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Vail v. Texas Farm Bureau Mutual Insurance Co.
754 S.W.2d 129
Tex.
1988
Check Treatment

*1 ent, and the measure of pocket”

either the “out of or “benefit of bargain” theory way should in no be

read as exclusive.

Chief Phillips joins Justice in this

Concurring Opinion Rehearing. ux., Petitioners,

Melvin L. VAIL et FARM

TEXAS BUREAU MUTUAL COMPANY,

INSURANCE

Respondent.

No. C-4598.

Supreme Court of Texas.

May 1988.

Rehearing July Denied *2 Sanders, Sherman,

Roger D. Joe K. Kincaid, Longley Longley and Mark L. Maxwell, Austin, petitioners. for Davis, Jr., Touchstone, Sidney H. Ber- Johnston, Smith, Dallas, nays, Beall & respondent.

SPEARS, Justice. presents question This case of wheth- against er an insured has a cause of action an insurer for unfair claims settlement Deceptive under the Trade Prac- tices Act or the Texas Insurance Code. Maryanne Petitioners Vail in- Melvin policy sured their home under a respondent Texas Farm Bureau Mutual In- Company. surance The home was de- stroyed by during policy period, fire pay and Texas Farm refused claim. The Vails sued Texas Farm for the policy full amount of the and for Deceptive under the Trade Practices Act (DTPA), Tex.Bus. Ann. & Comm.Code 1987), seq. (Vernon 17.41 et and the Tex- Code, Tex.Ins.Code Ann. art. as Insurance alleging Supp.1988), a bad claim. faith failure to verdict, Based on a the trial court judgment rendered for the Vails for treble prejudgment in the amount of the amount, and attor terest trebled appeals ney’s fees. The court of reversed judgment part of the trial court’s that permitted actual trebled the policy limit as the Vails to recover damages, prejudgment actual interest on amount, attorney’s fees. S.W. 2d 692. We reverse judg appeals court of and render ment the Vails recover treble interest policy, prejudgment amount of the only, and attor policy on the amount of the ney’s fees. poli- purchased a fire insurance in 1978. Under the

cy from Texas Farm $25,000, insured for policy, the home was $10,000. insured for and the contents were July home on The Vails’ burned during agent (a), policy. term of the Sec. which acts were Farm Texas informed the Vails that the as defined 2(d) company “willingly” pay attempting would not Sec. claim, prompt, effectuate allegedly because the had not adequate settlements on claims sub- list of the contents mitted in which had destroyed in the become adequacy fire. The reasonably clear. however, bearing, contents list had no *3 Texas duty policy Farm’s under the proceeded The case on the basis of these on the home itself. Texas Farm notified statutory allegations and the claim Vails’ August 15, the Vails on 1979 that it had that Texas Farm had the com- breached denied the claims for both the home and duty faith fair mon-law and deal- the inadequate contents based on the con- ing. found Farm had that Texas tents list. intentionally failed to exercise processing the of the Vails’ claim re- engineering Texas Farm then hired an fusing promptly, fairly, to settle firm to investigation. conduct an arson equitably and after Texas Farm’s engineering firm concluded that no had become clear. Based on fire-setting present materials were on the jury findings, the trial court awarded receiving engineer- Vails’ site. After $35,000, policy the Vails the full limit of ing report, firm’s Texas Farm amount, trebled that and attor- awarded Fire State Marshal’s office to conduct a ney’s prejudgment fees and interest investigation. second arson An investiga- figure. trebled tor for the Fire Marshal’s office tested four appeals The court of reversed that samples sample of fire debris. One showed judgment of the trial court’s that trebled fire-setting no present. materials were the actual awarded the Vails. samples The other three pres- indicated the appeals The court of held that there is no fire-setting Expert ence materials. testi- private cause of action for unfair claims trial, mony however, indicated that the under the DTPA or samples three were tested under conditions appeals Insurance Code. The court of questions that raised to validity as per- modified the trial court’s results. Based on the Fire Marshal’s re- mit the Vails to recover the combined port, changed Texas Farm its basis for $35,000 policy limit of on the home and denying inadequate the claim from an con- contents, prejudgment interest on that tents list to arson. amount, attorney’s fees. Farm, seeking The Vails sued Texas re- they properly The Vails contend that covery damages, treble pleaded, proved, jury findings and obtained attorney’s fees based on unfair claims set- under the DTPA and the Insurance Code so alleged tlement viola- as to entitle them to recover treble dam- tions of the DTPA and the Insurance Code. ages. responds Texas Farm ar- with two lodged special Texas Farm exceptions to First, guments. Texas Farm asserts that pleadings, complaining the Vails’ of lack of adequately plead the Vails failed to viola- notice. The trial court struck all of the tions of the DTPA and the Insurance Code. DTPA allegations and Insurance Code with Second, argues Texas Farm that even the exception following: pleadings provided adequate notice of the alternative, In the Defendant violated claims, DTPA Code Comm.Code, Tex.Bus. Vails failed to state a cause of action under 17.50(a)(4)by employing using acts Texas law. which violate art. 21.21 of the Texas In- Code, regulations surance or rules and allege pleadings that Tex issued Board State of Insurance 17.50(a)(4) as Farm violated section 21.21, under said art. as follows: by engaging in DTPA acts that violate (b) By engaging practices contrary in the 21.21 of the Texas Insurance Code regulations promulgated pursu-

