678 N.E.2d 959 | Ohio Ct. App. | 1996
[EDITORS' NOTE: THIS PAGE CONTAINS HEADNOTES. HEADNOTES ARE NOT AN OFFICIAL PRODUCT OF THE COURT, THEREFORE THEY ARE NOT DISPLAYED.] *342 [EDITORS' NOTE: THIS PAGE CONTAINS HEADNOTES. HEADNOTES ARE NOT AN OFFICIAL PRODUCT OF THE COURT, THEREFORE THEY ARE NOT DISPLAYED.] *343 A jury awarded plaintiff Tracey Walworth damages of $128,000 as compensation for emotional injuries she sustained after being abducted from a service station operated by defendant BP Oil Company, a.k.a. BP America, Inc. ("BP"). The trial court denied several posttrial motions by BP and further denied plaintiff's request for prejudgment interest. Both parties appeal.
At the time of her abduction, plaintiff worked as a nanny. On March 4, 1992, while driving her employer's car, plaintiff entered a BP service station in the city of Cleveland Heights. She left her employer's one-year-old child in the car and *344 began to pump gasoline. A vagrant named Donald Holly approached plaintiff as she pumped gasoline and asked her for money. Plaintiff replied that she had no ready cash, just her employer's gasoline credit card. Plaintiff finished filling her tank and entered the convenience store area of the service station. Holly followed and persisted in asking for money. When plaintiff again refused, Holly asked for a ride. Plaintiff continued to put Holly off, and the BP attendant suggested that plaintiff buy Holly something to eat or drink. Plaintiff did so, using her employer's gasoline credit card to pay for coffee and a sweet roll.
Holly left the convenience store section of the service station and began walking toward plaintiff's car. Plaintiff became worried and asked the attendant to call the police. She ran to her car, asking a nearby customer to help her. Plaintiff jumped in her car, while at the same time Holly entered the car through the passenger door. He told her to drive and placed his hand in his pocket in a way that made plaintiff believe that he might have a weapon in his hand. Thinking that Holly might throw his coffee on her employer's child, plaintiff obeyed and pulled out of the service station.
They drove for ten to fifteen minutes and Holly continued to ask plaintiff for money. Not until plaintiff mentioned that her grandfather was the chief of the Cleveland Police Department did Holly ask plaintiff to let him leave the car.
Plaintiff later filed a police report in which she described her assailant.1 It turned out that Holly habitually panhandled customers at the BP station, asking them to buy him coffee and sweet rolls. The attendant on duty the day of plaintiff's abduction testified that in the month prior to the offense, she had asked Holly to leave the premises a couple dozen times. The BP attendants were under orders to tell Holly to leave the premises and if he failed to comply, to call the police. On the day of the offense, the attendant on duty told plaintiff that she did not know Holly, but suggested that plaintiff buy Holly some coffee and sweet roll to stop his harassment. The attendant acknowledged that plaintiff appeared to be shaken by Holly's panhandling, but failed to telephone the police when she saw Holly get into plaintiff's car.
On March 8, 1994, plaintiff filed a complaint against BP alleging that its staff negligently failed to remove Holly from the premises in order to prevent a third-party criminal act. BP subsequently filed a motion for summary judgment in which it sought summary judgment on grounds that plaintiff failed to file her complaint within the two-year statute of limitations set forth in R.C.
The trial court denied the motion for summary judgment and proceeded to conduct an oral hearing on the statute of limitations issue. The trial court subsequently denied that motion as well. The matter proceeded to trial and a jury awarded plaintiff damages of $160,000, but reduced that award by twenty percent, the amount it found plaintiff comparatively negligent, giving plaintiff a total amount of $128,000. The trial court later denied plaintiff's motion for prejudgment interest, as well as BP's motions for a new trial and judgment notwithstanding the verdict.
"Equitable estoppel precludes a party from asserting certain facts where the party, by his conduct, has induced another to change his position in good faith reliance upon that conduct."State ex rel. Cities Serv. Oil Co. v. Orteca (1980),
To show a prima facie case for application of equitable estoppel, a plaintiff must show that (1) the defendant made a factual misrepresentation, (2) that is misleading, (3) that induces actual reliance that is reasonable and in good faith, and (4) that causes detriment to the relying party. See Doe v.Blue Cross/Blue Shield of Ohio (1992),
Plaintiff's abduction occurred on March 4, 1992. Pursuant to R.C.
