BERNARD WAITHAKA, on behalf of himself and all others similarly situated, Plaintiff, Appellee, v. AMAZON.COM, INC.; AMAZON LOGISTICS, INC., Defendants, Appellants.
No. 19-1848
United States Court of Appeals For the First Circuit
July 17, 2020
APPEAL FROM THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF MASSACHUSETTS
[Hon. Timothy S. Hillman, U.S. District Judge]
Before Howard, Chief Judge, Lipez, and Thompson, Circuit Judges.
David B. Salmons, with whom James P. Walsh, Jr., Noah J. Kaufman, Michael E. Kenneally, and Morgan, Lewis & Bockius LLP were on brief, for appellants.
Harold L. Lichten, with whom Shannon Liss-Riordan, Adelaide H. Pagano, and Lichten & Liss-Riordan, P.C. were on brief, for appellee.
Archis A. Parasharami and Mayer Brown LLP on brief for the Chamber of Commerce of the United States of America and the National Association of Manufacturers, amici curiae.
Corbin K. Barthold, Richard A. Samp, and Washington Legal Foundation on brief for Washington Legal Foundation, amicus curiae.
Toby J. Marshall, Blythe H. Chandler, Elizabeth A. Adams, Terrell Marshall Law Group PLLC, Jennifer D. Bennett, and Public Justice on brief for Public Justice, amicus curiae.
Plaintiff-appellee Bernard Waithaka, a so-called “last mile” delivery driver for defendants-appellants Amazon.com, Inc. (“Amazon.com“) and its subsidiary, Amazon Logistics, Inc. (“Amazon Logistics“),1 falls within this category of transportation workers whose contracts are exempt from the FAA. Hence, we conclude that the FAA does not govern the enforceability of the mandatory arbitration provision of his employment agreement with appellants. Because that provision prohibits proceeding on a class basis, either in the arbitral or judicial forum, we also agree with the district court that the arbitration provision is unenforceable under state law. Therefore, we affirm the district court‘s denial of appellants’ motion to compel arbitration.
I.
A. Factual Background2
Amazon.com and Amazon Logistics are based in Seattle, Washington. Amazon
Historically, Amazon has used third-party delivery providers, such as FedEx, UPS, and the United States Postal Service, to deliver its products. In recent years, however, Amazon has also begun to contract with independent contractors for delivery services through its Amazon Flex (“AmFlex“) smartphone application. These contractors, like Waithaka, sign up for delivery shifts and then use their own methods of transportation -- typically, a private vehicle -- to deliver products ordered through Amazon within a specified timeframe and in compliance with other Amazon service standards. AmFlex contractors are paid an hourly rate for their delivery shifts. But if contractors require more time than a normal shift to complete all of their deliveries, they are not compensated for the additional time. Nor do they receive any reimbursement for their gas, car maintenance, or cellphone data expenses.
To begin work with AmFlex, a prospective contractor must download the AmFlex app, create an account, login, and agree to the AmFlex Independent Contractor Terms of Service (the “Agreement” or the “TOS“). The second paragraph of the TOS states:
YOU AND AMAZON AGREE TO RESOLVE DISPUTES BETWEEN YOU AND AMAZON ON AN INDIVIDUAL BASIS THROUGH FINAL AND BINDING ARBITRATION, UNLESS YOU OPT OUT OF ARBITRATION WITHIN 14 CALENDAR DAYS OF THE EFFECTIVE DATE OF THIS AGREEMENT, AS DESCRIBED BELOW IN SECTION 11.
Section 11 of the Agreement (the “dispute resolution section“) further explains the arbitration requirement and also states that the parties waive their rights to bring class actions:
11. Dispute Resolution, Submission to Arbitration.
a) SUBJECT TO YOUR RIGHT TO OPT OUT OF ARBITRATION, THE PARTIES WILL RESOLVE BY FINAL AND BINDING ARBITRATION, RATHER THAN IN COURT, ANY DISPUTE OR CLAIM, WHETHER BASED ON CONTRACT, COMMON LAW, OR STATUTE, ARISING OUT OF OR RELATING IN ANY WAY TO THIS AGREEMENT, INCLUDING TERMINATION OF THIS AGREEMENT, TO YOUR PARTICIPATION IN THE PROGRAM OR TO YOUR PERFORMANCE OF SERVICES. TO THE EXTENT PERMITTED BY LAW, THE PRECEDING SENTENCE APPLIES TO ANY DISPUTE OR CLAIM THAT COULD OTHERWISE BE ASSERTED BEFORE A GOVERNMENT ADMINISTRATIVE AGENCY.
b) TO THE EXTENT PERMITTED BY LAW, THE PARTIES AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT ON A CLASS OR COLLECTIVE BASIS.