to Sec. 4 of Insurance Board Order or rules or 17.50(a)(4) ant to that article. Section Griffin, Star Ins. Co. v. Life provides: the DTPA (Tex.Civ.App. — Beaumont writ ref’d Texas Farm concludes A consumer maintain an action legislature, by enacting 21.- .article following where constitutes a 21-2, any private “sealed off” cause of producing damages: cause of actual practic action for unfair claims settlement DTPA and article ance Texas Farm Lawyers Title Ins. their claims under section ture has limited the state a cause of action tices. the Vails were Insurance Code. Tex.R.Civ.P. scribed tained in article 21.21-2 of the Insurance claims Board of Insurance to issue as Farm was App. engaged sist orders 17.50(a)(4) which article 21.21 relief DTPA, however, entirety. article 21.21 of the Code. of unfair or Co. v. incorporate “remedies” Tex.Bus. & Comm.Code Ann. § (Vernon 1987). Texas Farm contends that Texas Farm — El language Code, ance The use or ance under Art. of Art. son of an act pleadings provide adequate notice of Jewell, Tex.Ins.Code Ann. art. 21.21-2 Article 21.21-2 authorizes by 17.50(a)(4) amended, in unfair claims Paso See section 16 of article 21.21 of the upon finding the Vails nevertheless provision section 16 of article argues deceptive Mobile of section given adequate seeking maintains that even if the the State Board of Insur- by as amended. employment by any per- DTPA or rules and of the DTPA does not practices Texas Insurance its writ Insurance Code that defines the County acts or remedy for unfair relief under section terms, that an § under Texas law. the Texas ref 'd 17.50(a)(4) for conduct 17.50(a)(4)of the 16 of the Insur- cease and de- to that con- 910 Texas Insur- practices 47; Mutual Ins. incorporates be insurer has notice that regulations 21.21, (Tex.Civ. failed to Stone v. granted. violation legisla- State types (Ver- prac- Code, Tex pro its another’s by any person regulate (Vernon Supp.1988). rates section 16 of article surance Code. Section Bus. to be remedial insurance). 1987); Tex.H.B. 417 Before the House Committee (Feb. 27, 1973) (the DTPA was intended to apply to the insurance Melody Barnes, Code Ann. art. 1988) (the purpose of article 21.21 is to Consumer Protection Act: to the insurers from 1987); DTPA or the Insurance Code that Ins.Code 724 S.W.2d Supp.1988). ness of insurance includes the na Tex.Bus. & Comm.Code Ann. § practices in the (Vernon 1987); es under the DTPA or Insurance Code. grant relief [1] Section The DTPA and the Insurance Code each §§ Business and Casualty adjustment any of the liberally handling of Comm.Code Ann. DTPA and the Insurance Code are trade purposes 741 S.W.2d Home Ann. art. engaging in: 17.50(a)(4) for unfair or Deceptive Trade Practices— There is no or 21.21; & practices in the construed to who Tex.Ins.Code Ann. art. of claims and losses. Aet deceptive by 21.21, legislature Surety Manufacturing practices declared to be 771-72 Industry, of those statutes. insurance claims. See Supp. Ann. art. has been for conduct industry); § Co. 1 permits (Tex.1987); 1988). provision 21.21 of the In- 354 n. 7 DTPA (Vernon Supp. § has mandated 63rd of insurance. Hearings promote v. Section investigation 2(a) (Vernon injured by *4 Marshall, 17.50(a)(4) The busi recovery exempts Leg. incorpo- Texins. relating Co. acts or in the (Tex. 4 of Tex. Tex. 1(b) 21.- on 17 non 1981). It has been held, however, [2] conduct defined in rules or regula- lawfully adopted by the Board private tions not confer a article 21.21-2 does meth- article 21.21 as unfair injured by upon cause of action individuals de- competition and unfair or ods of practices. Lone unfair claims settlement ceptive acts or m the busi- competition, method of or that is an un- insurance; ness of or deceptive fair or practice act or as de- [3] any practice 46 of the Business & Commerce deceptive amended, trade defined as an unlawful by Section 17.- fined other rules and Board of Insurance Code of Texas or by provisions regulations as defined authorized of the Insurance of the State by these or by Code. 21.21, 16(a) Tex.Ins.Code Ann. (Ver- Supp.1988). non (b) contend that Irrespective of the fact that im- Texas Farm in the second and proper practice trade is not defined types third prohibited conduct by section any other section of these Rules and by engaging by declared Regulations, person no engage shall rule regulation or of the State Board of this state in practice trade which is Insurance to be unfair deceptive; or determined by law to be an engaging in acts that constitute an unlisted competition unfair method of or an un- deceptive under section 17.46 fair in the of the DTPA. We will address each of the business of insurance. separate theories advanced the Vails to Insurance, State Bd. of support their recovery of treble (now4 21.3) (Hart 28 Tex.Admin.Code under section of the DTPA and 1986) added). (emphasis Section 4 thus section 16 of article 21.21 of the Insurance permits an insured to against recover Code. insurer for unfair acts proof that the insured adversely has been Claims Settlement Practices As Unfair injured affected or by either Declared State Board of *5 that is unfair or by Insurance Regulations defined by Insurance Code or other rules or note, As the Vails section 16 of arti regulations promulgated by the State prohibits cle 21.21 an insurer engag from Insurance; (2) Board of deter ing practices in declared to be unfair or pursuant mined to law to be an unfair or deceptive by regulation a rule or deceptive practice in the insurance busi State Board of Insurance. allege The Vails ness. See Allstate Ins. Co. v. Kelly, 680 that Texas Farm engaged in de 595, 1984, 605 (Tex.App. Tyler— clared to be unfair or by State writ ref’d Board of 18663, Insurance Board Order regulation specifically adopted pursuant to 4(a) 1. Section Board Order 18663. article Insurance, 21.21. State Bd. of In order to establish a cause of action (now 28 Tex.Ad § 4(a) based on section of Board Order (Hart 1986)). min.Code § an insured must establish that the Insur- pleaded that Texas Farm in con regulation ance Code or a rule or by prohibited duct by section 4 of Board Order the State Board of Insurance defines which reads: practice or deceptive. act as unfair or The Sec. 4. UNFAIR TRADE PRACTICES 21.21-2, 2(d) Vails note that article PROHIBITED. prac- Code as an unfair defines (a) misrepresentation The of insurance tice: policies, competition, and unfair Not attempting good in faith to effectu- insurers, by agents and other fair, prompt, equitable ate settle- persons prohibited connected by Arti- ments of claims submitted in which liabil- cle 21.20 and Article by 21.21 or other ity reasonably has become clear.... provisions of the Insurance of Tex- Code 21.21-2, 2(d) (Ver-

