OPINION
In this direct appeal, we must review the Chancery Court’s reversal of the Tennessee Board of Regents’ decision to terminate a tenured faculty member at Tennessee State University on the statutory ground of “capricious disregard of accepted standards of professional conduct.” 1 The Tennessee Board of Regents challenges the decision of the Chancery Court on several grounds, insisting primarily that the Chancellor failed to consider properly admitted evidence which established the charge by clear and convincing evidence. The Board of Regents also takes issue with the Chancellor’s finding that the professor was denied due process because he received insufficient notice of the allegations against him. After a thorough review of the record, we agree that the Chancellor committed error by disregarding the testimony of one witness and by finding that the professor received insufficient notice. However, despite these errors, we conclude that the evidence does not preponderate against the Chancellor’s findings and therefore affirm the judgment of the trial court.
FACTUAL AND PROCEDURAL BACKGROUND
The appellee, Dr. Alexander Wells, has been employed at Tennessee State University (“TSU”) since 1958, when he was hired as a lab assistant. He later became a professor in the biology department and finally obtained a tenured professorship in that department in 1985. Since becoming a tenured professor, Dr. Wells has conducted research and taught several biology, anatomy and physiology courses each semester.
In the fall of 1990, Trina Hayes Jordan, one of Dr. Wells’ former students, filed a complaint with the Affirmative Action Officer at TSU alleging that Dr. Wells had sexually harassed her. Specifically, Ms. Jordan asserted that on October 4, 1990, Dr. Wells engaged in sexual activity with her, against her will. In response to her complaint, and in accordance with the Tennessee Board of Regents’ policy, an evidentiary hearing was conducted on September 9, 10 and 11, 1991, before an Administrative Law Judge (“ALJ”). At the conclusion of the hearing the ALJ entered an order finding that Dr. Wells had violated TSU’s policy prohibiting sexual harassment. On August 19, 1992, James A. Hefner, president of TSU, entered an order upholding the findings of the ALJ.
Thereafter, the Tennessee Board of Regents (“TBR”) initiated charges to terminate Dr. Wells’ tenure. A TBR committee issued Dr. Wells a formal tenure termination notice and invited him to meet with the committee in an attempt to reach a mutually acceptable resolution of the case. Despite this invitation, Dr. Wells did not respond to the committee. Pursuant to TSU policy, a hearing was then conducted before a faculty committee on April 5 and 6, 1994, to determine if adequate grounds existed to terminate Dr. Wells’ employ *782 ment at TSU. For reasons not contained in the record, Dr. Wells did not testify at the tenure hearing. At the conclusion of proof the hearing committee found just cause to terminate Dr. Wells’ tenure based upon his “capricious disregard of accepted standards of professional conduct” pursuant to Tenn.Code Ann. § 49-8-302(5) (Repl. 1996). On September 1, 1994, Dr. Hefner affirmed the decision of the formal hearing committee. Dr. Wells then appealed the decision to the Chancellor of the TBR, Charles E. Smith, who sustained the findings of the hearing committee on March 15, 1995. Dr. Wells also sought permission from the TBR to appeal his termination. The TBR’s Committee on Personnel denied that request, and on June 16, 1995, the full Board affirmed the Committee’s denial.
On July 12,1995, pursuant to Tenn.Code Ann. § 49-8-304 (1996 Repl.), Dr. Wells filed a petition in the Davidson County Chancery Court for judicial review of the termination decision. A trial was conducted on April 8, 1998. 2 During this de novo hearing, the Chancellor considered the entire administrative record, as well as additional evidence submitted by Dr. Wells at the hearing, including the live testimony of several witnesses. Dr. Wells was one of the witnesses who testified before the Chancellor. The TBR presented no live testimony, but limited its proof to that contained in the administrative record. On August 17, 1998, the Chancellor entered an order reversing the TBR’s decision to terminate Dr. Wells’ tenure. The Chancellor concluded that the TBR’s finding of “capricious disregard of accepted standards of professional conduct” was not supported by clear and convincing evidence. The Chancellor specifically found Dr. Wells to be a credible witness and observed that his testimony was bolstered by that of other witnesses.
The TBR filed a notice of appeal in this Court on September 10, 1998, pursuant to Tenn.Code Ann. § 49-8-304(d) (1996 Repl). The TBR challenges the decision of the trial court on several grounds, including insufficient evidence to support the Chancellor’s findings and due process deficiencies stemming from lack of notice. Although we have determined that the trial court committed two legal errors, we are constrained to find that the evidence does not preponderate against the Chancellor’s findings and therefore affirm the judgment of the trial court.
