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Wal-Mart Stores, Inc. v. Yarbrough
681 S.W.2d 359
Ark.
1984
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*1 STORES, INC. WAL-MART v. Katherine YARBROUGH 84-98

Supreme Court Arkansas Opinion delivered December [Rehearing February denied 1985.*] *Hickman, Hays, Newbern, JJ., grant rehearing. *2 Hendren, L. for appellant.

J. ¿r Morris, Morris, William T. Taylor, Vandergriff by: for appellant. 19, On March Special Chief Justice. Bell,

Kathleen Caudle, 1980, Assistant Manager at the behest of Mr. Archie Store, arrested for shop- Appellee of the Wal-Mart in the The was tried Court Municipal lifting. for She then and the charge. Fort Smith was acquitted arrest, for false false imprisonment, initiated an action emo- and intentional infliction malicious prosecution tional distress. case, the Appellant

At the conclusion of the Appellee’s on of punitive for the issue summary judgment moved false verdicts as to the issues of and for directed damages distress and and intentional infliction emotional arrest by made These Appellant. denied the other motions after both sides had motions were renewed by Appellant denied the trial court. rested and were compensatory awarded the Appellee $850 $20,000 punitive damages. The trial a new trial. moved for and for Judgment N.O.V. ensued, and this then court denied those motions appeal i in the court is pursuant 29(1)(o). Rule We Jurisdiction affirm. case, The facts viewed most favorably on Appellee, March in the Towson Avenue store in Fort

shopping Appellant’s Smith, Arkansas for the second time on that date. On this occasion she was in the store for the particular purpose food. While there she also purchasing dog a coffee picked up and a felt mug tip value cents pen, approximately fifty-nine was observed a store employee placing (59‡). on, in, her Assistant partially purse. Manager Caudle approached informed of actions. then Caudle commenced his personal observation At all times, Caudle was able see the which was contained pen, in a cardboard package. Caudle observed Appellee *3 minutes, approximately the time she was in including 10-20 the check-out line the paying other items. When store, was Appellee outside the she was approached pointed Caudle. He to the still visible and if asked she had it. paid for told him no she Appellee had forgotten, but Caudle, would return and so. do and another male Appellee reentered employee the store. Appellee started in the direction of the check-out counter and was informed by Caudle had to go to the back. Appellee was accom- panied into the store office by and Caudle two other store employees.

Appellee testified at this point that she felt she was detained of because the behavior of Caudle and the presence the of second employee. Caudle testified that the of purpose the second employee was to ensure that did not bolt Appellee and run and that she not have been allowed to leave the premises voluntarily. office,

Upon arrival the immediately Caudle phoned the police then informed she was under arrest. Appellee insisted to Caudle that she she had simply forgot the pen and was to willing for it. She pay also that requested he a friend of telephone a retail in the Appellee’s, merchant area, verify to her good character. stated that once the Caudle made, decision to was there or stop nothing was little could have said to that decision. He change it testified that he felt was a it good stop job and was of to listen to her guilt and make a decision as to story he He said effort to believe innocence. therefore made no the statement of had procedure an established for the

detention, interrogation, prosecution shoplifters. That procedure person required interrogated after and the interro- detention. observation personal could lead a gation to decision that the person simply forgot and should be released. The further pay manual states

the fact an not a paid item was for does not mean necessarily guilty shoplifting.

Even a as though job Caudle’s part manager assistant involved the he testified was apprehension shoplifters, not familiar with that it procedure and was utilized him. After the stop made he felt it was his responsibility proceed prosecution and it was the of the court duty determine other issues. the Municipal set before the matter was the day