During the hearing on the motion for summary judgment, it became apparent that neither party knew the precise date of the incident. Plaintiff testified that she filed a police report in which she identified the date of the incident as March *346 4, 1992. The BP employee on duty at the service station at the time of the incident likewise gave the police a statement which similarly noted the date of the incident as March 4, 1992. As a result of these statements, the police arrested Holly and the Cuyahoga County Grand Jury indicated him for abduction, also listing the date of the offense as March 4, 1992.
Plaintiff initially retained attorney Charles Longo. On September 4, 1992 and again on October 8, 1992, attorney Longo wrote BP to inform it of plaintiff's claim. Attorney Longo, not knowing the date of the incident, simply listed it as "March, 1992." On November 12, 1992, attorney James Joseph, claiming to represent plaintiff, wrote a demand letter to BP, this time referring to "an incident which occurred on March 9, 1992."
BP replied for the first time by letter dated November 16, 1992 to attorney Longo, informing plaintiff that it would forward the letter to its insurance carrier. BP's letter listed the date of the incident as "3/03/92." BP's claims representative wrote attorney Longo and acknowledged receipt of the claim. The letter (and two subsequent letters from the claims representative) identified the date of the event as "3/19/92."
On February 3, 1993, attorney Joseph wrote the claims representative to inform her that he would be assuming plaintiff's legal representation. This time, attorney Joseph listed the date of the incident as March 19, 1992. From this point forward, the parties' correspondence continued to list the date of the incident as March 19, 1992. Attorney Joseph filed the complaint.
Among the various dates used by the parties in their correspondence, none accurately stated the date of the incident. Attorney Joseph was the first person to give a specific date of the incident when he wrote BP and listed the date of the abduction as March 9, 1992. Attorney Joseph later stated in affidavit and in court, "I do not have any idea why I used that date."
The claims representative testified that her first notice of the date of the abduction came when she received BP's November 16, 1992 letter, which listed the date of the incident as "3/03/92." She acknowledged that she subsequently sent letters to plaintiff's counsel which identified the date of the occurrence as March 19, 1992 but, like attorney Joseph, stated that she had no idea where that date came from and thought it might be a typographical error. She maintained that she had no idea of the correct date of the incident and relied upon plaintiff to supply her with the correct date.
For her own part, plaintiff could not say when the incident occurred. She submitted an affidavit in which she stated, "I do not remember the date the incident occurred. When I consulted with Mr. Longo and Mr. Joseph, I did not know the date the incident occurred and I was unable to tell them." She claimed *347 to remember nothing that happened between the incident and when she filed her police report.
Given this conflicting testimony by the parties, the application of equitable estoppel hinged almost entirely on the credibility of the witnesses. In a written opinion, the trial court found little to credit in the claims adjuster's testimony. Noting that insurance companies "applied stringent rules to their claimants for compliance with time limitations and deadlines," the court found it "reasonable for the claimant to rely on the date used by the insurance company when reviewing the claim." The court further found that the claims adjuster's testimony, if believed, "flies in the face of what any preliminary and most basic investigation should uncover."
We are mindful that questions involving the credibility of witnesses are matters for the trier of fact because the trier of fact is in the best position to weigh the testimony. State v.DeHass (1967),
A situation similar to that presented here occurred inBryant v. Doe (1988),
Evidence in the record suggests that the claims adjuster did have the correct date of the incident in her file and may not have been truthful when she denied knowledge of the correct date of the incident. Documents obtained for use in the prejudgment interest hearing show that the claims adjuster received reports from BP which listed the correct date of the incident. While not presented to the trial court for purposes of the equitable estoppel issue, they nonetheless bolster the trial court's conclusion that the claims adjuster either knew the correct date of the incident and purposefully withheld that information despite her awareness or failed to undertake even the most minimal investigation in pursuit of the correct date. Given plaintiff's inability to recall the correct date and her attorneys' stated confusion, the trial court did not err by finding BP equitably *348 estopped from asserting the statute of limitations as a defense to the action. The first assignment of error is overruled.
