use the framework of
McDonnell Douglas Corp. v. Green,
. Other cases relied upon by Verizon are similarly irrelevant to the issues raised in Verizon's motion.
See Siddiqi v. New York City Health & Hospitals Corp., 572
F.Supp.2d 353, 371-72 (S.D.N.Y.2008) (dismissing plaintiff’s retaliation claim because plaintiff failed to make a prima facie case that he was qualified for promotion);
Garone v. United Parcel Service,
. Verizon vigorously challenges the admissibility of what it characterizes as a "sham affidavit” submitted by the plaintiff. It asserts that the quotations plaintiff attributes to Organ in her interrogatory responses were not mentioned in her deposition, and were incorporated in the interrogatory responses through belated amendments. For the purposes of this motion, I make note of the assertions contained in the interrogatory responses, but limit the analysis to plaintiff’s uncontested deposition testimony.