On Smith, Filyaw, City Attorney, Fort Court Jim to her version of to listen counsel by Appellee’s asked Caudle with so and then approached did Filyaw incident. had ques- Filyaw dismiss the charge. recommendation steal and stated the intent to whether had as to tions The decision *4 be and open he to found truthful. was response was left to Caudle. Caudle’s proceed whether someone, regard- them they prosecute arrest they that once and found not was tried The Appellee less. guilty. the with is is initially presented The the court question the of prosecution and for the arrest cause issue probable is cause determining probable “The test for Appellee. but guilt, actual the accused’s upon one based objective information or credible existence of facts upon to believe ordinary caution induce Standard, Ark. v.Co. 283 Kroger to be guilty”. accused Hill, v. Tile Co. Brick and Malvern (1984); the facts Unless both 342 S.W.2d from those facts be deduced reasonable inferences and the to the jury. to is be submitted this issue undisputed, Standard, upon Kroger Co. v. The appellant, replying contends that the trial court erred as a in supra, matter law the issues and submitting of malicious false prosecution to the This is imprisonment jury. reliance not well founded. The Kroger Co. Court found the had the benefit Appellant of the Ann. shoplifting presumption, Stat. 41-2202(2) § (Repl. which 1977), arises with the knowing concealment items. unpurchased conjunction, Applying, pre- sumption, Rule 301 of the Arkansas Rules of Evidence of the testimony the Court held that there Appellee, not substantial evidence that Kroger failed to exercise the caution ordinary exhibited reasonably prudent Standard, merchant. Kroger Co. v. at supra pages 48-49. Assistant Manager Caudle testified he was able to see the at all times during period was observing the The shoplifting presumption did not arise there thus, the Appellee did not have to overcome the burden Rule 301. imposed by did Appellant probable have cause for the initial of the stop question However, held, to the respect it can pen. not be as a matter of law, that the thereafter Appellant exercised ordinary caution in these made, circumstances. Once the decision to stop automatic, the prosecution of Appellee was according to to, believe, There Appellant. was no effort made to listen the explanation proffered by because there she could have said nothing that could have changed the Appellant’s And prosecute. additionally, continued with the after the recom- prosecution mendation was made Attorney that the action City dismissed. facts, others,

While those as all were were undisputed, were to different inferences. sub- susceptible mission the issues of false and malicious imprisonment prosecution jury was these entirely appropriate Standard, Kroger Co. page circumstances. Ark. at 47. *5 The contends that the issue of Appellant punitive should not have j ury been submitted to the because the facts were It is that undisputed. not sufficient the facts be undisputed. Before a trial can decide as a matter of judge damages, punitive

law, the inferences reasonable issue of the undisputed. be In must also from those facts to be deduced this knowledge instance, had no testified that he Mr. Caudle by procedure shoplifting that the store and enacted the procedure belief that not used him. It was his was unpaid leaving for merchandise the store with belief, prosecuted he made no because of that should effort to listen to explanation of the detained individual. Attorney’s City recommendation fact of the And in the dismiss, Appellant the was to continue the decision of upon prosecution. no had effect This recommendation the Appellant’s because, the initial decision once prosecute made, it not reconsidered. was was are not from those facts inferences to be deduced

The law, not, undisputed. The trial court could as a matter damages. punitive decided the issue have Appellant also contends that The voluntarily and she to the store detained because returned negating apparently Appellant is asked to leave. The never testimony he had He testified that of Mr. Caudle. stopped Appellee guarded outside the from the time she was police led arrived. The the time the store until Appellant. guarded by employees of the office and into an boundaries within the confinement of complete. by Appellant Restatement of determined (2d) of Torts § the Law argues

Appellant instructions two of the also given by that the trial court erroneous and court were give requested Appellant’s instruction. erred its refusal to objections only general However, made general objection given by is the court. A instructions present appeal. Rule Arkansas on insufficient issue Procedure. Rules Civil Appellant specifically objected the trial court stating

giving be inferred “malice could an instruction by the court that certain It was understood from conduct.” objection on instruction to the court’s had reference (Court damages, punitive Instruc- derived from AMI

351 tion On now AMI 14). appeal, Appellant asserts that cases, no has intentional tort as this application such 2217 objection one. This cannot be made for the first time on 235, v. Ark. 458 Frisby, Blissett 249 S.W.2d 735 appeal. (1970).

Appellant next contends that the trial court erred in an sustaining objection made by counsel Appellee’s during closing argument. statement, During Appellant’s closing counsel stated had Caudle had alleged acted arbitrarily capriciously because he had not verified Appellee’s reputation with Bill Fields as requested by commented, Counsel then “I hope the will jury notice that no one has asked the City Attorney to check with Mr. Fields or other of plaintiff’s witnesses regarding reputation character of plaintiff.” counsel Appellee’s objected, stating this constituted a statement on facts not in evidence, that there was proof not whether the had request been made or not. The felt he responded was entitled evidence, to ‘‘mention lack of which could have presented easily been had chose do plaintiff so.” The court sustained the Appellee’s objection. closing argument not recorded and this exchange reconstructed counsel in chambers.

Control of counsel’s is within the wide argument range of discretion exercised trial The exercise of that judge. reversed, will not discretion in the absence of abuse. Lewis Pearson, 350, Louis, v. (1977); Ark. 661 St. 556 262 I.M. & Earle, S. Ry. Co. v. 103 Ark. S.W. 520

The exercise of the trial here court’s discretion cannot be held to have been abuse.