In order to state an actionable claim for negligence, the plaintiff must demonstrate the existence of a duty, a breach of the duty and damages proximately caused by the breach of the duty. Jeffers v. Olexo (1989),
An occupier of premises for business purposes may be subject to liability for harm caused to a business invitee by the conduct of third persons that endangers the safety of the invitee. Howard v. Rogers (1969),
The concept of foreseeability of criminal acts has evolved into two distinct concepts. McKee v. Gilg (1994),
BP raised the issue of foreseeability in both a motion for summary judgment and a motion for a directed verdict. The motions present a similar standard of review, the only difference being that BP bore the initial burden of proving the motion for summary judgment while plaintiff bore the burden of presenting evidence at trial. DeLuca v. BancOhio Natl. Bank,Inc. (1991),
The evidence presented both in the motion for summary judgment and at trial conflicted to the extent that the trial court did not err by failing to grant either the motion for summary judgment or the motion for a directed verdict.
Plaintiff presented considerable evidence to show that BP had standing orders for employees to call the police if loiterers refused to leave the premises. The attendant on duty acknowledged her familiarity with Holly, describing him as a "bum" and admitting that he looked like he might be "on something," perhaps alcohol or drugs. She testified that in the month before the incident occurred she asked Holly to leave the premises "a couple dozen times" because he would hang around the service station off and on all day, panhandling. In fact, she testified that she telephoned the police earlier the day of the incident with a request to have him removed from the premises. The police responded and drove Holly away.
Despite her extensive knowledge of Holly and his panhandling, the attendant admitted lying when she told plaintiff that she did not know Holly. When Holly approached plaintiff in the convenience store area of the service station and began badgering her for food, plaintiff asked the attendant if she knew Holly. The attendant said that she did not know who he was, but urged plaintiff to buy him something to eat.
The attendant saw Holly leave the store area of the service station and approach plaintiff's employer's car with the employer's one-year-old son in a child's seat. The attendant ignored plaintiff's plea for her to call the police even though she could see plaintiff's hands shaking as she paid for Holly's food. The attendant further watched Holly get into plaintiff's car and drive away with her, but still did not call the police. She claimed to have immediately called the police with a description of Holly and plaintiff's car, but at trial she equivocated on the time, saying that it might have been as much as an hour before she called the police. This contradiction was largely immaterial since plaintiff presented police records demonstrating that the police received no calls from the attendant relating to plaintiff's abduction.
Under the totality of the circumstances, we find that plaintiff presented sufficient evidence from which reasonable minds could differ on the issue whether BP could have foreseen Holly's criminal conduct. BP's foreknowledge of Holly's panhandling and its refusal to take immediate steps to call the police were facts *350 which could lead a reasonable trier of fact to conclude that BP breached its duty to plaintiff. The second assignment of error is overruled.
BP's arguments are merely attempts to have us rewrite the jury's verdict. They are unavailing. The primary witnesses were plaintiff and the BP attendant. Both witnesses gave testimony that afforded opposing counsel an excellent opportunity to engage in vigorous impeachment. The witnesses each admitted to memory lapses and gave explanations which the jury could reasonably choose to believe or disbelieve. Under the circumstances, we must necessarily defer to the jury's determination because it was in the best position to view the demeanor of the witnesses and assess credibility; consequently, we must make every reasonable presumption in an effort to uphold the verdict. Fletcher v. Fletcher (1994),
We are particularly perplexed by the argument that plaintiff's negligence primarily contributed to her abduction because it points out a logical inconsistency in BP's position. Arguing that plaintiff should have taken steps to secure her vehicle and the child inside that vehicle necessarily implies that she herself had the duty to foresee criminal activity — a duty BP has denied it owed to plaintiff, despite overwhelming evidence that it had superior knowledge of Holly. Admittedly, other persons may have proceeded differently than plaintiff under the circumstances, but the jury considered this precise question and found that plaintiff's comparative negligence contributed to twenty percent of her injuries. We find nothing in the record to convince us that the jury lost its way when making this determination. The third assignment of error is overruled.
Prior to trial, BP filed a motion in limine in which it asked the court to exclude any testimony or the introduction of exhibits relating to Holly's arrest and conviction on the abduction charge. The trial judge initially granted the motion *351 in limine and ordered any evidence of Holly's no contest plea excluded from trial. However, the court subsequently permitted a police detective testifying for plaintiff to state over objection that Holly had been arrested for the offense.