. . .
g) THIS AGREEMENT SHALL NOT BE INTERPRETED AS REQUIRING EITHER PARTY TO ARBITRATE
DISPUTES ON A CLASS, COLLECTIVE OR REPRESENTATIVE BASIS, EVEN IF A COURT OR ARBITRATOR INVALIDATES OR MODIFIES OR DECLINES TO ENFORCE THIS AGREEMENT IN WHOLE OR IN PART.3
Two parts of the Agreement pertain to the parties’ choice of law. The dispute resolution section includes a provision stating that “the Federal Arbitration Act and applicable federal law will govern any dispute that may arise between the parties.”
In a separate section (the “governing law section“), the TOS indicates the law that governs the interpretation of the Agreement:
12. Governing Law.
The interpretation of this Agreement is governed by the law of the state of Washington without regard to its conflict of laws principles, except for Section 11 of this Agreement, which is governed by the Federal Arbitration Act and applicable federal law.
Finally, the Agreement includes a severability provision, which states that “[i]f any provision of this Agreement is determined to be unenforceable, the parties intend that this Agreement be enforced as if the unenforceable provisions were not present and that any partially valid and enforceable provisions be enforced to the fullest extent permissible under applicable law.”
Waithaka, a resident of Massachusetts, “on-boarded” into the AmFlex program on January 13, 2017, and accepted the TOS on that same date. He did not opt out of the arbitration agreement. Since 2017, Waithaka has collected packages for delivery in Massachusetts and has not crossed state lines in the course of his deliveries.
B. Procedural Background
Waithaka filed this action in Massachusetts state court in August 2017, asserting three claims against Amazon: (1) misclassification of AmFlex drivers as independent contractors, rather than employees; (2) violation of the Massachusetts Wage Act by requiring AmFlex drivers to “bear business expenses necessary to perform their work“; and (3) violation of the Massachusetts Minimum Wage Law. He seeks to bring these claims on behalf of himself and “individuals who have worked as delivery drivers for [appellants] in the Commonwealth of Massachusetts and have been classified as independent contractors.”
Although Amazon timely removed the case to federal court, the district court remanded the case after concluding that the putative class did not meet the requisite amount in controversy for jurisdiction pursuant to the Class Action Fairness Act (“CAFA“). Waithaka v. Amazon.com, Inc., No. 17-40141-TSH, 2018 WL 4092074, at *3 (D. Mass. Aug. 28, 2018). However, Amazon was successful when it again removed the case in September 2018. Concluding that the amount in controversy had increased since the first removal and that the second removal was not time-barred, the district court denied Waithaka‘s second motion to remand. Waithaka v. Amazon.com, Inc., 363 F. Supp. 3d 210, 212-14 (D. Mass. 2019).
In April 2019, Amazon moved to compel arbitration pursuant to the TOS, or, in the alternative, to transfer the case to the United States District Court for the Western District of Washington so that the case
Amazon timely filed this appeal, challenging the district court‘s denial of the motion to compel arbitration. The parties agreed to stay the Washington proceedings pending the resolution of the appeal.
II.
The interpretation of arbitration agreements and the issuance of orders compelling arbitration, or declining to do so, are subject to de novo review. Gove v. Career Sys. Dev. Corp., 689 F.3d 1, 4 (1st Cir. 2012). Similarly, we review de novo choice of law determinations. Robidoux v. Muholland, 642 F.3d 20, 22 (1st Cir. 2011).
