Waskul v. Washtenaw County Community Mental HealthWaskul v. Washtenaw County Community Mental Health
OPINION AND ORDER RESOLVING DISCOVERY MOTIONS AND GRANTING PLAINTIFFS’ REQUEST FOR SANCTIONS ECF NOS. 196, 201, 207
I. Introduction
In this opinion, the Court warns attorneys appearing in federal court either to be competent and cooperative in discovery about electronically stored information (ESI), or to partner with someone with ESI expertise. Many civil practitioners understand their obligations under the rules of discovery and readily cooperate to pursue “the just, speedy, and inexpensive determination of every action and proceeding.”
But too often, courts have been compelled to issue “wake up call[s]” about “the need for careful thought, quality control, testing, and cooperation with opposing counsel in designing search terms or ‘keywords’ to be used to produce emails or other [ESI].” William A. Gross Const. Assocs., Inc. v. Am. Mfrs. Mut. Ins. Co., 256 F.R.D. 134, 134 (S.D.N.Y. 2009). Courts have had to amplify the expectation that counsel “be competent in their knowledge and ability to identify, preserve, collect, review, and produce ESI.” DR Distributors, LLC v. 21 Century Smoking, Inc., 513 F. Supp. 3d 839, 942 (N.D. Ill. 2021). It is this Court‘s turn to ring the alarm.
Plaintiffs here have not been perfect; they made broadly worded discovery requests that were not reasonably particularized.1 See ECF No. 201-2. But plaintiffs’ counsel has tried to collaboratively develop ESI protocol for proportional discovery. See, e.g., ECF No. 218-1, PageID.5783-5787; ECF No. 221. The main obstacle to effective ESI
discovery here has been defense counsel‘s lack of experience in and understanding of ESI discovery.
Defense counsel insists that Washtenaw County Community Mental Health (WCCMH) and Washtenaw County are justified in refusing to engage in basic ESI discovery, or to do so promptly, because they lack enough resources and manpower. The Court rejects those excuses, orders WCCMH and the County to produce ESI discovery, and grants plaintiffs sanctions under
II. Background
Four severely developmentally disabled adults join the Washtenaw Association for Community Advocacy to sue Washtenaw County Community Mental Health (WCCMH) over WCCMH‘s 2015 modification to its budgeting methodology. ECF No. 146. “WCCMH is the public community mental health authority for Washtenaw County,” and is thus a “separate legal public governmental entity” from Washtenaw County. Waskul v. Washtenaw Cty. Cmty. Mental Health, 979 F.3d 426, 437 (6th Cir. 2020);
Comp. Laws § 330.1722; and Michigan‘s
The Sixth Court found that plaintiffs’ amended complaint stated plausible claims and reversed an order of dismissal. Waskul, 979 F.3d 426. The court found plaintiffs’ claims under the Medicaid Act viable, focusing largely on plaintiffs’ allegations that the new budget methodology would cause home isolation. Id. at 445-458. “The heart of Plaintiffs’ complaint is that the current budget methodology prevents them from promptly receiving sufficient medically necessary services . . . as required for them to live at home and participate in the community.” Id. at 450. The court also said that plaintiffs’ allegations “suggest that they are at serious risk of institutionalization and that they are unreasonably confined at home . . . Plaintiffs have stated a plausible claim for violation of the integration mandate under Title II of the ADA and § 504 of the Rehabilitation Act.” Id. at 464.
In March 2021, the Honorable Arthur J. Tarnow held a scheduling conference with the parties. ECF No. 191. At the time, plaintiffs had already served third-party Washtenaw County with a subpoena for documents (ECF No. 196-1); third-party Health Management Associates
(HMA) with a subpoena for documents about the Community Living Supports (CLS) program area at WCCMH and its predecessor organization (ECF No. 201-1); and a first set of interrogatories and requests for production of documents on WCCMH (ECF No. 201-2). In June and July 2021, competing motions about these discovery requests followed, and Judge Tarnow referred the motions to this Court for hearing and determination under
The Court ordered the parties to meet and confer and to then file joint lists of unresolved issues. See ECF No. 199; ECF No. 208; ECF No. 213; ECF No. 218; ECF No. 224. During a September 2021 hearing, the Court ordered the parties to meet and confer again, with this direction:
- Counsel must make a reasonable inquiry about what responsive documents exist, how they are stored, and how they can be accessed. Id., PageID.5849-5850.
