What is in a name? Shakespeare wrote that a rose by any other name would smell as sweet, 1 but that sentiment is not shared *841 by the parties to this dispute. Union National Bank of Texas, Laredo, Texas (“UNB-Laredo”) seeks to prevent Union National Bank, Austin, Texas (“UNB-Austin”) from using the names “Union National Bank” or “Union National Bank of Texas” and appeals the district court’s denial of its request for a permanent injunction. The issue, as presented by the parties, is whether the combination of words “Union National Bank” or “Union National Bank of Texas” are entitled to trademark protection. 2
The district court ruled as a matter of law that the names “Union National Bank” and “Union National Bank of Texas” are descriptive and therefore not protected under trademark law absent proof of “secondary meaning.” 3 We find the trial court applied the incorrect legal standard and therefore REVERSE and REMAND.
FACTS AND PROCEEDINGS BELOW
UNB-Laredo is a national banking association with its principal place of business in Laredo Texas and a branch office in San Antonio. It was originally named “United National Bank of Laredo,” but in December, 1987 changed its name to “Union National Bank of Texas.” The name change appears to have been motivated by a desire for a less regional name which would faeili-fate expansion, because in 1988 UNB-Laredo opened a branch in San Antonio.
UNB-Austin is also a national banking association. It is a subsidiary of Union of Arkansas Corporation. Union of Arkansas is a holding company which owns a number of banks in Arkansas and Oklahoma, all of which are called “Union National Bank of _,” with the appropriate geographical designation. It appears from the record that UNB-Austin has been using the “Union National Bank” name for many years prior to the establishment of UNB-Laredo — but not in Texas. UNB-Austin’s presence in Texas came about as a result of its successful bid on the assets of a failed Texas institution in a sale organized by the Federal Deposit Insurance Corporation in August, 1988. 4 After UNB-Austin opened for business it received notice from UNB-Laredo that the Laredo institution. laid claim to the name. UNB-Laredo subsequently filed suit to attempt to force UNB-Austin to change its name. In response, UNB-Austin changed its name from “Union National Bank of Texas, Austin, Texas” to “Union National Bank, Austin, Texas.” UNB-Laredo is dissatisfied with this modi-' fication and seeks to enjoin UNB-Austin’s use of either “Union National Bank” or “Union National Bank of Texas.” UNB-Laredo claims that UNB-Austin’s name is deceptively similar to UNB-Laredo’s name and its use therefore violates Sec. 43 of the *842 Lanham Act, 15 U.S.C. § 1051 et seq., and the common law of unfair competition.
The case was heard without a jury in the United States Court for the Western District of Texas. After UNB-Laredo had presented its first witness, the district court, at the urging of counsel for UNB-Austin, called a halt to the presentation of evidence in order to hear legal arguments on the issue of whether or not the terms UNB-Laredo laid claim to were descriptive. After hearing arguments the court ruled that as a matter of law the name “Union National Bank” was descriptive and thus required proof of secondary meaning before it could be afforded trademark protection. ' Since UNB-Laredo had stipulated that it could not prove secondary meaning in the Austin market, the district court reasoned, there was nothing left to try because UNB-Laredo was not entitled to relief. 5 It therefore denied UNB-Laredo’s request for a permanent injunction. UNB-Laredo appeals this ruling.
DISCUSSION
The threshold question in this case is whether the names “Union National Bank” and “Union National Bank of Texas” are eligible for protection under either the Lan-ham Act or the common law of unfair competition. 6 Trademark law, as the trial court observed, often presents issues that are “more gray than black and white.” 7 The question of when a trade name is eligible for protection leads courts into the surgical parsing of phrases, and questions of grammar and semantics that defy easy categorization, as the subject matter is that most dynamic of creations — language. Complicating an already complicated inquiry in this case is the distinction between an issue of fact and an issue of law. The district court made its ruling on the appropriate categorization of the name “Union National Bank” as a matter of law. This was an error. However, to understand why we must examine some of the basic principles of trademark law.
I. Trademarks
A. Background
Ownership of trademarks is established by use, not by registration.
8
The first one to use a mark is generally held to be the “senior” user and is entitled to enjoin other “junior” users from using the
*843
mark, or one that is deceptively similar to it, subject to limits imposed by the senior user’s market and natural area of expansion.