REVIEW OF TENURE TERMINATION DECISIONS
The Tennessee Board of Regents’ termination of a tenured faculty member for one of the “adequate grounds” set forth at Tenn.Code Ann. § 49-8-302 (1996 Repl.) must be supported by “clear and convincing evidence in the record considered as a whole.”
See
Tenn.Code Ann. § 49-8-303(a)(4) (1996 Repl.). A tenured faculty member may appeal his or her dismissal by obtaining a
de novo
review in Chancery Court.
See
Tenn.Code Ann. § 49-8-304(a) (1996 Repl.). The scope of the
de novo
review in tenure cases was unclear until clarified by this Court in
Frye v. Memphis State Univ.,
‘[d]e novo judicial review’ in this statute and context means a new hearing in the chancery court based upon the administrative record and any additional or supplemental evidence which either party wishes to adduce relevant to any issue. The Chancellor may, of course, confine new evidence to that which is truly supplemental or additional and is not required to hear all of the evidence anew if he does not find this necessary. Otherwise there would be little need for the administrative transcript. However, he *783 may permit introduction of any and all evidence which he deems necessary to enable him to dispose of the issues presented.
Either party may appeal the decision of the Chancellor directly to the Supreme Court.
See
Tenn. Code Ann. § 49-8-304(d). Because the Chancellor reviews the case without a jury, our scope of review is set forth in Tenn. R.App. P. 13(d), which directs that we make a
de novo
review of the trial court’s findings of fact, accompanied by a presumption of correctness, unless the preponderance of the evidence is otherwise.
See Walker v. Saturn Corp.,
SUFFICIENCY OF THE EVIDENCE
The TBR’s first contention is essentially a sufficiency of the evidence argument. It asserts that the Chancellor erred in evaluating the proof and in applying the clear and convincing standard. After reviewing the totality of the evidence, including the administrative record and the five testimony before the Chancellor, we have determined that although there is proof in the record that supports both Dr. Wells’ and TBR’s positions, the TBR has not demonstrated that the evidence preponderates against the Chancellor’s findings.
A. The Chancellor’s Assessments of Live Witness Testimony
The TBR first insists that no deference should be afforded the live testimony presented at the Chancery trial because “many of the recognized reasons for according deference to trial court findings of fact are absent.” Specifically, the TBR points out that while the Chancery Court observed several witnesses who testified on Dr. Wells’ behalf, including Dr. Wells himself, it never saw nor heard the vast majority of witnesses in this case and that it did not observe any of the witnesses who had testified on behalf of the TBR. Because the Chancellor did not observe the demeanor of all the witnesses, the TBR asserts that the court’s credibility findings are not entitled to deference. We find this argument to be contrary to well-settled law.
Unlike appellate courts, trial courts are able to observe witnesses as they testify and to assess their demeanor, which best situates trial judges to evaluate witness credibility.
See State v. Pruett,
In contrast, appellate review of documentary proof, such as depositions or other forms of testimony presented to the trial court in a “cold” record, differs considerably. When reviewing documentary proof, all impressions of weight and credibility are drawn from the contents of the evidence, and not from the appearance of witnesses and oral testimony at trial.
See Orman v. Williams Sonoma, Inc.,
The TBR is correct that the Chancellor heard only the testimony of witnesses testifying on Dr. Wells’ behalf. Yet the TBR seems to ignore the fact that it was also in a position to ask the Chancellor to put on live witnesses at the Chancery Court trial. Had it chosen to do so, the TBR would have also secured the Chancellor’s assessment of the credibility of those witnesses and the considerable deference afforded that assessment on appeal. Because the TBR did not present witnesses at trial, we must now review a record consisting of, on the one hand, live witness testimony submitted by Dr. Wells, and the Chancellor’s assessment of that testimony, and, on the other hand, the “cold” testimony contained in the administrative record submitted by the TBR. According to well-settled law, we must afford strict deference only to the trial court’s credibility assessments of the witnesses it actually observed, and not to its findings with regard to the administrative record it considered, of which we may make our own independent review.