as and regulations rules and of Tex.Ins.Code Ann. art. 1981). the State Board non per- of Insurance. No The Vails contend that engage son shall in any incorporated this state in definition is into Board Order misrepresentation that is a provides and thus basis their of an insurance 17.50(a)(4) that is an unfair cause of action under pleaded, DTPA. The Vails imposing offered evi- sanctions on an insurer for such dence, and obtained a acts, that the acts were committed “with- Texas Farm good attempt did not in faith Thus, out cause” and “frequency.” with to promptly fairly settle the Vails’ “frequency” requisite is not a element of liability when Texas Farm’s became any of the acts defined in article 21.21-2 as reasonably clear. practices; rather, unfair trade “frequency” prerequisite is a to the issuance of cease Texas Farm maintains that and desist orders the Board. Vails por not utilize definitional tion of article 21.21-2 because that article pleaded that Texas Farm does private not confer a cause of action attempted good had not in faith to effectu injured by individuals unfair claims ate settlement of their claims after its lia McKnight v. Ideal clear, bility reasonably became Mutual F.Supp. in prohibited defined article 21.21-2 and (N.D.Tex.1982). Vails, however, do By Board Order 18663. incorporating not seek to recover under article 21.21-2 Board Order 18663 and the definition con and, fact, concede they have no 2(d), tained article the Vails private cause of action under that article. stated a cause of action to section allegations The Vails’ are based on section 17.50(a)(4) of the DTPA and article 17.50(a)(4) of the DTPA and article Further, the Vails offered evidence 16 of the Insurance Code. The fact that jury findings and obtained that Texas Farm pri 21.21-2 itself does not confer a (1) attempt did not faith to effectu preclude vate cause of action does not prompt, ate a incorporation of definitions contained in clear; once had become that article regulations into rules and failed to exercise promulgated by the State Board of Insur investigation processing of the claim. ance. Vails, therefore, are entitled to recover Texas alternatively Farm asserts that under section of the DTPA. permitted even the Vails were incorpo- Alternatively, attempt the Vails to estab- rate an article 21.21-2 definition into Board pur- lish that stated a cause action the Vails must show “fre- 4(a) suant to section of Board Order 18663 quency” of statutory conduct to meet the *6 on the of basis the definition of unfair argues definition. Texas Farm practices claims settlement contained in an- prefatory language 21.21-2, of article 2§ regulation by other the State Board (d) defines subsection as an “unfair claims Insurance, of Board Order 41454. This practice” only settlement if such acts are argument court considered a similar in performed “committed cause without and Chitsey Lloyds Co., v. National frequency by with such as determined (Tex.1987). 738 S.W.2d 641 Board Insurance.” State of provides: 41454 21.21-2, 2(d) (Vernon 1981). Ann. art. practices Unfair settlement means single Texas Farm thus contends that a act committing performing or with such fre- by an insurer can never be an unfair claims quency general practice as to indicate a practice settlement under article 21.21-2. any following: Article 21.21-2 was enacted to en able the State Board of Insurance to halt attempting good in Not faith to ef- by through insurers practices unlawful prompt, fectuate a orders. use of cease and desist Lone Star of claims settlement submitted 576, Griffin, 574 S.W.2d Co. Life 580 liability has become 1978, (Tex.Civ.App.—Beaumont writ clear. n.r.e.). legisla ref’d In article Insurance, specific ture defined the acts which consti State Bd. of Amendment Un- Competition tute claims fair Practices of and Unfair Insurers, 10, determine, (August required prior that the Board Docket No. 41454

