OPINION AND ORDER
This is an action for trademark infringement. The plaintiff, Unleashed Doggie Day Care, LLC (“UDDC”), has moved for a preliminary injunction to preclude the defendant, PetCo Animal Supplies Stores, Inc. (“PetCo”), from using the mark “Unleashed.”
I. Background
The following facts are taken from the parties’ submissions:
A UDDC
UDDC is owned and operated by Oliver Blumgart. Blumgart originally operated a dog-walking company named “Beverly Pet-sitters.” After his business grew substantially, Blumgart opened a daycare facility for dogs, where they could play and exercise off the leash. Blumgart opened “Unleashed” as a sole proprietorship at 8 Trask Street in Beverly, Massachusetts in July 2002. Three years later, he converted the sole proprietorship to a limited liability company, “Unleashed Doggie Day Care, LLC.” According to Blumgart, UDDC currently serves 1500 dog owners in Massachusetts, Rhode Island, and New Hampshire.
Blumgart also operates a dog grooming facility that sells dog food, treats, and accessories. Originally called “A Cut Above the Rest,” Blumgart changed the facility’s name to “Unleashed — The Shop” in 2002. “Unleashed — The Shop” has moved sever
UDDC engages in limited advertising because most of its business is generated by word of mouth recommendations. UDDC maintains a website and Facebook fan pages. UDDC has printed two brochures: one to announce the name change to “Unleashed — The Shop” and one when “Unleashed Doggie Day Care” opened. UDDC also mailed 25,000 postcards to dog owners in surrounding communities when “Unleashed — The Shop” changed locations. UDDC received an Honorable Mention in the 2006 Community Newspaper Company’s Readers Choice Awards. UDDC’s advertisements frequently feature “Unleashed” with a paw print. “Unleashed” sometimes appears in script lettering, but sometimes appears in uppercase lettering. Sometimes the lettering is black, but sometimes the lettering is white.
Blumgart applied to register the mark “Unleashed” with the U.S. Patent and Trademark Office (“USPTO”) in June 2003. The USPTO initially determined that there was a likelihood of confusion with a pet daycare center called “Unleash Yourself’ in Portland, Oregon. Blumgart overcame this determination, however, and his application was published for comment. In April 2005, Christi Blaskoski d/b/a “Unleashed, Behavior and Training Services” in Shakopee, Minnesota, filed an opposition to Blumgart’s application. Blumgart abandoned his application soon thereafter.
B. PetCo
PetCo operates large-scale retail pet supply stores nationwide. In 2008, PetCo created a new concept store called “Unleashed by PetCo,” designed to bring Pet-Co’s best selling retail products to more convenient, hometown locations. PetCo opened seven “Unleashed by PetCo” stores in Massachusetts. One opened in Beverly, Massachusetts on May 15, 2010. “Unleashed by PetCo” sells pet supplies, but does not offer pet sitting or pet grooming in Massachusetts.
PetCo’s advertising campaign for “Unleashed by PetCo,” developed by its marketing department, includes regional radio advertisements, print advertisements, internet banner advertisements, and mass-transit billboards. PetCo also operates a website, a Facebook fan page, and a Twitter page for “Unleashed by Petco.” PetCo distributes promotional materials, including coupon flyers, door hangers, and tennis balls to members of the community. The marketing department develops new advertising methods each month.
PetCo has strict logo guidelines to maintain a consistent corporate identity. Each advertisement depicts the word “Unleashed” underlined by a collar and leash bearing the words “by PetCo.” Generally, the mark appears in a brown rectangle with “Unleashed by PetCo” in white lettering, the leash in orange, and the collar in light green.
PetCo conducted a full trademark search before applying to register the mark “Unleashed by PetCo” with the USPTO. This search revealed that Blumgart had abandoned his application for the mark “Unleashed.” PetCo also learned that 132 companies in the pet care products and services market used “Unleashed” in their names. Ultimately, Pet-Co settled on Unleashed by PetCo because it thought the mark was sufficiently distinguished from other marks in this market. The USPTO agreed. PetCo successfully registered its mark with the USPTO.
II. Preliminary Injunction Standard
To obtain a preliminary injunction under Federal Rule of Civil Procedure 65, UDDC must demonstrate (1) “a
III. Likelihood of Success on the Merits
UDDC’s purported mark “Unleashed” is not a registered mark.