See Elmore v. Travelers Ins. Co.,
Our review of the transcript of the Chancery proceedings, as well as a reading of applicable case law, indicates that the TBR was not without opportunity to present live witness testimony at the Chancery hearing. In defining the scope of evidence admissible in a
de novo
review of a tenure termination, we observed in
Frye v. Memphis State Univ.,
the General Assembly intended that there be a broad review in the chancery court with the right of the parties to offer additional evidence if desired. We do not believe that the General Assembly intended to confine review to the record made at the administrative level or to limit additional evidence at the chancery level only to alleged procedural irregularities or improprieties in the administrative process.
Although “[t]he Chancellor may, of course, confine new evidence to that which is truly supplemental or additional and is not required to hear all of the evidence anew if he does not find it necessary ....,” id. at 469, we made it clear that the Chancellor has broad discretion in allowing additional evidence at the de novo review, even if the evidence had already been included in the record at a prior administrative hearing. See id. at 469.
In this case the Chancellor did not preclude the TBR from presenting live witnesses. The Chancellor began the healing by asking each party whether it had additional proof to offer. Dr. Wells’ counsel alone indicated his intent to put on witnesses. Counsel for the TBR then objected to the witnesses on the ground that their testimony would be redundant and cumulative of testimony that had been submitted at the prior administrative hearings. Even though the Chancellor overruled the objections and allowed Dr. Wells’ witnesses to testify, the TBR made the decision to confine its own proof to the administrative record.
We acknowledge that counsel for the TBR may have interpreted
Frye v. Memphis State Univ.,
B. The Chancellor’s Review of the Administrative Record
The TBR also argues that the Chancellor did not review or consider the record of the hearing before the ALJ in making its factual determinations. As evidence of this assertion, the TBR points out that in his Memorandum and Final Order, the Chancellor made no reference to the ALJ hearing or to a few witnesses who testified only at that hearing and whose testimony would significantly affect the Chancellor’s findings. These omissions include the testimony of Dr. Mallette, whose testimony at the ALJ hearing, according to the TBR, directly undermines the credibility of Tok Sun Choe, a witness that the Chancellor found bolstered Dr. Wells’ testimony. Also overlooked by the Chancellor, according to the TBR, is the testimony of Vanessa Smith, who testified before the ALJ that Dr. Wells had sexually harassed her both physically and verbally on three occasions in 1985.
The record of the hearing before the ALJ was clearly admitted into evidence at the Chancery trial. In his Memorandum and Final Order, the Chancellor refers to all of the evidence, stating that his decision was “[biased upon review of the entire record, the additional evidence introduced at trial and consideration of the argument of counsel for both parties ...” While the Final Order makes no reference to the testimony of specific witnesses who testified before the ALJ, we have no reason to believe that the Chancellor ignored or otherwise overlooked the transcript of that hearing in weighing the evidence. Furthermore, the TBR could have filed a motion pursuant to Tenn. R. Civ. P. 59 in order to call the Chancellor’s attention to the matters it felt he had disregarded in reviewing the evidence. However the TBR failed to do so.
The TBR also challenges the Chancellor’s determinations of the credibility of some of its key witnesses, insisting that the court “minimizes and dismisses” testimony from the faculty committee tenure hearing. Although the TBR did submit compelling proof at that hearing, the record also contains reliable evidence that controverts that proof and substantiates Dr. Wells’ position. We recognize that we are not required to give strict deference to the Chancellor’s assessment of the testimony contained in a “cold” record.
See Orman v. Williams Sonoma, Inc.,
THE TESTIMONY OF JACKIE JONES
The TBR next contends that the Chancellor erred by declining to consider the testimony of Jackie Jones, who worked as a secretary in the biology department at TSU from 1977 to 1983. Ms. Jones testified that Dr. Wells sexually harassed her during her tenure at TSU and that she filed charges against him with the University. Ms. Jones further testified that after *786 learning that the University’s only disciplinary action against Dr. Wells was a six-month probation, she left her job because she did not feel safe working in the same building as Dr. Wells.
Although Ms. Jones had testified at the faculty committee tenure hearing, the Chancellor did not consider her testimony when evaluating the case, on the ground that “her claims were very specifically employer-employee sexual harassment and were fully and finally resolved through a formal administrative process. Disciplinary action was taken against Dr. Wells as a result. Thus, the claims of Ms. Jones have no bearing on the present case.” The TBR points out that the Chancellor cites no authority indicating that the “capricious disregard of accepted standards of professional conduct” applies only to conduct of faculty members toward students. Furthermore, the TBR insists that we have held that the “capricious disregard” grounds for termination does in fact apply to conduct between faculty and staff. We agree.