135 1982) (now 28 Tex.Admin.Code Claims Settlement 21.203 Practices Unfair (Hart 1986)) (emphasis added). Chitsey, Under Section the DTPA 17.46 of this court held that Board by prohibits Section 16 of article 21.21 also terms, express requires its proof of more engaging any practice an insurer from act. Chitsey, 738 S.W.2d at single than a by defined section 17.46 of the DTPA. Sec- Consequently, 643. the Vails not suc- tion 17.46 specific of the DTPA enumerates cessfully rely on the by definition “false, misleading, deceptive acts as or acts Board Order 41454 because that definition practices,” or but this enumeration does includes, element, a requisite “such fre- not constitute an exclusive list of acts that quency as general to indicate a prohibition against deceptive violate the practice.” An insurer’s denial of Williams, two Spradling v. trade claims single made insured does not 566 S.W.2d 564 Section any type “frequency” required encompasses constitute the 17.46 of business activity definition of an unfair claims Id. that deceives consumers. practice alleged, When an unlisted Board Order 41454. is plaintiff must obtain a 4(b) 2. Section Board Order 18663. act or occurred and that it was Id. at 564. deceptive. 4(b) Section of Board prohib Order 18663 its unfair trade that have been Article 16 of the Insurance Code determined pursuant to law to be an un makes any actionable violation of section fair deceptive Casualty DTPA. Aetna 17.46 of the While a Surety Marshall, jury finding Co. v. does not constitute “a determi S.W.2d law,” (Tex.1987). Thus, nation of empowered this court is section 16 of article incorporates 21.21 determine whether unlisted conduct constitutes an false, misleading, determined to be unfair or In Arnold v. Na act. Allstate deceptive. Kelly, Ins. Co. v. tional County Mutual Fire Ins. (Tex.App. Tyler 680 S.W.2d 165, 167 (Tex.1987), we held that as — writ ref’d between insured, an insurer and the there is duty of the insurer to deal The Vails assert the failure to at- fairly good and in faith in processing tempt to promptly, fairly, settle a claim In Aranda v. Insurance Co. claims. equitably liability when becomes reason- America, North 212-13 ably clear is an unlisted (1988), we held that an insurer breaches the practice under section the DTPA. duty dealing and fair The Vails further contend that ob- failing to promptly equitably pay jury finding tained a that Texas Farm had insured’s claim when becomes rea engaged in deceptive act because the sonably holdings clear. Our Arnold Special answered Issue No. as follows: Aranda determinations you preponderance Do find from a law that an insurer’s lack of faith in intentionally evidence that the defendant *7 processing a claim is an unfair or good failed to exercise faith in the inves- act. The Vails therefore stated a cause of tigation, processing, and denial of the practic action for unfair claims settlement claim made the basis of this lawsuit? 17.50(a)(4) es under section of the DTPA Answer: “We do.” 21.21, and article 16 of the Insurance § jury requisite The made the determina- through incorporation Code the of Board tion Texas Farm that had 18663, 4(b) holdings and the of this § when it found that court Arnold and Aranda. Texas Farm had failed to exercise pleaded proved and that Texas handling faith in the claim. Vails’ Farm failed to exercise the also found that Texas Farm’s processing of intentional, their claims. The Vails are although failure no was such thus entitled to recover finding expressly required by pre- under section 17.- the 50(a)(4) of the Compare DTPA. 1985 Tex.Ins. Insurance Code.