A. Background of the FAA
Congress passed the FAA in 1925 “to overcome judicial hostility to arbitration agreements.” Circuit City, 532 U.S. at 118 (quoting Allied-Bruce Terminix Cos., Inc. v. Dobson, 513 U.S. 265, 272-73 (1995)). The Act reflects a “liberal federal policy favoring arbitration agreements,” Moses H. Cone Mem‘l Hosp. v. Mercury Constr. Corp., 460 U.S. 1, 24 (1983), and provides that “[a] written provision in . . . a contract evidencing a transaction involving commerce to settle by arbitration a controversy thereafter arising out of such contract . . . shall be valid, irrevocable, and enforceable,”
Despite the broad scope of Section 2, the FAA does not apply to all contracts that include arbitration provisions. Section 1 of the Act exempts employment contracts of certain categories of workers from the Act‘s coverage. See
In Circuit City the Supreme Court rejected the contention that Section 1 exempts from the FAA‘s coverage all employment contracts. 532 U.S. at 119. Instead, it held that the provision exempts “only contracts of employment of transportation workers.” Id. In reaching this conclusion, the Court articulated principles for interpreting the FAA, and Section 1 in particular.
First, phrases similar to the language of Section 1 -- “in commerce” and “engaged in commerce” -- are terms of art that have not been interpreted as expansively as the phrase “involving commerce,” the terminology used in Section 2. Id. at 115-16. To reach that conclusion, the Court examined how these respective phrases had been interpreted in other statutory contexts. Id. at 116-17 (citing Jones v. United States, 529 U.S. 848, 855 (2000) (interpreting federal arson statute); United States v. Am. Bldg. Maint. Indus., 422 U.S. 271, 279-80 (1975) (interpreting Clayton Act); Gulf Oil Corp. v. Copp Paving Co., 419 U.S. 186, 199-202 (1974) (interpreting Robinson-Patman Act and Clayton Act); FTC v. Bunte Bros., Inc., 312 U.S. 349, 350-51 (1941) (interpreting Federal Trade Commission Act)). Second, the residual clause must be interpreted in light of the specifically enumerated categories of workers that directly precede it, consistent with the ejusdem generis canon of statutory construction.5 Id. at 114-15. Third, the Act‘s pro-arbitration purpose counseled in favor of narrowly construing the Section 1 exemption. Id. at 118-19. Finally, while there was “sparse” legislative history on the Section 1 exemption, id. at 119, excluding transportation workers from the FAA‘s coverage was consistent with “Congress‘[s] demonstrated concern with transportation workers and their necessary role in the free flow of goods,” id. at 121.
B. Scope of the Transportation Worker Exemption
Using the principles articulated in Circuit City as a guide, we turn now to the interpretive question raised in this case: does Waithaka belong to a “class of workers engaged in foreign or interstate commerce,” such that his contract with appellants is exempt from the FAA‘s coverage?
In answering that question, we note that the Supreme Court recently held that the Section 1 exemption does not apply exclusively to contracts of “employees,” but rather to “agreements to perform work,” including those of independent contractors. New Prime Inc. v. Oliveira, 139 S. Ct. 532, 544 (2019). Accordingly, there is no dispute that the independent contractor agreement at issue here would fall within the Section 1 exemption if Waithaka qualifies as a transportation worker. Importantly, in New Prime, the Court supplemented the interpretive guidance of Circuit City by instructing that we must interpret the Section 1 exemption according to the “fundamental canon of statutory construction that words generally should be interpreted as taking their ordinary . . . meaning . . . at the time Congress enacted the statute.” 139 S. Ct. at 539 (alterations in original) (internal quotation marks omitted) (quoting Wisc. Cent. Ltd. v. United States, 138 S. Ct. 2067, 2074 (2018)). As a threshold matter, the parties disagree about which words within the exemption (the Act does not apply “to contracts of employment of seamen, railroad employees, or any other class of workers engaged in foreign or interstate commerce,”
Waithaka counters that “engaged in” is the crucial phrase for understanding the exemption. When the FAA was enacted in 1925, Waithaka insists, there was an understanding that workers could be “engaged in . . . interstate commerce” without crossing state lines; rather, this phrase included workers who “transport[ed] goods or passengers (or facilitat[ed] the transportation of goods and passengers) within a single state that [were] ultimately going to or coming from another state.”