Federal Rule of Civil Procedure 26(b)(1) does not include a categorical prohibition of discovery based upon whether the parties consider [the requested discovery] to be confidential.” Id., PageID.5854-5855. Parties often “agree to protective orders so that the dissemination of the confidential information
- is limited, but . . . there isn‘t a categorical right to withhold documents because of a confidentiality agreement.” Id., PageID.5855.
- The Court rejected WCCMH‘s assertion that plaintiffs or the Court had to determine search terms for ESI that would be proportional to the needs of the case without WCCMH‘s input. Id., PageID.5870-5871. WCCMH could not “throw it to the Court to figure out or throw it to the plaintiffs to figure it out.” Id.
- The Court also rejected WCCMH‘s argument that none of plaintiffs’ requests were relevant or proportional. The Court said, “I think that it is relevant to the question of affordability in general and . . . whether the methodology is making it such that people who are getting services are receiving budgets that are inadequate for their needs.” Id., PageID.5874.
-
Addressing the proportionality factors of Rule 26(b)(1) , the Court stated that the importance of the issues at stake was high, and that the parties need to do the work to “come to an agreement so that the burden is proportional, but I expect there to be some burden.” Id., PageID.5875. The Court recognized
- that ESI discovery is hard, but it emphasized that the parties needed “to do that work in a cooperative manner.” Id.
- The Court would “order that documents related to nonparties who are recipients of . . . CLS services must be produced pursuant to the [qualified protective order, ECF No. 205] and for the parties to then meet and confer about an ESI protocol” before a follow-up hearing. ECF No. 225, PageID.5876.
- Plaintiffs had a right to discover the identities of individuals receiving CLS services who WCCMH employee Krista DeWeese testified managed to live independently within their budgets, as those identities are relevant to WCCMH‘s defense, and the identities would be covered by the qualified protective order. Id., PageID.5877-5881.
- WCCMH‘s general and boilerplate objections violated
Federal Rule of Civil Procedure 34 and interpreting caselaw. Id., PageID.5883-5884.
After the hearing, plaintiffs and HMA filed a joint statement saying that HMA identified documents responsive to the subpoena served on it and agreed to produce them when the Court issued an order overruling its confidentiality objection. ECF No. 207; ECF No. 229. Plaintiffs, WCCMH,
and the County made some progress during their meet and confer after the September 2021 hearing, but significant disputes remained. ECF No. 236-1. The Court held a second hearing on October 13, 2021, and now enters this order to resolve the remaining issues.
III. Analysis
Under the 2015 amendment to
The scope of discovery for subpoenas under
subpoena on a nonparty must “take reasonable steps to avoid imposing undue burden or expense on a person subject to the subpoena.” In re Subpoena of Ctr. for Mil. Readiness, No. MC 18-51013, 2018 WL 6722247, at *4 (E.D. Mich. Nov. 6, 2018), adopted, 2019 WL 4733602 (E.D. Mich. Sept. 28, 2019) (citing
A. Discovery Requests Directed to the County and WCCMH
Plaintiffs, WCCMH, and the County submitted a joint statement of unresolved issues before the October hearing that identified the outstanding issues as: (1) the scope of ESI searches; (2) sanctions; (3)
1.
The Court will first address the dispute about the scope of ESI searches. RFP 39 requested documents about budgeting and reimbursement of CLS services maintained in the files of several custodians. ECF No. 201-2, PageID.5212. Before the October hearing,
plaintiffs and WCCMH agreed to search terms to satisfy RFP 39. ECF No. 236-1, PageID.6012-6013. Id. But WCCMH refused to set a deadline for producing documents under RFP 39, and it aborted the process of testing other search terms.