136 21.21, 16(b)(1) (Vernon damages Code Ann. art. sue “delay” resulting on from § Supp.1988) (requiring of practices, “know- unfair claims the ing” recovery conduct for of any treble dam- Vails are not entitled to under recovery ages). proved The Vails stated and the cause DTPA. 17.50(a)(4) action of of section the We hold an insurer’s unfair 21.21, DTPA and article 16 of the Insur- § refusal to insured’s claim the causes by pleading proving ance Code damages of as a matter law at least Texas Farm had committed an unlisted de- policy wrongfully amount of benefits ceptive under section 17.46 withheld. Casualty Surety Aetna Co. the DTPA. of Marshall, 770, (Tex. v. 771-72 We proved hold that the stated and Vails 1987); Royal Ins. Globe Co. v. Bar Con a cause of action for unfair claims settle- sultants, Inc., 688, (Tex. S.W.2d 577 694 ment under section of 1979); Kelly, Co. v. Allstate Ins. 680 S.W. DTPA of one three alternative 2d (Tex.App. Tyler 605 writ — (1) grounds: 21.21, incorporating article ref’d at The Vails suffered a loss Code, 4(a) 16 of the Insurance section of § the time of the fire for which were definition of an entitled to make a under the insur unfair claims settlement in article policy. ance not It was until Texas Farm 2(d) Code; (2) of the Insurance wrongfully the claim denied that the Vails’ 21.21, by incorporating article 16 of the legal damage. loss was transformed into a 4(b) Insurance of Board Or- is, minimum, damage That amount 18663, and der the determinations made policy proceeds wrongfully of withheld Arnold, Aranda; court in Texas Farm. by incorporating article 16 of the fact that the Vails have a breach Insurance Code 17.46 and section contract against action Texas Farm does