We agree with Waithaka that understanding the scope of the residual clause turns not only on the definition of “interstate commerce,” but also on the words that precede that phrase: “engaged in.” The Court in Circuit City did not look solely to the phrase “interstate commerce” to interpret the scope of the Section 1 exemption. Rather, it emphasized the significance of the words modifying that phrase. 532 U.S. at 115-17. Therefore, to determine what it meant to be “engaged in” interstate commerce in 1925, and thus whether Waithaka and his fellow AmFlex workers fall within the scope of the transportation worker exemption, we consider the interpretation of statutes contemporaneous with the FAA, the sequence of the text of the exemption, the FAA‘s structure, and the purpose of the exemption and the FAA itself. Cf. id. at 111-21.
1. Contemporaneous Statutes
In considering the scope of the phrase “engaged in” interstate commerce, the Court in Circuit City first rejected an argument that it should give the phrase “a broader construction than justified by its evident language” simply because the FAA was enacted at a time when Congress‘s power to regulate pursuant to the Commerce Clause was circumscribed. 532 U.S. at 116-18. The petitioner in Circuit City asserted that, because the phrase “engaged in . . . interstate commerce,” as it was understood in 1925, “came close to expressing the outer limits of Congress[‘s Commerce Clause] power as then understood,” the Court should interpret the Section 1 exemption to be co-extensive now with the more expansive modern understanding of the Commerce Clause. Id. at 116. According to the logic of the petitioner‘s argument, Congress likely thought in 1925 that it was excluding all employment contracts within the scope of its Commerce Clause authority, and, hence, the Court should interpret Section 1 as exempting the broader range of contracts that are now understood to be within Congress‘s Commerce Clause authority. See id.
The Court rejected that argument, concluding that it would lead to a constantly shifting understanding of the meaning of the statutory language. Id. at 117. Rather, the Court affirmed that its task in interpreting Section 1 was to assess the meaning of the words in the exemption when written. See id. at 117-19.
Consistent with the approach used in Circuit City, Waithaka urges us to consider the Court‘s interpretation of a similar jurisdictional phrase in the Federal Employers’ Liability Act (the “FELA“), which he contends is particularly helpful for understanding what it meant for a transportation worker to be “engaged in interstate commerce” at the time of the FAA‘s enactment in 1925. Passed in 1908, the FELA contains language nearly identical to that of Section 1 of the FAA.
In relevant part, that statute provided that “[e]very common carrier by railroad while engaging in commerce between any of the several States . . . shall be liable in damages to any person suffering injury while he is employed by such carrier in such commerce.”
In numerous cases, the Supreme Court considered when a railroad employee was “engaged in interstate commerce,” such
Although Waithaka contends that both categories supply helpful guidance for assessing whether workers with activities similar to his would have been “engaged in . . . interstate commerce” in 1925, we limit our focus to the first group -- those who transported goods themselves. Because there is no dispute that Waithaka and other AmFlex workers are involved in such transport, the FELA precedents pertaining to the narrower category of workers who were themselves transporting goods that were moving between states are most relevant for our purpose. Accordingly, we do not determine whether the second category of workers considered to be “engaged in interstate commerce” for purposes of the FELA -- those who were “engaged in interstate commerce” by virtue of the close relationship between their work and interstate transportation -- are also transportation workers “engaged in . . . interstate commerce” for purposes of the FAA.9
We therefore focus on the FELA precedents pertaining to workers who were transporting goods that were moving interstate -- consistent with Circuit City‘s own focus on “the flow of interstate commerce.” Examining these cases reveals that the Court consistently has held that a worker transporting goods that had come from out of state or that were destined for out-of-state locations was “engaged in interstate commerce,” even if the worker‘s role in transporting the goods occurred entirely within a single state. In Seaboard Air Line Railway v. Moore, 228 U.S. 433 (1913), the Court held that a railroad worker thrown from a train was “engaged in interstate commerce” at the time of his injury because the train was hauling two freight cars of lumber in Florida that were destined for New Jersey. Id. at 434-35. And, in Philadelphia & Reading Railway Co. v. Hancock, 253 U.S. 284 (1920), the Court concluded that an injured railroad worker who was operating a train loaded with coal
[t]he coal was in the course of transportation to another state when the cars left the mine. There was no interruption of the movement; it always continued towards points as originally intended. The determining circumstance is that the shipment was but a step in the transportation of the coal to real and ultimate destinations in another state.