The appellant lastly contends that the evidence was insufficient the verdicts and the trial court erred support in for sub granting Judgment N.O.V. The standard stantial evidence is v. enunciated Love H.F. Construction Co., Inc., 831, 552 S.W.2d Employing 15 (1977). standard, law, we can not hold as a that ‘‘there is no matter of in favor probability reasonable version.” Appellee’s Caudle, have could testimony From the to the conse- inferred indifference conscious reasonably a verdict would sustain finding of his action. Such quences Inc., Ford v. Rebsamen damages. on punitive Satterfield Fields, (1972); Dalrymple S.W.2d 192 *7 substantial There was also S.W.2d 362 verdict as to compensatory evidence to he support will not be disturbed. and the of the jury Affirmed.

Hubbell, C.J., not participating. Hays, dissent. JJ.,

Hickman I due Hays, dissenting. respect, With Justice, Steele a few than the majority. different view wholly take a Just we,decided Standard, Kroger Company weeks ago on facts (1984), fundamentally indistin- admittedly from these. In the customer Kroger, guishable a when for ham paying about to leave store without Here, the manager. in the the store he store was stopped for a left the store without admittedly paying customer cases, protestations In the customer’s felt both tip pen. cent verdict, ury’s yet we j a of intent were supported by lack as matter of cause was a held in that Kroger probable present is for to decide on what in case an issue law but footing. to me even firmer seems is to the fact it may be due problem Part of item steal an anyone insignificant inconceivable it, experience yet to for pay have the money when that, not a satisfaction deriving do just some that teaches be, muni- may However understandable. readily of the doubt the benefit Yarbrough Mrs. gave cipal judge He have been may criminal intent. her and acquitted entirely have been function. But may in his udicial j right of mind actual state Yarbrough’s to Mrs. respect with wrong knows Mrs. Only Yarbrough of the incident. at the time is, in that the customer the fact point she intended. what on charge dependant criminal a acquitted this case was burden, a beyond i.e. a much heavier intent by proving doubt, rise ought give reasonable to civil liability her left store damages when own admission she without for the merchandise and it was at least paying concealed in her in a container was partially purse. it pocket stuck into a of her with purse part exposed. It seems me two here: the customer things wrong was, best, is as a her permitted profit result what at own or, worst, carelessness at her own and no one can dishonesty, say certainty which it was. She admitted deliberately the item in on putting purse. the merchant Secondly, is left an impossible in such cases. No matter position how reasonable his is belief offense has been against committed his if the customer can con property, vince the fact finder in a criminal case that he or she had no steal, actual intent reasonable or is able to cast even issue, doubt on that merchant is then of civil suit peril *8 for both compensatory punitive Further damages. for all majority practical means a purposes merchant cannot have arrested someone leaves his store who with merchandise without it. for That paying simply ought not to be law in Kroger we had the forthrightness to, Standard, Kroger v. so. And say is not case in which only court law, has held cause to exist as a matter of probable a Missouri notwithstanding verdict to the See contrary. Railroad Co. v. 1134, Quick, 199 Ark. 137 S.W.2d 263 Pacific (1940).

My disagreement with the punitive damages award is even more there pronounced. any Where is evidence of malice, wantoness, or of an or indifference to the conse- of such be quences magnitude that malice can inferred? I it submit is non-existent. The most that can be said of the of the incident is that manager’s handling negligent he was failing in to more familiar with the manual on dealing' thefts, with suspected but even if that could be said to be gross it negligence, still falls below the requirements law with respect punitive damages. Kroger Grocery and Waller, v. Co. Baking 361 (1945). S.W.2d observed the customer leave the store without Having for goods, the incident in a paying manager handled quietly thoroughly responsible fashion. He asked police. did not office, He he called the where come to the customers, her in her, or embarass front nor berate accuse duty simply be his without he believed to did what customer, unnecessary we and unless recrimination say meant to that she had believe her claim his refusal to can wantonly maliciously inspired, pay item was for the ought, good in punitive executed, award precisely what we conscience, This is to be remitted full. Kroger supra. Waller, identical facts in did on almost probable a cause to have . not have If a merchant does person item and leaves store who arrested secrets simply helpless paying it, then merchants for without protect subject shoplifters, property lest become from their every instance. false such suit for arrest determining probable cause? The test isWhat probable objective cause is an upon one based not the ac guilt, upon cused’s actual but the existence of facts or cred ible information that ordinary induce a guilty. Malvern Brick & the accused to be caution to believe If did Hill, it Tile Co. v. case, in this it doesn’t exist. not exist Hickman, in this dissent. joins J.,

Case Details

Case Name: Wal-Mart Stores, Inc. v. Yarbrough
Court Name: Supreme Court of Arkansas
Date Published: Dec 21, 1984
Citation: 681 S.W.2d 359
Docket Number: 84-98
Court Abbreviation: Ark.
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