DTPA. preclude a cause action under DTPA and 21.21 of the Insurance Other Issues Code. DTPA and the Both the appeals specif- court of did not make provide statutory Code remedies holdings points ic other other Tex. cumulative of remedies. generally agreed error but with the conten- Bus. Ann. & Comm.Code tions Texas Farm. Because we reversed 1987); Ann. art. appeals the court of hold that the Vails (Vernon 1981); Baldwin, Smith a cause of for unfair stated action claims S.W.2d 614 n. It is well and are entitled to tre- persons settled that without insurance are DTPA, damages we ble under the will also represen- allowed to recover on false based parties’ points of error on address Sale, tations of coverage, Kennedy v. appeals specifi- the court did not (Tex.1985), S.W.2d 892-93 and that cally rule. damages insurer be liable First, insured or failure Texas Farm contends that for its refusal to settle third-party cannot the basis of Texas claims. G.A. Stowers Furni- recover on Co., 15 Indemnity conduct the home was de- ture Co. v. American Farm’s after (Tex.Comm’n stroyed by App.1929, fire because the Vails holding approved). incongru- in- It would under the be claimed recoverable paid premi- Texas Farm’s ous to bar an insured —who has surance contract. Under protection theory, policy under the ums and is under the the amount due entitled recovering damages solely represents policy when the breach *8 —from pay refuses to a wrongfully constitute insurer valid contract and does not actual damages claim. would be contra- in relation to claim of unfair Such a result purposes of the practices. Texas Farm vention of the remedial claims settlement the DTPA and the Insurance Code. Tex.Bus. argues that Vails did not because 1987); (Vernon evidence, jury & Comm.CodeAnn. plead, offer or submit is- however, hold, trial Ann. We do in prejudgment Supp.1988). improperly court awarded Prejudg on the trebled amount. terest pleaded proved that the Vails puni may not be awarded on ment interest $25,000 coverage on the home fire loss was damages. Quality Control tive Cavnar $10,000 policy the contents. Their on (Tex. Inc., 696 S.W.2d Parking, to the home itself was a “valued” as 1985). measure of one in which the the value insured was set the con property Third, that Texas Farm contends tract; thus, necessary it was not in the not entitled to recover under the Vails are prove total loss to actual case of the Vails’ comply the DTPA because failed damages. Casualty Houston Fire 17.50A, provi DTPA notice with section Nichols, (Tex. Co. v. Farm asserts that the Vails sion. Texas 1968). contents, As to the found dam failed to state the amount of actual $10,000 in dam the Vails sustained required as ages they allegedly sustained challenged ages Texas Farm has not purpose section 17.50A. The finding. The Vails offered evidence requirement DTPA notice is to inform wrongfully had that Texas Farm denied complaint and thus seller of the consumer’s $35,000 claim, resulting in a failure to provide opportunity parties for the $35,- due. The Vails when thus sustained litigation. settle the matter without North damages 000 as actual as a result of Texas Bauerle, 678 American Van Lines v. Farm’s unfair claims settlement (Tex.App—Fort Worth Second, Texas Farm contends that n.r.e.). The notice writ ref’d damages trebling the trial court was 17.50A, letter, sent to section discretionary unwarranted no dam- because stated: age presented pursuant sec- issue was officially This letter is to make demand 17.50(b)(1) tion of the 1979 version of the policy upon you payment for respond DTPA. The that the case Vails dwelling and the lost for the value of the was tried the 1977 version of the contents to the extent of the full cover- DTPA, mandatory for tre- age policy. bling damages. The therefore ar- made their claim for a total loss gue for that there was no need an issue speci- policy under a with Texas Farm inquiring whether Texas Farm had “know- $25,000 coverage fied the extent of ingly” violated the DTPA. $10,000 the contents. the home and the 1979 the 1977 or ver Whether to meet The notice therefore sufficient was dispositive applies sion of the DTPA is not 17.50A,and the requirements of section 17.50(a)(4), ap of this as it case. Section recovering precluded not from Vails are versions, pears in 1977 and 1979 both the by the trial awarded the trebled incorporates 21.21 of the Insurance court on this basis. 16(b)(1) of entirety. Code in its Section appeals is judgment of the court of article 21.21 the time this action arose is here ren- reversed provided: recover treble the dered that the Vails section, (b) In a filed under this suit interest policy, prejudgment amount of prevails may plaintiff who obtain only, and attor- policy on the amount of actual three times the amount ney’s fees. damages plus attor- court costs and ney’s fees.... GONZALEZ, J., dissenting. Thus, section of either because incorporates of the DTPA version PHILLIPS, C.J., sitting. not pleaded 16 of article 21.21 and the Vails GONZALEZ, Justice, dissenting. damages, presented evidence provid- legislature has awarding I dissent. tre- trial court was warranted of action for unfair private cause ed for to the Vails. bled *9 practices settlement under either the No engage insurer shall in unfair claim DTPA or the finding Insurance Code. In practices. Unfair claim set- action, such majority practices a cause of committing has tlement means had to reading performing resort to a tortured frequency of the with such as to DTPA, general Insurance and Vail’s indicate a business pleadings, any ignored following: and has of the opin- our recent .... in Chitsey ion Lloyds National (15) refusing con- claims without

738 S.W.2d 641 I would affirm ducting investigation a reasonable appeals.1 of the court of upon based all available information. Ins., State Bd. of Amendment of nothing legislative There is in Unfair history Competition Rules, & Practices of Insurers of section of the DTPA or article (Aug. 10,1982) Docket No. (emphasis 21.21 of the Texas sug- Insurance Code to added). gest legislature pro- intended to private vide a cause of action for unfair that, This court found in Chitsey absent claim settlement showing a company that the insurance re- reasonably fused investigate such “with legislature If the had intended to create frequency general as to indicate a private cause action for unfair claim practice,” recovery there can be no under practices, it would have listed Board Order 41454. 738 S.W.2d at 643. practices unfair claim settlement spe- as a cific subdivision of section 17.46 of the majority following claims that it is DTPA or article 21.21 of the Insurance Chitsey, attempt insofar as the Vails Instead, Code. It did neither. legisla- using a cause of establish action the defini- ture unfair, practices enacted article 21.21-2 to deal tion of unfair claim settlement with However, practices,