The process for testing other search terms began in August 2021, when plaintiffs asked WCCMH to conduct five test searches on its “Barracuda” email network. ECF No. 221-1, PageID.5812-5814. WCCMH conducted the tests but only one test produced results within the expected range. ECF No. 221, PageID.5807-5808; ECF No. 221-2, PageID.5817-5818. The search terms the parties agreed to before the October hearing incorporated terms from the successful test, but plaintiffs also requested that WCCMH produce another 80 randomly selected emails—20 each from the four tests that produced results out of the expected range. Plaintiffs say that those 80 emails could “verify that the searches did in fact execute as intended,” could allow plaintiffs to “see if there are ways to address the number of hits,” and could reveal what may be missing from the production related to RFP 39. ECF No. 221, PageID.5808; ECF No. 236-1, PageID.6014.
WCCMH has refused to produce the 80 randomly selected emails, arguing that it does not have enough staff. ECF No. 236-1, PageID.6017-
6018. WCCMH uses much the same reasoning for refusing to give a deadline for producing the requested documents. It submits this “proportionality analysis” to support its positions: (a) plaintiffs are only four of their 5000 recipients; (b) it is a community health provider whose limited budget is used to provide services, “not to purchase software to meet the demands of Plaintiffs herein“; (c) its operating under COVID-19 constraints, meaning that its staff hours are limited; (d) only one employee can access the email system, and that employee has other duties; and (e) conducting the test searches would be hard and time-consuming. ECF No. 236-1, PageID.6016-6017. WCCMH did not refer to the
The Court rejects WCCMH‘s proportionality argument because it is not supported by
2.
The scope of discovery permitted under
the latest joint list of unresolved issues, WCCMH did not dispute that the search terms used for the four failed tests were relevant to plaintiffs’ claims, and did not assert that plaintiffs’
The first proportionality factor addresses the importance of the issues at stake. “Generally, an action to vindicate a citizen‘s civil rights is considered of high importance.” Cratty v. City of Wyandotte, 296 F. Supp. 3d 854, 860 (E.D. Mich. 2017) (citing Hon. Elizabeth D. Laporte, Jonathan M. Redgrave, A Practical Guide to Achieving Proportionality Under New Federal Rule of Civil Procedure 26, 9 Fed. Cts. L. Rev. 19, 61 (2015)). What is more, this case involves some of the most vulnerable among us. Severely developmentally disabled plaintiffs argue that they and those similarly situated to them are being deprived of services that are medically necessary according to their individual plans of service. Waskul, 979 F.3d at 437.
Plaintiffs point to evidence that a large majority of recipients like them are not receiving the services found to be medically necessary. See ECF No. 201-22, PageID.5502-5503. Without those services, CLS recipients may become isolated in their homes or institutionalized. Waskul, 979 F.3d.
at 462. And as plaintiffs note, this case involves “numerous cutting-edge issues in Medicaid and Disability Law.” ECF No. 218-1, PageID.5786. It is an understatement to say that the issues in this are important.
Other proportionality factors weigh against WCCMH‘s attempt to minimize its efforts. WCCMH has exclusive access to the requested emails. As to the parties’ respective resources, WCCMH claims to have a limited budget, but plaintiffs have less. In fact, their complaint is that their budgets are too little to meet their basic medical needs.
The final proportionality factor is “whether the burden or expense of the proposed discovery outweighs its likely benefit.”
Trying to meet its burden, WCCMH argues that it does not have the budget or the staff to produce the requested 80 emails. ECF No. 236-1, PageID.6016-6018. But plaintiffs assert that its annual budget is $9 million.
ECF No. 218-1, PageID.5787. WCCMH‘s assertion that it has not budgeted for litigation is credible, but accepting its argument would suggest that public governmental entities are exempt from normal discovery obligations. They are not. Although producing ESI can be expensive, parties are expected to bear the expense of producing documents from their active email files, like the requests here. See Zubulake v. UBS Warburg LLC, 217 F.R.D. 309, 320 (S.D.N.Y. 2003) (noting that the producing parties must bear the costs of producing documents from active user email files).
Plaintiffs also claim that published documentation shows that WCCMH‘s Barracuda network system has a greater capacity for targeted searching than WCCMH asserted. ECF No. 218-1, PageID.5785. They say that “commercially available, HIPAA-compliant E-discovery platforms” can promptly handle volumes of email at reasonable costs; for example, “Logikcull” charges $395 per month plus $25 per gigabyte. ECF No. 236-1, PageID.6015-6016. Yet, WCCMH explored no avenues for producing discovery other than using a
discovery is inexcusable and borne out of a fundamental lack of experience in electronic discovery practices and rules.