Any person who ... uses in commerce any word, term, name, symbol, or device, or any combination thereof, or any false designation of origin, false or misleading description of fact, or false or misleading representation of fact, which ... is likely to cause confusion, or to cause mistake, or to deceive as to the affiliation, connection, or association of such person with another person, or as to the origin, sponsorship, or approval of his or her goods, services, or commercial activities by another person ... shall be liable in a civil action by any person who believes that he or she is or is likely to be damaged by such act.
Id. To succeed on an infringement claim, UDDC “must demonstrate both that its mark merits protection and that the allegedly infringing use is likely to result in consumer confusion.” Borinquen Biscuit Corp.,
A. Is “Unleashed” Entitled to Trademark Protection?
“[T]o be eligible for trademark protection, a mark must qualify as distinctive.” Id. Whether a mark is distinctive depends upon where the mark fits along a spectrum of categories: generic, descriptive, suggestive, arbitrary, and fanciful marks. Boston Duck Tours, LP v. Super Duck Tours, LLC,
Distinguishing suggestive from descriptive marks is more an art than a
Additional indicators of descriptiveness exist here. “Extensive use of a mark by third parties [indicates] that the mark is merely descriptive of a given class of products [or services].” Zobmondo Entm’t, LLC v. Falls Media, LLC,
Additionally, if the proponent of trademark status himself uses the mark as a descriptive term, this is strong evidence of descriptiveness. See 2 McCarthy on Trademarks and Unfair Competition § 11:69; see also Devcon Corp. v. Woodhill Chem. Sales Corp.,
The Court therefore concludes that “Unleashed,” when used by a company that provides day care for dogs, is descriptive.
B. Has “Unleashed” Acquired Secondary Meaning?
Because its mark is descriptive, UDDC must prove distinctiveness by
“The only direct evidence probative of secondary meaning is customer surveys and testimony of individual consumers.” Yankee Candle Co. v. Bridgewater Candle Co., Inc.,
Where direct evidence does not establish secondary meaning, UDDC may establish secondary meaning by resort to circumstantial evidence. Circumstantial evidence of secondary meaning includes: “(1) the length and manner of its use, (2) the nature and extent of advertising and promotion of the mark and (3) the efforts made in the direction of promoting a conscious connection, in the public’s mind, between the name or mark and a particular product or venture.” Boston Beer Co.,
These advertising efforts do not suffice to establish secondary meaning. “While evidence of [a plaintiffs] advertising and promotional activities may be relevant in determining secondary meaning, the true test of secondary meaning is the effectiveness of this effort to create it.” Yankee Candle Co.,
Accordingly, the Court concludes that UDDC has not shown a substantial likelihood of demonstrating that “Unleashed” has acquired secondary meaning and, therefore, has not shown a substantial likelihood of proving that PetCo has violated section 43(a) of the Lanham Act.
C. Is Unleashed by PetCo Likely to Result in Consumer Confusion?
It is unnecessary to address the question of likelihood of confusion because UDDC’s mark is not entitled to trademark protection. Nevertheless, the parties have addressed the question, and the Court concludes that Unleashed by PetCo is unlikely to result in consumer confusion.
The First Circuit in Pignons S.A. de Mecanique de Precision v. Polaroid Corp.,
the similarity of the marks; the similarity of the goods; the relationship between the parties’ channels of trade; the relationship between the parties’ advertising; the classes of prospective purchasers; evidence of actual confusion; the defendants’ intent in adopting its mark; and the strength of the plaintiff’s mark.
While these factors must be considered, see Volkswagenwerk Aktiengesellschaft v. Wheeler,
1. Similarity of the Marks
The two marks at issue are similar in that both include the word “Unleashed.” However, “similarity is determined on the basis of the total effect of the designation, rather than a comparison of individual features.’ ” Pignons S.A. de Mecanique de Precision,
Similarity also takes into account the marks’ sight, sound, and meaning. Boston Duck Tours, LP,
2. Similarity of the Goods
UDDC offers pet care services, including day care and grooming. UDDC concedes that Unleashed by PetCo currently does not provide similar services in Massachusetts, but emphasizes Unleashed by PetCo could provide such services in the future.