claim settlement found Board Order 41454. an act provide private language which did not when faced with identical defin- cause of ing unfair in article action but authorized the State Board so, majority permits recovery. To do it Insurance to issue cease and or- desist employs what I believe is a false distinc- ders that an insurer has tion, holding “frequency” req- is not a engaged in practic- unfair claim settlement uisite element of the acts defined in article es. 21.21-2 practic- as unfair claim settlement The majority is not satisfied to hold for es. just theory recovery. Vail under one states, pertinent part: Article 21.21-2 apparent Because of the weakness and con- insurer, reasoning majority’s opinion, voluted Any following acts an necessary the court has found it to “throw per- committed without cause and everything including frequency the kitchen sink” with such as deter- formed opinion. example, plead- its For Vail’s live mined Board State ings allegations Act, are devoid of that Tex- in this shall consti- practices: as Farm violated an unlisted act tute claim settlement However, pretends the court integral part this was Vail’s (d) attempting faith to effec- Also, pleadings. majority’s opinion prompt, tuate settle- Chitsey. contravenes our recent decision in ments of claims in which submitted liability has become clear. plaintiff sought to state a Chitsey, the added). (emphasis cause of action on the definition Tex.Ins.Code art. 21.21-2 based apparent “frequency” may in It is unfair claim settlement found while acts, requisite those Board Order 41454. 738 S.W.2d at 641. not be a of the actual performed “frequency” That stated: acts must be with Thus, $35,000 appeal Vail contents. the sole issue on 1. Texas Farm admits that it owes represents policy; whether Vail is entitled to treble which $25,000 full amount $10,000 dwelling for the the law. for the *10 the in Legislature, to the I am that they if are to be elevated status of convinced Act practice.” passing Deceptive “unfair claim the Trade Practices an Code, the intended Insurance never Also, rejected argu- Chitsey, in we the such a result. jury finding a of an ment that insurer’s diligence determining to use in failure due three of re- The all theories court bases “deter- amount of its insured’s loss is a the Vails, by to covery single pleading the a by creating law” a cause of ac- mination wit: Instead, jury finding held that “a tion. we alternative, In the Defendant violated engaged prohibited that one has in conduct Com.Code, 17.50(a)(4) by Tex.Bus. & for a cannot be substituted declaration of employing using acts violate or which prohibited.... conduct is what words Code, art. 21.21 of the Texas Insurance by for at least state ‘determined law’ call a regulations by or the rules and agency, legislative, not determination of Insurance under said art. State Board just finding.” not a Id. 643. 21.21, as follows: majority opinion in its states: (b) practices contrary By engaging in the jury finding a does not constitute ‘a “While to Sec. 4 of Insurance Board Order law,’ empow of this court is determination (a), 18663, Sec. which acts were unfair ered to determine whether conduct consti deceptive by or as defined art. deceptive tutes an or act.” 754 S.W. 2(d) attempting Sec. in distinguish This 2d at 135. does not Chit- faith to effectuate Chitsey. this I sey; contravenes Because in settlements on claims submitted distinguish Chitsey, cannot I hold would which had become the Vails have not stated a cause of action clear. Deceptive section pleading, From the court finds this lone through incorpo Trade Practices Act the Deceptive that Farm violated the Texas ration of article 21.21 16 of the Insurance respects: in three Trade Practices Act Code and section of Insurance Board (1) it Board Order Sec. violated I also hold the Order would that 4(a), in that it committed an unfair plead decep Vails have failed to an unlisted deceptive defined act as tive trade 2(d); 21-21-2, art. I would affirm the of court (2) it violated Sec. appeals. of 4(b), practice in a it trade that to be unfair or determined law an PHILLIPS, Justice, dissenting Chief in the business act Rehearing. on Motion insurance; respectfully opin- I dissent. The court’s it committed unlisted asserts that to ion the Vails entitled Com. under Tex.Bus. & recover treble under three differ- Code, 17.46(b). recovery. theory theories of Each is ent outset, join I At the Justice Gonzalez’ confusing statutory predicated a applies it the first dissent insofar as to understand, analysis that difficult to I alleged by Texas Farm. believe violation agree. begin I Even with which cannot to Chitsey Lloyds that v. National through Deceptive journey its labored (Tex.1987), forecloses Practices Trade Act and holding Farm’s denial of that Texas ignore court the failure of must require- “frequency” claim meets Vails’ plead to their causes action the Vails and Tex. Board Order 41454 ments both findings to neces- properly and obtain Ins.Code, 21.21-2. support The end result is an sary to them. violation, regards alleged As the second opens the opinion apparently door 4(b) of Farm violated Section of treble dam- that Texas possibility of an award 18663,1 find no whatso- an Board Order basis ages virtually every case first conclusion. insurer ever the court’s contests claims of its insured. place, theory pled. was not common law duties faith and fair pleadings 4(a) refer dealing. They are not determinations Order, Board portion upon not the comprises deceptive which what the court relies. 18663, 4(b). By Board holding are, this court elevates Moreover, opinions our in Arnold v. Na- *11 general duty per common law to a se statu- tional County Mut. Ins. 725 S.W.2d tory subject violation to damages. treble 165, (Tex.1987) 167 and Aranda v. Insur- ance America, Co. North 748 S.W.2d I Finally, disagree that the Vails have of 210, (Tex.1988), 213 do not amount to a established that Texas Farm’s failure good “determination law” that faith fail- settle their claim constituted an unlisted ure to settle a claim is “an unfair decep- deceptive practice trade under subsection tive act or 17.46(b) in the business of Deceptive insur- Trade Practices Ins., ance.” State Bd. 28 Act. recovery Tex.Admin. To warrant for an unlisted 21.3(b) 22, 1982) Code (July practice, finding there be a [Board must 18663, In Chitsey, this court wrote: act occurred it deceptive. 4b]. was “The words Williams, ‘determined law’ call 561, for at Spradling v. 566 S.W.2d least a agency, legislative, state not de- To meet requirement, just termination and not a finding.” points jury’s court finding 738 S.W.2d at 643. court now holds Texas intentionally Farm failed to exercise “this empowered court is good to determine faith in the settlement of the Vails’ whether conduct constitutes an unfair or claim. simply This is not a finding that agree act.” I with this statement Texas Farm’s good failure to exercise faith in principle, inapposite but find it to the was a deceptive act. To obtain such a case before us. finding, the jury properly must have been is, instructed as a to what act Undoubtedly, might this court be con- and it must have found that act fronted with a case which it is called question deceptive. was Spradling v. upon to whether particular determine Williams, 566 at 564. In the ab- trade is “an or deceptive act sence of a that the failure to exer- in the insurance” good deceptive, cise faith was there be can 18663, 4(b). to Board Order no violation of unlisted an Having determination, made such a the de- cision of properly this court Having Decep- could be relied found a violation of the upon by parties alleging Act, a violation of tive Trade Practices court holds 18663, 4. Chitsey may would the Vails damages. recover treble not foreclose such result. The court holds that whether the suit was brought pre-1979 under the version of the Arnold, however, Aranda and do not Act, in damages which treble were manda- comprise Arnold, such a In determination. tory, Act, or the 1979 not version this court duty held that “there is a dispositive. outset, I At the would hold the part fairly good insurers to deal and in applicable. version of the Act is faith with their insureds.” S.W.2d at 15, fire July occurred 1979. Under the Aranda, 167. held that we “there is a terms of pay- the loss was not duty compensation of workers’ days proof able until 60 after of loss was fairly carriers to deal and in faith Further, trial, to the insurer. injured employees with in the processing of stipulated Vails that the date of denial insurance claims.” 748 S.W.2d at 213. It September of their claim was 1979. assert, credulity stretches as the court Both of August these dates after does, holdings that those amount to a de- the date on the 1979version termination that Texas Farm’s failure to the Act took effect. exercise in the settlement “deceptive damages Vail’s claim prac- was a award of treble under the tice the business of insurance.” Arnold 1979Act is discretion of the trier within the more and Aranda do no than establish fact. TEX.BUS. & COM.CODE 17.50(b); McKee, Martin v. HERBERT, Petitioner, (Tex.1984). Thus, Kay an award Hansel treble cannot be made absent special issue thereon. Id. Since HERBERT, Respondent. Dorothy such an is- requested neither nor obtained sue, they may not be awarded treble dam- No. C-4986. Further, ages. required issue Texas. Supreme Court of court under be deemed found the trial TEX.R.CIV.P. because treble May Act Deceptive under the Trade Practices ground independent of recov- constitute