3.
Plaintiffs’ counsel argues, “In important litigation such as this, in 2021, WCCMH should not be permitted to evade its obligations to Plaintiffs and the Court by pretending that e-discovery is just too hard.” Id., PageID.6016. The Court agrees. Washtenaw County is one of the largest in Michigan2 and it has the third highest median income in the state.3 Although WCCMH is a separate legal entity from the County, WCCMH is using the County‘s email network system and a County employee to collect the emails at issue. The Court cannot sanction the County‘s and WCCMH‘s protest that they are just too boot-strapped to engage in electronic discovery.
That said, the Court does not agree with plaintiffs that defense counsel is “pretending” that the e-discovery required here is too hard.
Electronic discovery is hard for even the smartest attorney who lacks experience in the practice. But attorneys who lack experience in electronic discovery practice do not get a free pass to avoid complying with their obligations. United States District Judge Iain Johnson made that point earlier this year in DR Distributors: ““It is no longer amateur hour. It is way too late in the day for lawyers to expect to catch a break on e-discovery compliance because it is technically complex and resource-demanding.“” 513 F. Supp. 3d at 942 (quoting Donald R. Lundberg, Electronically Stored Information and Spoliation of Evidence, 53 Res Gestae 131, 133 (2010)). “If attorneys are not competent in these areas, they have an ethical duty to become competent, associate themselves with attorneys who are, or to decline the representation.” Id. (citation and quotation marks omitted).
Perhaps the best evidence of defense counsel‘s lack of experience in electronic discovery is that she did not know that those having “custody” of relevant ESI are commonly called “custodians.” DR Distributors., 513 F. Supp. 3d at 927. In a joint list of unresolved issues, defense counsel accused plaintiffs of “erroneously” calling WCCMH employees “custodians.” ECF No. 218-1, PageID.5790. But it was defense counsel who was in error, and the Court assumes that she also did not know about an attorney‘s responsibilities to identify and interview custodians.
Attorneys are dutybound to meaningfully interview relevant custodians “to learn the relevant facts regarding ESI and to identify, preserve, collect, and produce the relevant ESI.” DR Distributors., 513 F. Supp. 3d at 927. Counsel should begin these interviews at the beginning of litigation. Id. at 923-24. “At the least, a reasonable custodian interview consists of locating the relevant people and the locations and types of ESI.” Id. at 927.
The requirement that attorneys interview custodians is not new. By 2004, “counsel who did not understand or take
A Model Order Relating to the Discovery of Electronically Stored Information, adopted by the Eastern District of Michigan in 2013, said that in the event of a dispute about production of ESI, each party had to
designate an e-discovery liaison.4 The liaison may be an attorney, a third-party consultant, or an employee of the party, and must, among other requirements, “be, or have reasonable access to those who are, knowledgeable about the technical aspects of e-discovery, including electronic document storage, organization, and format issues, and relevant information retrieval technology, including search methodology.”5
Defense counsel has been overwhelmed by the demands of ESI discovery in this case and has not sought assistance from a knowledgeable e-discovery liaison. In August 2021, she at first agreed to produce over 10,000 emails in response to RFP 39, but then talked to an “IT person” and learned that “[t]he search for ESI in the County system [] requires not just a search, but then downloading and formatting before the material could be reviewed for relevance and privilege.” ECF No. 218-1, PageID.5789; ECF No. 225, PageID.5866. In other words, though plaintiffs served their discovery requests before the March 2021 scheduling conference, counsel for WCCMH had not considered the basic methodology for producing ESI
until August 2021. She then balked at cooperating with any electronic discovery processes, saying that WCCMH “simply [did not] have the time or person power to do it.” ECF No. 225, PageID.5867.
