WILLIAM L. LUCAS, Plaintiff-Appellant, versus W. W. GRAINGER, INC., Defendant-Appellee.
No. 00-14323
United States Court of Appeals, Eleventh Circuit
July 17, 2001
D.C. Docket No. 97-03837-CV-CAP-1
Before CARNES, COX and NOONAN*, Circuit Judges. CARNES, Circuit Judge:
Appeal from the United States District Court for the Northern District of Georgia
(July 17, 2001)
Before CARNES, COX and NOONAN*, Circuit Judges.
CARNES, Circuit Judge:
William Lucas appeals the district court‘s grant of summary judgment in favor of W.W. Grainger, Inc. on his claims under the Americans with Disabilities Act. He contends the district court erred in concluding that he was not disabled within the meaning of the statute. He also contends the district court erred in concluding Grainger did not unlawfully retaliate against him for engaging in statutorily protected expression. On our way to affirming the district court‘s judgment, we address a number of issues about what constitutes reasonable accommodation and a few relating to retaliation.
BACKGROUND
Grainger is an industrial commercial supply company that distributes maintenance, repair, and operating products from warehouses that it operates
Though Lucas was hired as a Material Handler, he began training for the position of Will-Call Service Representative soon after he was hired. Like Material Handler, the Will-Call job consists primarily of performing physical labor in Grainger‘s warehouse. However, unlike Material Handler, the Will-Call job also involves a significant amount of interaction with Grainger‘s customers, and it is considered a promotion from Material Handler. Grainger describes the job duties of a Will-Call Service Representative as follows:
When a customer places an order with a Customer Service Representative, a purchase order is delivered to the Will-Call Service Representative, who picks [up] and delivers the product from the warehouse ... to the customer upon the customer‘s arrival at the branch. Will-Call Service Representatives ... are also required to work in
the warehouse on a daily basis, which includes performing such functions as receiving freight, stocking products, pulling orders, loading outbound trailers, and performing maintenance activities in the warehouse. The essential functions ... include, among other things, bending, stooping, climbing, carrying, reaching, pushing, pulling, lifting up to seventy pounds on a regular basis, and operating power equipment. Lifting more than ten pounds is an essential function ....
Lucas trained for the Will-Call job for several months after he was hired, although his actual job title remained Material Handler. By April of 1994, though, Grainger needed someone to handle customer telephone calls at the Marietta Boulevard facility, and it decided to train Lucas for the job of Customer Service Representative instead. The Customer Service Representative position is essentially a desk job, and Lucas trained for it by performing duties such as taking orders from customers over the phone, and filling out paperwork. The job is considered
Lucas performed primarily Customer Service Representative duties for much of 1994. During that time, several customers complained about his phone demeanor. For example, one customer complained to Grainger that Lucas had spoken to him in a degrading fashion and that customer said he would not do business with Grainger as long as Lucas was answering the phone. Due to the complaints, Grainger decided Lucas was not cut out to be a Customer Service Representative, and moved him back to working in the warehouse, where he had less customer contact than he had during his training for the Customer Service Representative job.
On October 15, 1994, Grainger officially promoted Lucas to the position of Will-Call Service Representative, and he held that title during the remainder of his employment with Grainger.
In May of 1996 Lucas injured his back while unloading a trailer. After seeing a doctor about the injury, he told his boss, Paul Stewart, who worked as the Branch Manager at the Marietta Boulevard facility, that his doctor had placed him on complete bed rest. Lucas also told Stewart that he would be unable to return to work until June 3, 1996 and that, upon returning to work, he would have to abide by certain work restrictions, including lifting no more than ten pounds and refraining from repetitive bending or stooping for two weeks.
Stewart promptly placed Lucas on short-term medical leave, and informed him that when he returned to work Grainger would try to temporarily assign him to duties that did not interfere with his work restrictions. Stewart also told Lucas that he would eventually have to return to his Will-Call job, and reminded him that, due to previous customer complaints, Grainger would not assign him to a Customer Service Representative position on a regular basis.
On June 12, 1996, Lucas returned to work and presented a note from his doctor to Grainger. The note permitted Lucas to perform office work, i.e., work that did not entail manual labor, so long as he adhered to certain work restrictions. At the time, there were no openings at the Marietta Boulevard facility for office jobs, so Stewart temporarily displaced two employees from their jobs in order to allow Lucas to take over their office duties. The displaced employees performed the warehouse duties that Lucas would have performed as a Will-Call Service Representative, while Lucas performed office duties exclusively.
On June 20, 1996, Lucas informed Grainger that he had developed degenerative disk disease and lumbar disk syndrome in his back. The next day, while he was performing his temporary office duties, Lucas told a manager at Grainger that he could barely keep his eyes open and felt “knotted up inside.” Lucas left work early that day, and he did not return for several days.