ery. Id. impose

The court nevertheless seeks to *12 incorporating damages by the treble

treble

damages provision of article 21.21 of the Deceptive Trade

Insurance Code into the Act. This is untenable.

Practices a consumer to maintain an permits

DTPA

action where: following pro- constitutes a damages:

ducing cause of actual employment by per- the use practice in violation

son an act or Article Texas Insurance Code, as amended.... COM.CODE,

TEX.BUS. & added).

(emphasis ignores The court language by holding

plain that subsection

17.50(a)(4)“incorporated article 21.21 of the read- entirety.”

Insurance Code in its This

ing yields holding absurd result 17.50(a)(4)tre-

for violations of subsection mandatory, are because man-

ble

datory the Insurance while portions of all other

violations

DTPA, discretionary. treble

Plainly, Legislature intended to incor- stated, DTPA it

porate into the what in Tex. practices”

the “acts or enumerated

Ins.Code, pro- remedies not the under that statute.

vided for conclusion, for the support I find no damages in this

court’s of treble award Believing

suit. correct, I dissent. appeals was

court

CULVER, J., joins in this dissent.

Case Details

Case Name: Vail v. Texas Farm Bureau Mutual Insurance Co.
Court Name: Texas Supreme Court
Date Published: May 11, 1988
Citation: 754 S.W.2d 129
Docket Number: C-4598
Court Abbreviation: Tex.
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