In addition to its day care and grooming services, however, UDDC sells pet care products including food, treats, and accessories at “Unleashed — The Shop.” Unleashed by PetCo sells similar pet care products, such as food, treats, and accessories. At least some of these products are similar in appearance and function. (See Aff. of Blumgart Exs. 15 & 20.) Even PetCo concedes that, in some respects, the two companies may have products in common. (Defs.’ Mem. of Law in Opp’n to Mot. for a Prelim. Inj. 21.) The similarity of the two companies’ goods weighs in favor of UDDC. The fact that Petco may offer more products than UDDC does not necessarily dispel the possibility of consumer confusion. See Beacon Mut. Ins. Co.,
3. Relationship Between the Parties’ Channels of Trade, Advertising, and Classes of Prospective Purchasers
These three factors are generally considered together. Beacon Mut. Ins. Co.,
A Evidence of Actual Confusion
UDDC contends that actual confusion has already occurred. UDDC points to the affidavits of Scofield and Hall. Scofield states: “The impression conveyed to me by the Petco [sic] signs and advertising ... is that Petco [sic] either acquired, or is somehow affiliated or connected with [UDDC].” (Aff. of William A. Scofield ¶ 14.) Hall indicates: “I thought that the owner of [UDDC] must be doing right to have Petco [sic] partnering with his business to open up another new location in that very busy plaza.” (Aff. of Joanne S. Hall. ¶ 5.) Additionally, Blumgart mentions in his affidavit that an employee of a local veterinarian wanted to inquire with UDDC about a job at Unleashed by PetCo.
PetCo contends that these affidavits do not establish actual confusion. Actual confusion must be “commercially relevant,” i.e., confusion capable of inflicting “injury in the form of ... a diversion of sales, damage to goodwill, or loss of control over reputation on the trademark holder.” Beacon Mut. Ins. Co.,
Blumgart’s example of an individual who wanted to inquire with UDDC about a job at Unleashed by PetCo also does not establish actual confusion. Actual confusion must be in the mind of a relevant person, i.e., actual or potential purchasers or “others whose confusion threatens the trademark owner’s commercial interest in the mark.” Beacon Mut. Ins. Co.,
In sum, UDDC’s evidence does not persuasively demonstrate actual confusion.
5. Defendant’s Intent in Adopting the Mark
UDDC contends that PetCo began using “Unleashed” in bad faith because PetCo was aware of its mark. However, “[m]ere knowledge of the existence of a competitor’s mark is insufficient to prove bad faith.” NEC Elecs., Inc. v. New Eng. Circuit Sales, Inc.,
6. Strength of the Plaintiff’s Mark
“Encroachment on a strong mark tends to produce the greatest likelihood of confusion;” whereas, “confusion is said to be less likely where weak marks are involved.” Little Caesar Enters., Inc. v. Pizza Caesar, Inc.,
In sum, seven out of the eight Pignon factors weigh in PetCo’s favor. Accord
IV. Other Preliminary Injunction Factors
Close analysis of the other preliminary injunction factors is not necessary. See New Comm Wireless Servs. v. SprintCom, Inc.,
Irreparable harm is presumed in trademark infringement eases only when the plaintiff has shown a likelihood of success on the merits. Societe Des Produits Nestle, S.A. v. Casa Helvetia, Inc.,
The balance of hardships also tips in PetCo’s favor. While there is no evidence of actual harm to UDDC if the injunction does not issue, PetCo has offered evidence that it will suffer substantial economic harm if the injunction issues. PetCo says it would need to re-brand its Massachusetts stores at a cost of $1.5 million.
Absent infringing activities, the public interest is best served by competition between UDDC and PetCo. See Bear Republic Brewing Co.,
V. Conclusion
For the foregoing reasons, the plaintiffs Motion for a Preliminary Injunction (dkt. no. 4) is DENIED.
It is SO ORDERED.
Notes
. PetCo argues that UDDC’s mark is not "Unleashed,” but rather the composite marks "Unleashed Doggie Day Care” and "Unleashed — The Store.” The Court need not resolve this issue because even if the mark is "Unleashed,” the position more favorable to UDDC, UDDC has not shown a substantial likelihood of success on the merits.
. PetCo also argues that UDDC does not have standing under section 43(a) because Blumgart, not the plaintiff LLC, owns the mark. Under First Circuit law, however, one need not own the mark to have standing under section 43(a); one need only suffer adverse consequences from a violation of section 43(a). Quabaug Rubber Co. v. Fabiano Shoe Co.,
. The fact that “Unleashed” might be suggestive when applied to the sale of pet care products or the provision dog grooming services does not alter this conclusion. "[E]ven if a mark may be suggestive ... as applied to some goods or services, that mark should be deemed descriptive if it is descriptive of any of the goods or services” offered by the plaintiff. See U.S. Search LLC,
. Whether Fetch! by PetCo provides services in Massachusetts is irrelevant because Fetch! does not infringe UDDC’s "Unleashed” mark.