Id. at 286. Ultimately, the Court concluded that a “trainman” was employed in interstate commerce “if any of the cars in his train contained interstate freight.” Id. at 285.
However, when a railroad worker was working on a railroad car that was not carrying goods destined for or coming from another state, the Court drew the line and concluded that the worker was not, at that point, “engaged in interstate commerce.” See Ill. Cent. R.R. Co. v. Behrens, 233 U.S. 473, 477-78 (1914) (holding that a worker moving several freight cars “all loaded with intrastate freight” within the city of New Orleans when he was fatally injured was not engaged in interstate commerce).
Amazon marshals several reasons why these
Amazon also asserts that these
Amazon also contends that, because the
Thus, contrary to Amazon‘s contentions, the
To test this conclusion about the original meaning of the residual clause, based on the
2. Sequence of the Words in Section 1
Amazon contends that a textual feature of the residual clause supports its position that the
Although our ultimate inquiry is whether a class of workers is “engaged in . . . interstate commerce,” the question remains how we make that determination. The nature of the business for which a class of workers perform their activities must inform that assessment. After all, workers’ activities are not pursued for their own sake. Rather, they carry out the objectives of a business, which may or may not involve the movement of “persons or
This conclusion faithfully adheres to the ejusdem generis canon, invoked by the Court in Circuit City. Consideration of the nature of the hiring company‘s business carries out the Supreme Court‘s instruction that we must construe the residual clause of
By considering the nature of the business to help determine whether its workers are transporting goods or people moving in interstate commerce, we do not ignore the importance of the workers’ own connection to interstate commerce as Amazon contends. And, to be clear, we do not hold that a class of workers must be employed by an interstate transportation business or a business of a certain geographic scope to fall within the
3. Structure of the Residual Clause and the FAA
In another effort to bolster its limited interpretation of the exemption, Amazon points to the broader structure of the
This argument plainly fails. In Circuit City, the Supreme Court rejected the view that
Thus, Circuit City itself preserves a distinction between the different phrases in
4. Purpose of the FAA
In a further effort to convince us that the residual clause applies only when a worker transports goods across state lines, Amazon argues that the contracts of Waithaka and his fellow local delivery workers cannot be covered by the residual clause for two additional reasons: (1) exempting the employment agreements of such local workers would be inconsistent with the pro-arbitration purpose of the
We recognize that the
Amazon also offers a more tailored argument about the statute‘s purpose and legislative history. In Circuit City, the Supreme Court observed that Congress may have carved out the contracts of seamen and railroad employees from the
Amazon‘s argument is unavailing for several reasons. First, the Supreme Court in Circuit City specifically disclaimed reliance on this legislative history as the basis for its holding. Id. at 119. Rather, the text of
Second, the Court addressed congressional intent only in response to an argument that construing the residual clause to exempt only transportation workers would “attribute[] an irrational intent to Congress.” Id. at 121. The Court explained that “[i]t is reasonable to assume that Congress excluded ‘seamen’ and ‘railroad employees’ from the
Amazon‘s argument about the Act‘s purpose to reduce litigation over arbitration agreements fares no better. Amazon contends that a decision in Waithaka‘s favor would introduce uncertainty about the
Moreover, the line-drawing conundrum that Amazon identifies would not stem from our decision. Rather, it is a product of Circuit City itself. In concluding that the residual clause does not encompass all employment contracts, but only those of transportation workers, the Court left it to the lower courts to assess which workers fall within that category. Doing so unavoidably
5. Conclusion
In sum, we reject Amazon‘s cramped construction of
III.
Having concluded that the
A. Contractual Governing Law
To demonstrate that Washington law applies, Amazon points to two aspects of the Agreement: the governing law section and the severability provision. To reiterate, the governing law section states that “[t]he interpretation of this Agreement is governed by the law of the state of Washington without regard to its conflict of laws principles, except for [the dispute resolution section], which is governed by the [FAA] and applicable federal law.” The severability provision states that “[i]f any provision of this Agreement is determined to be unenforceable, the parties intend that this Agreement be enforced as if the unenforceable provisions were not present and that any partially valid and enforceable provisions be enforced to the fullest extent permissible under applicable law.”