When he returned to work on June 26, 1996, Lucas made a request to Stewart for an accommodation in the form of a permanent job that entailed “desk work.” This was the first time Lucas requested an accommodation for his back impairment from Grainger, although he subsequently made the same request on at least one other occasion. At that time there were no desk jobs available at the Marietta Boulevard facility, so Stewart inquired into job openings at Grainger‘s other Atlanta facilities. Eventually, Stewart was able to arrange three job interviews for Lucas. The three positions, which all existed outside of the Marietta Boulevard facility, were Quotations Specialist, Branch Support Specialist, and Support Specialist for Grainger‘s
Lucas interviewed for each of the three positions, but he was not selected to fill any of them. According to Grainger, Lucas either was not qualified or was not the most qualified person who applied for each one. The individuals who interviewed and evaluated Lucas for the positions did not consider his work restrictions in deciding not to select him.
Around July 8, 1996, Lucas notified Stewart that his doctor had yet to release him from his work restrictions, and that the doctor had recommended he permanently perform “light duty” work in order to avoid further injuring his back. Lucas also informed Stewart that he would never work in the warehouse again, even if he became physically able to do so, because he was afraid it might further injure his back. Stewart responded by reminding Lucas that his office assignment was temporary and that no permanent office jobs were available at the Marietta Boulevard facility.
Four days later Lucas informed Stewart that his back impairment had not improved and said that he could not and would not perform warehouse work. Grainger then placed Lucas on workers’ compensation leave effective July 15, 1996, and Lucas began receiving workers’ compensation benefits. On January 8, 1997, Lucas filed a discrimination charge with the Equal Employment Opportunity Commission.
Lucas remained on workers’ compensation leave for nearly one year. Then, in June of 1997, Grainger offered him a job as a Bins Sorter at its Zone Distribution Center (“Distribution Center“) in Atlanta. Grainger had created the Bins Sorter position by identifying certain duties from existing jobs at the Distribution Center, and combining those duties into a job that Grainger felt Lucas could perform given his work restrictions. The Bins Sorter job entailed sorting small bin items from a cart and placing them on racks, as well as using a scan gun to identify the items by bar code.
Lucas visited the Distribution Center in order to learn more about the Bins Sorter job first-hand. Thereafter, Grainger sent a typed form entitled “Job Description” to Lucas’ physician, Dr. Christopher Clare. The form briefly described what it called the “Essential Job Functions” of the Bins Sorter position, listed the job‘s physical requirements, and indicated that modifications to those requirements were possible.
Dr. Clare made some changes to the Essential Job Functions part of the Job Description form. First, where the form indicated that a Bins Sorter was “occasionally” required to squat or kneel, Dr. Clare entered “Not at all.” Second, where the form indicated that a Bins Sorter was “occasionally” required to lift or carry “up to 40-50 lbs.,” and was “frequently” required to lift or carry “up to 10-25 lbs.,” he again entered “Not at all.” Dr. Clare then checked a blank space marked “Approved” at the bottom of the form, signed the form, and returned it to Grainger in September of 1997.
The district court found that by making these changes to the Job Description form, Dr. Clare approved Lucas for the Bins Sorter position with minor modifications that were consistent with the job‘s essential functions. Lucas, on the other hand, claims Dr. Clare rejected the Bins Sorter job because its minimum requirements exceeded his work restrictions. He also claims that sometime after he visited the Distribution Center, Dr. Clare‘s office called and informed him that he had not
Grainger did not offer Dr. Clare‘s modified version of the Bins Sorter position to Lucas. In fact, after Lucas visited the Distribution Center, he and Grainger had no further contact regarding the Bins Sorter position or any other position. Lucas maintains that he would have accepted the modified Bins Sorter position if Grainger had offered it to him.
Lucas never returned to work with Grainger after he went on workers’ compensation leave; instead, in March of 1998 he began working for a different company as an admissions inspector.
On December 29, 1997, Lucas sued Grainger in the Northern District of Georgia, alleging that Grainger had violated the Americans with Disabilities Act (ADA),
Lucas sought back pay, declaratory relief, reinstatement, front pay in lieu of reinstatement, and compensatory and punitive damages.
Grainger responded by filing a motion for summary judgment, which the district court granted on July 14, 2000. The court concluded that Lucas was not “disabled” within the meaning of the ADA and, therefore, could not establish a prima facie case for discrimination or for harassment. As for Lucas’ claim of unlawful retaliation, the court determined that he had failed to establish a causal link between a statutorily protected expression and any of Grainger‘s alleged adverse employment actions. Accordingly, the district court dismissed all of Lucas’ claims and entered summary judgment in favor of Grainger.