Defense counsel apparently also did not know that, as the responding party, WCCMH should have taken a commanding role in developing the strategy to produce its responsive emails. Generally, “[r]esponding parties are best situated to evaluate the procedures, methodologies, and technologies appropriate for preserving and producing their own electronically stored information.” The Sedona Principles, Best Practices, Recommendations & Principles for Addressing Electronic Document Production, 19 Sedona Conf. J. 1, Principle 6 (2018); see also Livingston v. City of Chicago, No. 16 CV 10156, 2020 WL 5253848, at *3 (N.D. Ill. Sept. 3, 2020). Rather than propose methodologies for WCCMH to produce documents, defense counsel left the task to plaintiffs’ counsel. For example, plaintiffs supplied WCCMH with search terms for the test searches that WCCMH later aborted. See ECF No. 221. And during the September hearing, WCCMH‘s counsel said that it was up to plaintiffs to propose new search terms to accomplish a proportional production of emails. ECF No. 225, PageID.5870. Later, she refused to produce the 80
randomly selected emails or otherwise continue the
Defense counsel cannot disown responsibility for designing proportional searches and search testing. See William A. Gross Const. Assocs., Inc. v. Am. Mfrs. Mut. Ins. Co., 256 F.R.D. at 134-136 (describing counsel‘s duty to cooperate in “designing search terms” and engage in testing of keywork searches). Since she was out of her ken in managing the electronic discovery, she should have associated with an electronic discovery specialist who could assist WCCMH in fulfilling its discovery obligations. DR Distributors., 513 F. Supp. 3d at 942.
4.
Making matters worse, although defense counsel agreed to search terms for RFP 39, she refused to commit to a deadline for producing emails that would result from that search.
Imprimis Pharms., No. CV 16-14339, 2017 WL 5035837, at *4 (E.D. Mich. Oct. 26, 2017).
Once again, WCCMH‘s excuse for being unable to set a deadline for producing the emails is that it lacks the capacity to promptly produce them. And once again, that conclusion is an uninformed one, as no electronic discovery expert has addressed whether the emails could be produced more expeditiously.
5.
Another unresolved issue concerned Interrogatory 8 and RFP 73. ECF No. 201-2, PageID.5190-5191, 5225-5226; ECF No.236-1, PageID.6021-6023. Interrogatory 8 asks WCCMH to identify people on the Medicaid Habilitation Supports Waiver (HSW) who, in years 2019 and 2020, “[were] able to hire and manage self-determination staff within that same cost allocation process that WCCMH uses for all individuals and/or are able to manage within their budget, as testified to by Krista DeWeese.” ECF No. 201-2, PageID.5190 (quotation marks and brackets omitted). RFP 73 requested documents associated with the people identified in Interrogatory 8. Id., PageID.5225-5226.
WCCMH had objected to Interrogatory 8 in part because it called for information that is protected under the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
WCCMH has also waived its HIPAA objection. In May 2021, plaintiffs moved for entry of a qualified protective order under HIPAA and its regulations. ECF No. 192-1. WCCMH filed no response or objection to plaintiffs’ proposed protective order, so the Court entered in it July 2021. ECF No. 205. At the September 2021 hearing, the Court told defense counsel that the information requested in Interrogatory
But as noted, WCCMH was silent after plaintiffs moved for the entry of the qualified protective order. Its claims that the protective order is insufficient comes too late. And WCCMH never cited case law to support its argument that HIPAA supports its refusal to answer plaintiffs’ discovery requests. “[I]ssues adverted to in a perfunctory manner, unaccompanied by some effort at developed argumentation, are deemed waived. It is not sufficient for a party to mention a possible argument in the most skeletal way, leaving the court to . . . put flesh on its bones.” McPherson v. Kelsey, 125 F.3d 989, 995-96 (6th Cir. 1997) (internal quotations omitted).
Besides, “information protected by HIPAA can lawfully be disclosed through a court order alone.” Troutman v. Louisville Metro Dep‘t of Corr., No. 3:16-CV-742-DJH, 2018 WL 3041079, at *4 (W.D. Ky. June 19, 2018) (citing
The Court thus orders WCCMH to answer Interrogatory 8 and produce the documents requested by RFP 73.
6.