We review claimed errors relating to the admission of evidence for an abuse of discretion. Calderon v. Sharkey (1982),
Evid.R. 403 states:
"(A) Exclusion mandatory. Although relevant, evidence is not admissible if its probative value is substantially outweighed by the danger of unfair prejudice, or confusion of the issues, or of misleading the jury.
"(B) Exclusion discretionary. Although relevant, evidence may be excluded if its probative value is substantially outweighed by considerations of undue delay, or needless presentation of cumulative evidence."
In Reitz, supra, we addressed the issue of what constitutes relevant evidence for purposes of determining whether a business owes a duty toward its customers for the criminal acts of third parties and decided that the courts should look to the totality of the circumstances. Id.,
The exhibits in question detailed armed robberies occurring in December 1987, May 1990 and June 1991. These instances were too remote both substantively and temporally from the abduction in this case and should not been admitted into evidence. Nevertheless, those exhibits were not the only evidence to establish BP's foreseeability. The attendant on duty readily admitted that Holly routinely harassed customers, and that she had standing orders to have him removed from the premises and had done so on many occasions. Despite this knowledge, the *352 attendant failed to remove Holly as he harassed plaintiff and, in fact, exacerbated the situation by telling her to give in to his panhandling. These were the relevant prior acts the jury properly relied upon, and we cannot say that but for the admission of the exhibits detailing the prior armed robberies at the service station, the jury would not have returned a verdict for plaintiff. Hence, while not relevant, the exhibits were not unduly prejudicial in light of the substantial relevant evidence presented. The fifth assignment of error is overruled.
The trial court has broad discretion to exclude expert witnesses who are not properly identified prior to trial.Nakoff v. Fairview Gen. Hosp. (1996),
At the outset, we reject BP's argument that Loc.R. 21.1 requires mandatory exclusion of Schubert's testimony under the circumstances. We have never made such a narrow reading of the rule. In point of fact, we have consistently held that the trial court retains discretion to apply Loc.R. 21.1. See, e.g., Downsv. Quallich (1993),
We find that the trial court did not abuse its discretion by permitting Schubert to testify on plaintiff's behalf because BP makes no showing that it was surprised by Schubert's testimony. Indeed, BP rejected Schubert as an expert witness because he independently confirmed the diagnosis made by plaintiff's clinical social worker. Moreover, BP attended plaintiff's deposition of Schubert and heard his response to questions concerning plaintiff's posttraumatic stress. Consequently, BP cannot readily argue that it had no idea what Schubert would say on the witness stand. While it may have been late in the day for plaintiff to call Schubert, we cannot say that the trial court abused its discretion in denying BP's motion in limine.
Finally, we note that Schubert gave virtually the same testimony as that given by plaintiff's clinical social worker. It provided cumulative evidence, particularly as to plaintiff's objective symptoms of posttraumatic stress disorder and did not prejudice BP's case. Mina, supra. The sixth assignment of error is overruled.
R.C.
"Interest on a judgment, decree, or order for the payment of money rendered in a civil action based on tortious conduct and not settled by agreement of the parties, shall be computed from the date the cause of action accrued to the date on which the money is paid, if, upon motion of any party to the action, the court determines at a hearing held subsequent to the verdict or decision in the action that the party required to pay the money failed to make a good faith effort to settle the case and that the party to whom the money is to be paid did not fail to make a good faith effort to settle the case."
The General Assembly enacted R.C.
Plaintiff maintains that BP did rationally evaluate its risks and potential liability, nor did it make a good faith settlement offer or respond in good faith to plaintiff's settlement offers. We disagree.
BP resisted settlement in large part due to its belief that it had several excellent defenses, including comparative negligence. The trial judge acknowledged the vitality of those defenses, particularly finding the comparative negligence defense a "valid reason for questioning liability in the case." Although we have affirmed the trial court's factual findings on BP's asserted defenses, we cannot say that the defense itself was completely lacking in good faith or reasonableness.
Plaintiff's brief in support of its motion for prejudgment interest simply relied on her belief that the jury verdict "was inevitable." This statement falls far short of meeting plaintiff's burden to show BP rationally failed to evaluate its risks and potential liabilities because an adverse jury verdict standing alone is not proof of irrational evaluation. Black v.Bell (1984),
Judgment affirmed.
DYKE, P.J., and O'DONNELL, J., concur.