Amazon asserts that, read in combination, these two aspects of the Agreement require that Washington law governs the enforceability of the class waiver and arbitration provisions in the Agreement. Anticipating the possibility that the
Waithaka asserts a different reading of the Agreement. Given that the governing law section states that Washington law will apply to the interpretation of the entire Agreement except the dispute resolution section, Waithaka argues that Amazon cannot now claim that Washington law applies to that section in lieu of the
We agree with Waithaka and the district court that Amazon could have specified more clearly what law applies to the dispute resolution section when the
B. Conflict-of-Law Analysis
Despite the contractual choice of Washington law, Waithaka contends that arbitration nevertheless cannot be compelled pursuant to state law. He offers two arguments to support that conclusion. First, relying on Scott v. Cingular Wireless, 161 P.3d 1000 (Wash. 2007) (en banc), he contends that arbitration cannot be compelled even under Washington law. But to the extent Washington law would permit the arbitration provision to be enforced, he asserts that the contractual choice of Washington law is itself unenforceable under a conflict-of-law analysis. As he puts it, a contractual choice of law cannot deprive him of “unwaivable statutory rights under Massachusetts law,” including the right to bring his claims as a class action. According to Waithaka‘s conflict-of-law argument, the dispute resolution section of the Agreement does not simply require an arbitral forum. It also includes the class waiver provisions that apply to both judicial and arbitral forums. Including such class waiver provisions in employment contracts, Waithaka contends, violates fundamental Massachusetts public policy. He therefore insists that, based on conflict-of-law principles, the contractual choice of Washington law is unenforceable if it would permit the class waiver provisions. We proceed to analyze Waithaka‘s second argument, assuming for purposes of deciding whether arbitration can be compelled here that Washington law would permit the class waiver provisions in the Agreement.14
Before we assess this conflict-of-law argument, we must pose a question. Even if the class waiver provisions are unenforceable, as Waithaka argues, could he still be forced to bring his claims in an arbitral forum, albeit as a class action? The Agreement itself answers that question. It “does not provide for, and the parties do not consent to, arbitration on a class, collective or representative basis.” The Agreement states explicitly that it “shall not be interpreted as requiring either party to arbitrate disputes on a class, collective or representative basis, even if a court or arbitrator invalidates or modifies or declines to enforce this Agreement in whole or in part.” In other words, the class waiver provisions cannot be severed from the rest of the dispute resolution section. If they are unenforceable, the arbitration provision is also unenforceable.15 Thus, our assessment of Waithaka‘s conflict-of-law argument -- that the class waiver provisions are unenforceable -- will be dispositive of the final question presented here: can arbitration be compelled at all pursuant to state law?
We therefore turn to Waithaka‘s conflict-of-law argument. We begin by reviewing the statutory claims he asserts and Massachusetts‘s treatment of class waivers in the context of such claims. We then undertake a conflict-of-law analysis, considering
1. Statutory Claims and Massachusetts Public Policy
Waithaka asserts three claims on behalf of himself and others similarly situated under the Massachusetts Wage Act, the Independent Contractor Misclassification Law, and the Minimum Wage Law.
Waithaka contends that these statutory provisions create a substantive right to bring class actions and that, in Massachusetts, the protection of that right reflects a fundamental public policy of the state. To support that claim, Waithaka relies on Feeney v. Dell, Inc., 908 N.E.2d 753 (Mass. 2009) (“Feeney I“), and Machado v. System4 LLC, 989 N.E.2d 464 (Mass. 2013). As we will explain, Feeney I considered a question similar to that raised by Waithaka‘s argument: whether the right to bring a consumer class action pursuant to another Massachusetts statute represented the fundamental public policy of the Commonwealth, and thereby precluded the contractual waiver of the right to bring such an action. 908 N.E.2d at 761-765. Although the Massachusetts Supreme Judicial Court (“SJC“) concluded that the Commonwealth‘s public policy did preclude such a waiver, id., the Supreme Court, interpreting the
In Feeney I, the SJC concluded that the statutory right to pursue claims as a class provided by the Massachusetts consumer protection act represented the fundamental public policy of Massachusetts. 908 N.E.2d at 762. The SJC cited several reasons for that conclusion. First, the Massachusetts legislature “expressly provided for such [class action] mechanisms” in Section 9(2) of Chapter 93A. Id. The legislative history of that provision demonstrated a particular concern for the “aggregation of small consumer protection claims,” which a consumer might otherwise be unwilling or unable to pursue as an individual claim. Id. at 762-63. Moreover, prohibiting class actions would “undermine[] the public interest in deterring wrongdoing” and
Having concluded that Massachusetts public policy strongly favors class actions in the consumer context, the SJC considered whether it could invalidate a class waiver -- which was embedded within a mandatory arbitration clause governed by the
Soon thereafter, however, the Supreme Court decided Concepcion. Reviewing California‘s treatment of class action waivers in consumer contracts, the Court explained that the
There, the SJC explained that it now understood that the
Nevertheless, the SJC identified in Feeney II one ground for invalidating a class waiver that survived Concepcion‘s ruling on the preemptive scope of the
was to preserve the availability of an arbitral forum and remedy for the resolution of disputes between parties to a commercial contract, and that it would be contrary to Congressional intent to interpret the
FAA to permit arbitration clauses that effectively deny consumers any remedy for wrongs committed inviolation of other Federal and State laws intended to protect them.