DISCUSSION
We review the district court‘s grant of summary judgment de novo, and apply the same standards as that court. See Blake v. American Airlines, Inc., 245 F.3d 1213, 1215 (11th Cir. 2001).
A. LUCAS’ ADA DISCRIMINATION CLAIM
The ADA prohibits an employer from discriminating against “a qualified individual with a disability because of the disability of such individual in regard to job application procedures, the hiring, advancement, or discharge of employees, employee compensation, job training, and other terms, conditions, and privileges of employment.”
An employer unlawfully discriminates against a qualified individual with a disability when the employer fails to provide “reasonable accommodations” for the disability - unless doing so would impose undue hardship on the employer.
The ADA lists as examples of reasonable accommodations “job restructuring, part-time or modified work schedules, reassignment to a vacant position, acquisition or modification of equipment or devices, ... and other similar accommodations for individuals with disabilities.”
The district court determined that Lucas had not established a triable issue as to whether he was disabled, and granted summary judgment in favor of Grainger on his discrimination claim. We need not decide whether the district court properly resolved that issue if there is another basis for affirming its judgment, because we may affirm its judgment “on any ground that finds support in the record.” Jaffke v. Dunham, 352 U.S. 280, 281, 77 S.Ct. 307, 308 (1957); see Stewart, 117 F.3d at 1286. Assuming, without deciding, that Lucas’ back impairment rendered him disabled, the district court‘s grant of summary judgment is still due to be affirmed, because Lucas has failed to put forth evidence sufficient for a reasonable jury to find that Grainger discriminated against him because of his disability.
Lucas contends that Grainger discriminated against him by failing to reasonably accommodate his disability. According to Lucas, the ADA required Grainger to accommodate his disability by doing one of the following: (1) reassigning him to a Customer Service Representative position at the Marietta Boulevard facility; (2) giving him one of the three positions for which he interviewed; (3) reassigning him to the Distribution Representative position at the Distribution Center; or (4) restructuring the Bins Sorter position in accordance with Dr. Clare‘s changes on the Job Description form and offering him that position.2
1. The Customer Service Representative Position
Lucas contends that Grainger discriminated by not reassigning him to the Customer Service Representative position at the Marietta Boulevard facility. We find no merit to this argument, because even if we assume (as we probably should not) that Lucas was otherwise qualified to perform the duties of that position notwithstanding the prior customer complaints about his lack of interpersonal skills, there were no vacancies in that position, or in any other position involving desk work, at the Marietta Boulevard facility. Indeed, the lack of vacancies there is what prompted Stewart to set up interviews for Lucas at Grainger‘s other Atlanta facilities. Because there was no vacancy at the Marietta Boulevard facility for Customer Service Representative, reassigning Lucas to that position would have required Grainger to bump another employee from it, and that is not required by the ADA.3 See Willis, 108 F.3d at 284.
Even if there had been an opening for Customer Service Representative at the Marietta Boulevard facility, Grainger would not have been required under the ADA to reassign Lucas to that position. Customer Service Representative is a step up from Material Handler and from Will-Call Service Representative; it would have been a promotion for Lucas. The ADA does not mandate that employers promote disabled employees in order to accommodate them, see, e.g., Humiston-Keeling, 227 F.3d at 1029, so Grainger‘s failure to reassign Lucas to that job was not discrimination under the ADA.
2. The Three Positions for Which Lucas Interviewed
Lucas next contends that Grainger discriminated against him by not reassigning him to one of the three positions he interviewed for in June and July of 1996. He insists that there is a genuine issue of material fact as to whether he was qualified to do those jobs. Be that as it may, as we have already explained, the ADA does not require an employer to promote a disabled employee in order to accommodate him. The individuals who interviewed Lucas for the three jobs, as well as Stewart, all testified that the jobs would have been promotions from the Will-Call Service Representative position, and Lucas offered no evidence to the contrary. Therefore, Grainger did not discriminate against Lucas by failing to reassign him to one of the three positions for which he interviewed.4
3. The Distribution Representative Job
Lucas also contends that Grainger discriminated against him by not reassigning him to the Distribution Representative position at the Distribution Center.5 That position became vacant sometime in the summer of 1996, when the person who held it was promoted to Branch Support Specialist, which was one of the jobs Lucas had interviewed for but had not gotten. Gary Powers, who managed the Distribution Center, testified in his deposition that the Distribution Representative job involved “some office duties ... as well as ... performing some of the duties on the packing station line,” including “[p]reparing orders for shipment, [and] so forth.” According to Powers, the job required physical labor.
In order to have survived Grainger‘s motion for summary judgment on his discrimination claim, Lucas must have put forth evidence sufficient for a jury to find that he was “a qualified individual with a disability” - i.e., that he was “otherwise qualified” for the Distribution Representative job. See Stewart, 117 F.3d at 1285; Duckett v. Dunlop Tire Corp., 120 F.3d 1222, 1225 (11th Cir. 1997). He was “otherwise qualified” for that job if he could perform its essential functions with or without reasonable accommodation. See
Essential functions are “the fundamental job duties of the employment position the [disabled employee] holds or desires.”