In
Phillips v. State Bd. of Regents,
EVIDENCE OF OTHER VICTIMS
We next address the TBR’s assertion that the Chancellor committed error by failing to consider the claims of a number of women who also allege they were sexually harassed by Dr. Wells. In his Memorandum and Final Order, the Chancellor recognized that “[i]n addition to Ms. Hayes [Jordan], the Respondents [TBR] presented evidence at the administrative hearing from four other women regarding incidents of alleged misconduct by Dr. Wells.” The Chancellor then discussed the allegations and credibility of the testimony of these four women. The TBR points out that the record contained allegations of eight alleged victims, and that the Chancellor’s failure to discuss some of these allegations in the final order indicates a blatant disregard for their claims. Accordingly, the TBR insists that the Chancellor’s findings are not supported by a preponderance of the evidence.
We acknowledge that in his final order the Chancellor discussed only the testimony of the alleged victims who testified at the faculty committee tenure hearing, and not at the ALJ hearing. 3 However the claims of the other alleged victims, who testified only at the ALJ hearing, were also contained in the record, and nothing indicates that the Chancellor refused to consider their testimony. We therefore reject the TBR’s assertion that the Chancellor failed to consider these allegations in making his factual determinations. Moreover, as we have pointed out, the TBR *787 could have filed a motion to alter or amend the judgment pursuant to Tenn. R. Civ. P. 59 if it believed the Chancellor disregarded pertinent testimony. The TBR did not do so.
PRIOR NOTICE OF INAPPROPRIATE BEHAVIOR
Finally, the TBR argues that the trial court erred in determining that the charges against Dr. Wells cannot stand because TSU did not give him prior notice that his behavior was inappropriate. Relying on
Phillips v. State Bd. of Regents,
Our decision in
Phillips v. State Bd. of Regents,
Like in
Phillips v. State Bd. of Regents,
*788 The TBR also takes issue with the Chancery Court’s conclusion that because he had not been informed by the University that there was a problem with his behavior toward students, Dr. Wells could not have known that his conduct evinced a capricious disregard for accepted standards of conduct within the meaning of Tenn.Code Ann. § 49-8-302(5) (1996 Repl.). In essence, Dr. Wells contends that the statute does not sufficiently define what conduct it encompasses.
In
Phillips v. State Bd. of Regents,
We agree with the Third Circuit that it is not unfair or unforeseeable for a tenured professor to be expected to behave professionally towards students and coworkers and to comply with the directives of a superior.... Clearly, Phillips, using her common sense and general knowledge of employer-employee relationships, had fair notice that the conduct charged put her at risk of dismissal under the standard of ‘capricious disregard of accepted standards of professional conduct.’
Id. quoting San Filippo v. Bongiovanni,
Applying the rule in
Phillips v. State Bd. of Regents,
Moreover, Dr. Wells had been disciplined by TSU on a prior occasion, when Ms. Jones had filed charges against him for sexual harassment. Contrary to Dr. Wells’ contention that he was unaware of TSU’s standards with regard to sexual harassment, the probation he received in connection with Ms. Jones’ complaint should have alerted him that his behavior, in some fashion, did not comport with university standards. We find no merit to the Chancery Court’s conclusion that Dr. Wells did not have notice that his conduct, while perhaps constituting a “disregard” for accepted standards of professional conduct, could have also amounted to a “capricious” disregard for those standards.
CONCLUSION
We conclude that the evidence does not preponderate against the Chancellor’s finding that the record in this case fails to clearly and convincingly establish the charge of “capricious disregard of accepted standards of professional conduct.” Accordingly, the judgment of the Chancery Court reversing the Tennessee Board of Regent’s dismissal of Dr. Wells is affirmed. Costs of this appeal are taxed against the Tennessee Board of Regents.
Notes
. See Tenn.Code Ann. § 49-8-302(5) (1996 RepL).
. The trial was delayed for a variety of reasons, including the retirement of one Chancellor assigned to the case, the recusal of two other Chancellors and the denial of several motions by Dr. Wells, including one seeking an interlocutory appeal in the Court of Appeals for the claims against him to be severed and to receive a jury trial.
. An exception exists with regard to the testimony of Bettye Williams, who testified at both the faculty committee tenure hearing and at the ALJ hearing, and whose testimony was discussed by the Chancellor in his final order.