Under this new standard, a Massachusetts court had to determine whether a plaintiff had proven “as a matter of fact” that the particular class waiver, in combination with the other terms of an arbitration agreement, made her claim nonremediable, effectively allowing an arbitration agreement to “confer[ on a defendant] . . . de facto immunity from private civil liability for violations of State law.” Id. at 462-63. To assess whether a particular class waiver rendered claims nonremediable, a court could consider, among other things, the complexity of the claims asserted, the amount of damages sought, and the presence of fee-shifting provisions. See id.18
On the same day the SJC issued Feeney II, the SJC issued Machado, which considered whether the reasoning articulated in Feeney I, applicable to class waivers in consumer contracts, as now modified by Feeney II, also applied to class action waivers in arbitration clauses of employment contracts, like the one in the Agreement here. See Machado, 989 N.E.2d at 467. The SJC noted that “many of the same public policy arguments [applicable to consumer claims under Chapter 93A] apply equally well to claims by employees under the Wage Act.” Id. at 470. However, for the same reasons described in Feeney II, the SJC concluded that the
Despite the “legitimate policy rationales” that led the Massachusetts legislature to create a statutory right to bring a class proceeding, codified in Section 150 of the Wage Act, the SJC concluded that those public policy concerns were “of no avail” after Concepcion. Id. at 470. As in the consumer claims context, when the
she lacks the practical means to pursue a claim in individual arbitration or, put differently, that the class waiver, when combined with the other terms of the arbitration agreement, “effectively denies [the plaintiff] a remedy and insulates the defendant from private civil liability for violations of State law.”
Id. (alteration in original) (quoting Feeney II, 989 N.E.2d at 440).19
Ultimately, the SJC concluded that the plaintiffs in Machado were unable to make that factual showing. Because they were seeking damages of approximately
Despite this outcome, Waithaka urges that the reasoning of Machado and Feeney I demonstrates that class waivers in employment contracts, like those in consumer contracts, are contrary to Massachusetts‘s fundamental public policy, as reflected in the three employment statutes under which Waithaka asserts his claims. Although that state policy cannot serve as a basis to invalidate a class waiver in an arbitration provision governed by the
Amazon sees the Massachusetts precedent differently. It argues that Machado shows that “Massachusetts now confines workers’ substantive right to class litigation to situations in which the plaintiff ‘effectively cannot pursue [his or her] claim . . . in individual arbitration.‘” Because Waithaka seeks damages greater than those at issue in Machado, Amazon argues, the class waiver provisions do not leave Waithaka without a viable means of pursuing relief and, therefore, even under Massachusetts law, these provisions are not unenforceable as contrary to the Commonwealth‘s public policy.