4. The Bins Sorter Position
Finally, Lucas contends that Grainger should have restructured the Bins Sorter position and offered it to him. He correctly points out that “job restructuring” is an accommodation the ADA may require the employer to make in some cases, see
An accommodation is “reasonable” and necessary under the ADA only if it
While it is true that the ADA may require an employer to restructure a particular job by altering or eliminating some of its marginal functions, employers are not required to transform the position into another one by eliminating functions that are essential to the nature of the job as it exists. See Earl, 207 F.3d at 1367; Holbrook v. City of Alpharetta, 112 F.3d 1522, 1528 (11th Cir. 1997); Wells v. Shalala, 228 F.3d 1137, 1145 (10th Cir. 2000); Donahue v. Consolidated Rail Corp., 224 F.3d 226, 232 (3d Cir. 2000); Lloyd v. Hardin County, 207 F.3d 1080, 1084 (8th Cir. 2000); Robertson v. Neuromedical Ctr., 161 F.3d 292, 295-96 (5th Cir. 1998); Gilbert v. Frank, 949 F.2d 637, 642 (2d Cir. 1991). The difference between the accommodation that is required and the transformation that is not is the difference between saddling a camel and removing its hump. Restructuring the Bins Sorter position by eliminating squatting, bending, lifting, or carrying bin items would have changed the nature of the beast, and that is not something the ADA requires.8
B. LUCAS’ ADA RETALIATION CLAIM
The district court also granted summary judgment in favor of Grainger on Lucas’ ADA retaliation claim. The ADA provides that “[n]o person shall discriminate against any individual because such individual has opposed any act or practice made unlawful by [the ADA] or because such individual made a charge ... under [the ADA].”
Lucas claims that he engaged in a statutorily protected expression on June 26, 1996, when he asked Stewart for an accommodation in the form of desk work and, again, on January 8, 1997, when he filed a charge with the EEOC. Moving straight to the second element of a prima facie case of retaliation, we conclude that Lucas has failed to produce sufficient evidence to permit a reasonable jury to find that Grainger took an adverse employment action against him.
Lucas maintains that Grainger took an adverse action against him when Stewart “actively solicited negative performance memoranda from several of ... Lucas’ co-workers.” In August of 1996, after Grainger had placed Lucas on workers’ compensation leave, Stewart and two other members of Grainger‘s management at the Marietta Boulevard facility submitted evaluations to Lucas’ employee file that were critical of his customer service skills.
An employment action is considered “adverse” only if it results in some tangible, negative effect on the plaintiff‘s employment. Here, the negative performance evaluations did not result in any effect on Lucas’ employment with Grainger. Grainger did not rely on the evaluations to make any employment decisions regarding Lucas. Indeed, Lucas concedes in his brief to us that “Stewart did not use [the evaluations]; he merely placed them in [my] file.” And Stewart testified in his deposition that he “simply wanted something in the file” to support his position that Lucas was not qualified to be a Customer Service Representative. Negative performance evaluations, standing alone, do not constitute adverse employment action sufficient to satisfy the second element of a prima facie case of retaliation under the ADA.9 See Silk v. City of Chicago, 194 F.3d 788, 802-03 (7th Cir. 1999) (concluding that the plaintiff‘s ADA retaliation claim fails because “he provided no evidence that any injury or adverse employment action resulted from the allegedly lower ratings [in his performance evaluations].“); Cossette v. Minn. Power & Light., 188 F.3d 964, 972 (8th Cir. 1999) (“[T]he negative evaluation does not by itself constitute an adverse employment action within the ADA‘s contemplation.“); see generally Davis v. Town of Lake Park, 245 F.3d 1232, 1241 (11th Cir. 2001) (“[C]ourts are wisely reluctant to treat job performance memoranda as actionable under Title VII where they do not trigger any more tangible form of adverse action such as a loss in benefits, ineligibility for promotional opportunities, or more formal discipline.“).
Lucas also contends that Grainger took adverse action against him by failing to reasonably accommodate him, by refusing to maintain him on light duty work, and by failing to engage him in an interactive process. But this contention merely reclothes Lucas’ ADA discrimination claim, which we have already rejected, and it fares no better in this garb. See Stewart, 117 F.3d at 1288 (“[T]he acts Stewart describes relate directly to her ‘reasonable accommodation’ discrimination claim, not her retaliation claim, and accordingly provide no basis for denying summary judgment on this issue.“).
AFFIRMED.
ED CARNES
CIRCUIT JUDGE