Plaintiffs requested that the County produce wage surveys; surveys or analyses about the cost of living in the County; the availability of individuals willing and able to provide direct care; and the value of wage and benefits packages to workers in the County in some categories. ECF No. 196-1, PageID.5071-5072. At the September hearing, plaintiffs’ counsel said that the request for surveys was not “an all-documents kind of thing,” and that counties sometimes have offices of economic development that conduct the kind of surveys requested. ECF No. 225-1, PageID.5883. Defense counsel argued that plaintiffs’ counsel could find any publicly reported surveys and that defendants relied on their general proportionality objection. Id. The Court responded that defendants’ boilerplate objections were meaningless and that defendants had to specify whether they withheld any documents because of their objections. Id.;
Defense counsel then noted that the request at issue was in a subpoena to the County, a nonparty. ECF No. 225, PageID.5884. The Court reiterated that the County must produce surveys responsive to the request that are within its possession, custody, or control. Id. If none existed, the County needed to say so; this way, plaintiffs would know if the County was withholding any documents. Id.
That defense counsel can find no surveys does not mean that the County cannot comply with the request. Counsel‘s duty is to certify with her signature that she believes that the documents produced are “complete and correct as of the time” of her signature, after “a reasonable inquiry.”
But it troubles the Court that plaintiffs’ counsel said that the County had not yet begun looking for surveys the week before the October hearing. ECF No. 236-1, PageID.6023. Defense counsel is thus warned that an attorney who makes an improper certification may face sanctions.
7.
Plaintiffs request that the Court order sanctions under
Under
Before plaintiffs submit their bill of costs, the Court makes two warnings. First, the bill of costs should include only allowable expenses. Interpreting case law instructs that only the expenses incurred in preparing and litigating a motion to compel are reimbursable. See Nelson v. Ricoh, USA, No. CV 17-11390, 2018 WL 6728392, at *4 (E.D. Mich. Mar. 1, 2018) (collecting cases and disallowing “claim for reimbursement for work that did not constitute preparing or litigating the motion
B. HMA Subpoena
HMA is a health care consulting firm. ECF No. 207. It objected to producing documents in response to plaintiffs’ subpoena mostly because of a confidentiality provision in a service contract between HMA and the County. Id. The parties met and conferred after the September hearing and agreed to a resolution pending this Court‘s order overruling HMA‘s confidentiality objection.
A confidentiality agreement cannot bind a federal court. O‘Hara & Assocs., LLC v. Winzeler, Inc., No. 16-11708, 2017 WL 11423043, at *2 (E.D. Mich. Aug. 4, 2017). “Otherwise, parties could, by agreement, effectively create new privileges against discovery orders, no matter how relevant the material in question may be.” Id.; see also B.L. v. Schuhmann, No. 3:18-CV-151-RGJ-CHL, 2020 WL 3145692, at *4-5 (W.D. Ky. June 12, 2020) (rejecting argument that
The Court thus overrules HMA‘s objection that the confidentiality agreement in its service contracts precludes enforcement of plaintiffs’ subpoena.
IV. Conclusions
The Court ORDERS:
- WCCMH to, by November 30, 2021:
- Produce the documents that result from the agreed search terms for RFP 39;
- Produce the 80 emails plaintiffs requested from the search testing; and
- Fully answer Interrogatory 8 and RFP 73.
- Plaintiffs to file a bill of costs by November 15, 2021, WCCMH to respond by November 30, 2021, and plaintiffs to file any reply by December 7, 2021.
- The County to answer plaintiffs’ requests for surveys, certified under
Rule 26(g) , by November 15, 2021. - HMA to answer the subpoena under the terms agreed with plaintiffs by November 15, 2021.
WCCMH and its counsel are warned that any violation of this order or more violations of the rules of discovery may result in sanctions under
s/Elizabeth A. Stafford
ELIZABETH A. STAFFORD
United States Magistrate Judge
Dated: October 31, 2021
NOTICE TO PARTIES ABOUT OBJECTIONS
Within 14 days of being served with this order, any party may file objections with the assigned district judge.
CERTIFICATE OF SERVICE
The undersigned certifies that the foregoing document was served upon counsel of record and any unrepresented parties via the Court‘s ECF System to their respective email or First Class U.S. mail addresses disclosed on the Notice of Electronic Filing on October 31, 2021.
s/Marlena Williams
MARLENA WILLIAMS
Case Manager