Vigus v. Southern Illinois Riverboat/Casino Cruises, Inc.Vigus v. Southern Illinois Riverboat/Casino Cruises, Inc.
MEMORANDUM AND ORDER
This matter comes before the Court on plaintiff Richard Vigus’s motion for class action certification under
I. Background
The Casino, or its agent Global Connect, regularly calls members of its Total Rewards customer loyalty program using a prerecord
This matter arose after Vigus received eight prerecorded telephone calls on his residential telephone line conveying an unsolicited advertisement from the Casino. At the time, Vigus had no established business relationship with the Casino and had not given his consent for it to call him. Apparently, the Casino called Vigus because the telephone company through which Vigus received residential telephone service had assigned him a telephone number that had, in the past, belonged to an individual who had given the number to the Casino when he or she had applied to the Total Rewards program. The Casino did not remove the number from its call list when it was reassigned. Vigus believes the Casino violated the Telephone Consumer Protection Act (“TCPA”) when it called him.
Among other things, the TCPA prohibits initiating “any telephone call to any residential telephone line using an artificial or prerecorded voice to deliver a message without the prior express consent of the called party” unless it is an emergency call or is exempted by regulations promulgated by the Federal Communications Commission (“FCC”).
Vigus contends he never gave his express consent for the Casino to call him and did not have an EBR with the Casino when it called him. Vigus now seeks to represent a class defined as:
All persons in the United States who were called, on or after March 1, 2004, on either (1) a residential telephone line or (2) a cellular telephone service, by or on behalf of Defendant using a prerecorded voice to deliver a message promoting Defendant’s Casino
to pursue a private cause of action under the TCPA,
Vigus also asks the Court to allow him to amend his complaint, which alleges only an improper call to his residential telephone number, to include a claim for improper calls to cellular telephone numbers in violation of the TCPA,
II. Motion for Leave to Amend Complaint
Whether Vigus should be allowed to amend his complaint is governed by
In considering Vigus’ request for leave to amend his pleading, it is important to remember that prior to certification of a class, the Court views a case simply as a suit by the named plaintiff. See Morlan v. Universal Guar. Life Ins. Co.,
Vigus has not shown that he is able to plead a cell phone TCPA claim, and amendment is therefore futile. The amended pleading would not survive a motion to dismiss because the proposed amendment contains no factual allegations that the Casino made any call to Vigus’ cell phone number. Thus, his proposed amended complaint does not allege a violation of
III. Class Certification Analysis
A principal purpose of class certification is to save the resources of both the courts and the parties by permitting an issue potentially affecting every class member to be litigated in an economical manner. See
Generally, when ruling on a motion for class certification, the Court does not consider the merits of the case; rather, the Court focuses on whether the certification requirements are satisfied. See Eisen v. Carlisle & Jacquelin,
Nonetheless, the determination of a class certification motion may involve some consideration of the factual and legal issues that comprise the plaintiffs cause of action. Coopers & Lybrand v. Livesay,
The Court must rigorously assess whether the prerequisites have been met, see Falcon,
The Casino argues that Vigus cannot establish that (1) the proposed class is sufficiently ascertainable as a class, (2) common issues predominate over individual issues and a class action is superior to other methods of resolving this dispute as required by
The Court begins with the ascertainability and typicality requirement because it is immediately struck with the potential over-breadth of the proposed class definition and Vigus’ likely atypicality. Vigus wants to represent every recipient of a prerecorded message from the Casino during the relevant time period. This is not a ease where the defendant purchased a list of residential telephone numbers from a vendor and proceeded to “cold call” each number, including Vigus’,
A. Implied Prerequisites
Before the Court can address the issues raised by
Vigus’ proposed class includes a substantial number of people who voluntarily gave their telephone numbers to the Casino knowing the Casino would call those numbers to present special commercial offers.
Even if the Court were to modify the scope of the class to limit it only to those who were reassigned telephone numbers that had been voluntarily provided to the Casino in the past by Total Rewards program applicants, the process of determining who fell within such a class could not be determined by objective criteria applicable to the class as a whole. On the contrary, specific inquiry would be necessary to determine whether each telephone number had actually been reassigned to a new customer.
Vigus argues this could be accomplished by reviewing Global Connect’s call logs to identify telephone numbers to which the Casino’s calls had been unsuccessful at least three times within a 60-day period, which may indicate the line had been disconnected, left dormant for a period, and then reassigned to a new individual or business. Vigus’ expert has made such a review and has found more than 1,400 such numbers. However, even after identifying such numbers, further number-specific inquiry would be necessary to identify reassigned numbers and their owners at the times of the Casino’s calls. For example, the Casino has provided evidence that at least three telephone numbers identified using Vigus’ culling process did not indicate reassigned numbers. In addition, it offers a number of reasons the identification process would not be conclusive: technical difficulties of the telephone company, placement of a “vacation hold” on a seasonal residence, telephone maintenance or
It is clear to the Court that determining who would be in a class narrowed to an appropriate size could not be done by reference to objective criteria applied class-wide and would be an unmanageable task.