Amazon‘s reading of Machado disregards the way that Concepcion impacted the SJC‘s treatment of the class waiver at issue there. Amazon‘s proposed test for determining the enforceability of a class waiver -- whether a plaintiff can effectively pursue her claim in individual arbitration based on the amount of damages sought -- comes directly from Feeney II, see 989 N.E.2d at 441, in which the SJC identified an alternative basis for invalidating a class waiver in the context of a consumer claim after Concepcion held that state public policy cannot provide that basis when the
The SJC did not say in Feeney II or Machado that it had changed its view, expressed in Feeney I, that public policy concerns can invalidate a class waiver. Moreover, there is significant evidence in Machado that the SJC would conclude that the right to pursue class relief in the employment context represents the fundamental public policy of the Commonwealth, such that this right cannot be contractually waived in an agreement not covered by the
Indeed, Massachusetts provides even greater statutory protection for the right to bring class claims in the employment context than in the consumer claims context. Massachusetts law specifically precludes the waiver of the right to bring class claims arising under the Wage Act and Independent Contractor Misclassification Law.
Several statements in Machado confirm that the SJC would conclude that the Commonwealth‘s fundamental public policy protects the right to bring class actions in the employment context, and, furthermore, that it would have reached a contrary conclusion in that case if the
Thus, based on the SJC‘s reasoning in Machado, we are confident that the SJC would conclude that, like the statutory right to proceed as a class in the context of Massachusetts Chapter 93A consumer claims, the statutory rights to proceed as a class articulated in the Massachusetts Wage Act, Independent Contractor Misclassification Law, and Minimum Wage Law -- as well as the statutory provision that precludes contractual waiver of these rights -- represent the fundamental public policy of Massachusetts, and that the SJC would therefore invalidate a class waiver in an employment contract, like that of Waithaka, not covered by the
2. The Competing Laws
Because the Agreement‘s class waiver provisions would be invalid under Massachusetts law, we must assess whether Massachusetts law would oust the contractual choice of Washington law, see supra Section III.A, -- based on our assumption for purposes of this case that Washington law would permit the class waiver provisions to be enforced -- and thereby preclude arbitration from being compelled pursuant to state law. See Feeney I, 908 N.E.2d at 766 (engaging in conflict-of-law analysis to determine whether consumer contract‘s choice of Texas law was unenforceable as contrary to Massachusetts‘s fundamental public policy). Massachusetts has embraced the conflict-of-law principles in the Restatement (Second) of Conflict of Laws.23 See Hodas v. Morin, 814 N.E.2d 320, 324 (Mass. 2004). The Restatement establishes a two-part inquiry: first, we must assess whether the state chosen by the parties in their contract has a “substantial relationship” to the contract and, second, whether applying the law of that state -- here, Washington -- “‘would be contrary to a fundamental policy of a state which has a materially greater interest than the chosen state’ and is the state whose law would apply . . . ‘in the absence of an effective choice of law by the parties.‘” Id. at 325 (quoting Restatement (Second) of Conflict of Laws § 187(2) (Am. Law Inst. 1971)).
Washington, where both Amazon.com and Amazon Logistics are headquartered, has a “substantial relationship” to the contract. See Restatement (Second) of Conflict of Laws § 187(2) cmt. f (Am. Law Inst. 1971) (noting that a state has a “substantial relationship” to the contract if it is “where performance by one of the parties is to take place or where one of the parties is domiciled or has his principal place of business“). Yet Amazon does not dispute that, in the absence of an effective contractual choice of law, the law of Massachusetts would apply. Nor does Amazon contest that Massachusetts, where Waithaka has indisputably performed all of his work pursuant to the contract, has “a materially greater interest” in the enforceability of the class waiver and arbitration provisions than Washington. Moreover, engaging in a conflict-of-law analysis in Feeney I, the SJC had little trouble finding that, in a dispute where the Commonwealth‘s fundamental interest in avoiding class waivers was at stake, the Commonwealth had a “materially greater interest” than the state whose law would otherwise apply. See Feeney I, 908 N.E.2d at 766-67 & n.32
Hence, assuming that Washington law would permit the class waiver provisions, Massachusetts law would oust the contractual choice of Washington law as contrary to the Commonwealth‘s fundamental public policy and would govern the enforceability of the dispute resolution section of the Agreement. Under Massachusetts law, the class waiver provisions would be invalid. Because, as noted, see supra Section III.B, the Agreement stipulates that the class waiver provisions cannot be severed from the rest of the dispute resolution section, the arbitration provision would be similarly unenforceable.24
Thus, the district court rightly refused to compel arbitration pursuant to state law.
IV.
For the foregoing reasons, we affirm the district court‘s denial of Amazon‘s motion to compel arbitration.
So ordered.