B.
“A claim is typical if it ‘arises from the same event or practice or course of conduct that gives rise to the claims of other class members and ... [his] claims are based on the same legal theory.’” Oshana v. Coca-Cola Co.,
For the same reasons the Court finds the class not ascertainable, it also finds Vigus’ claim is not typical of the putative class members’ claims. The proposed class includes a substantial number of people who voluntarily gave their residential telephone numbers to the Casino knowing the Casino would call those numbers to present special commercial offers. Vigus’ claims are not typical of their claims because they consented to being called on their residential lines when they applied for Total Rewards program membership, and he did not.
To the extent Vigus seeks to certify owners of cell phone numbers called by the Casino who might have a cause of action for violation of
C.
“The
The predominant issues in this case will be individual questions rather than common questions. Vigus maintains that the Court would be faced with some common issues: whether the Casino’s calls constituted advertisements, whether the calls violated the TCPA, and whether the Casino’s conduct constituted willful or knowing violations of the TCPA such that treble damages would be appropriate. He further cites a number of cases suggesting that the common issue of whether a call or fax recipient consented to the communication was a common and predominant issue. See, e.g., Hinman v. M & M Rental Ctr., Inc.,
Those cases, however, are distinguishable from the case at bar. In the case at bar, there is a far greater likelihood than in the cases cited above that the Casino’s call list is not a list of homogeneously unconsenting recipients. On the contrary, determining who has consented or not consented to the Casino’s calls will depend on individual examination of the identity of the assignee for each number on the list at the time of each call. In truth, a myriad of individual inquiries will be necessary to arrive at a decision on the issue of liability, which renders this case unmanageable as a class action: whether each different prerecorded message was an advertisement, whether each Total Rewards program applicant who gave the Casino a contact telephone number had an EBR with the Casino, whether the telephone numbers given were residential, cell or business numbers, which telephone numbers on the list were at some point during the relevant time period not associated with the Total Rewards program applicant who provided the number, at what times did those numbers become reassigned or associated with someone other than the Total Rewards program applicant, and who received the prerecorded calls besides Total Rewards program applicants who had given the phone number. That the Casino may carry the burden of proving some of these individual questions as part of an affirmative defense does not render those questions any less predominant in this litigation. Thus, the circumstances here are far different than those in the cases cited by Vigus, which are not persuasive to the Court.
With respect to the specific set of facts presented in this case, the fact that the Casino delivered its prerecorded messages en masse to many recipients does not somehow consolidate the necessary individual inquiries into a common, predominant inquiry. It was not the common course of conduct of making of the prerecorded telephone calls generally that constituted the allegedly wrongful act, but the irregular conduct of directing those calls to certain individuals that might have been protected from those calls by the TCPA
Certifying this case as a class action would not achieve economies of time, effort or expense because of the numerous individual questions that would need to be answered to reach a fair and just result on the issue of liability. On the contrary, it would burden the Court and the litigants with the arduous task of sifting through each putative class member’s claim to determine its merits on a case-by-case basis. This is unacceptable, especially where putative class members who were actually aggrieved by the Casino’s acts have a quick, adequate and superior remedy in other more speedy venues such as, for example, a state small claims court. Additionally, in cases such as this, there is no need for uniform results because putative class members’ differing situations are likely to warrant different results.
In light of the foregoing reasons for denying class certification, the Court need not address the other
IV. Conclusion
For the foregoing reasons, the Court DENIES Vigus’ motion for leave to amend his complaint (Doc. 74); and DENIES Vigus’ motion for class certification (Doe. 70).
IT IS SO ORDERED.
Notes
. Vigus invokes the Court's federal question jurisdiction under
. As noted above, Vigus argues that, while Total Rewards program applicants may have consented to be called, they did not expressly consent to be called and given a prerecorded message. However, Vigus has given the Court no reason to believe that the consent given by Total Rewards program applicants to receive telephone calls was limited to non-prerecorded calls. In the absence of evidence that the consent did not extend to prerecorded telephone messages, Vigus has not carried his burden of showing the class is not overbroad.
. Pursuing the theory that Total Rewards program applicants who consented to being called did not consent to being called using prerecorded messages would also create the need for individualized inquiry into the scope of each applicant's consent. This would render litigation under that theory unsuitable for class treatment because of the numerous individualized inquiries that would predominate.