9
While trademarks have some aspects of property, i.e. the right to exclude others, they are not viewed solely as property. Thus, the right to exclude others is limited in various ways. A senior user lude others in areas where he does not currently do business nor is likely to do business in the future.
Dawn Donut Co. v. Hart’s Food Stores, Inc.,
B. Purpose of trademark protection
These limitations are manifestations of the two principal concerns of trademark law, both of which are seen as promoting competition; 10 (1) to protect consumers against confusion and monopoly, and (2) to protect the investment 11 of producers in *844 their trade names to which goodwill may-have accrued and which goodwill free-riders may attempt to appropriate by using the first producer’s mark, or one that is deceptively similar.
“Common-law trademarks, and the right to their exclusive use, are, of course, to be classed among property rights,, but only in the sense that a man’s right to the continued enjoyment of his trade reputation and the goodwill that flows from it, free from the unwarranted interference by others, is a property right, for the protection of which a trademark is an instrumentality.”
Hanover Star Milling Co. v. Metcalf,
Thus, “the gravamen for any action of trademark infringement or common law unfair competition is whether the challenged mark is likely to cause confusion.”
Marathon Mfg. Co. v. Enerlite Prod. Co.,
From these policies and concerns stem the various doctrines which control trademark law. The doctrines represent imperfect attempts to grasp that which is inherently slippery — what is in a name? Their purpose is to provide a basis for analyzing trademarks with a view towards achieving the ends visualized by the laws.
II. Mechanics
A. In General
A party seeking an injunction for trademark infringement must clear several hurdles in order to prevail. First, he must prove that the name he seeks to protect is eligible for protection. He must then prove he is the senior user. Having proven these elements he must then show a likelihood of confusion between his mark and that of the defendant. Finally, because he is asking for the equitable remedy of an injunction, he must show that the likelihood of confusion will actually cause him irreparable injury for which there is no adequate legal remedy. It is the first of these requirements which concerns us now.
B. Classification of Marks
“The threshold issue in any action for trademark infringement is whether the word or phrase is initially registerable or protectable.”
Zatarains, Inc. v. Oak Grove Smokehouse, Inc.,
The significance of assigning a word or phrase to one of these categories is that the assignment determines whether or not,' or in what circumstances, the word or phrase is eligible for trademark protection. Generic terms are never eligible for trademark protection. Descriptive terms may only be protected after proof of secondary meaning, - and suggestive, arbitrary or fanciful terms are all protectable without proof of secondary meaning. See e.g., Za- *845 tarains, supra, at 790-91. Because legal consequences attach to the assignment of a word or phrase to one of these categories, thus we must examine what the law says about each category. 13
C. Definitions
A generic term is one which identifies a genus or class of things or services, of which the particular item in question is merely a member. Zatarains, supra, at 790. An example of a generic word is “fish.” “Fish” is a generic term which applies with equal force to sole, haddock, perch, salmon, bass and carp.
A descriptive term is one that “identifies a characteristic or quality of the article or service.”
Vision Center,
A suggestive term is one which “suggests rather than describes, some particular characteristic of the goods or services to which it applies and requires the consumer to exercise the imagination in order to draw a conclusion as to the nature of goods and services.”
Zatarains,
Finally, arbitrary and fanciful terms or phrases are those which are either coined words or words which are not suggestive of the product or service. Here we have a sub-set of classifications within the categories. Fanciful terms are most often coined words such as “Xerox” or “Kodak.”
See, Zatarains,.
*846 III. Application
A. Standard of review
“The correct categorization of a given term is a factual issue_”
Zata-rains,
at 793.
See also Soweco,
at 1183 n. 12. Nevertheless, it has many attributes of a question of law and courts, as the district court in this case, often list it among their findings of law.
See e.g., King-Size, Inc. v. Frank’s King Size Clothes, Inc.,
B. Application of the Categories to a Particular Trademark
“Although meant as pigeon-holes, these useful labels are instead central tones in a spectrum; they tend to merge at their edges and are frequently difficult to apply.”
Soweco,
Furthermore, even were usage not constantly changing, the context in which a word or phrase appears is relevant to determining the proper category for purposes of trademark protection eligibility. The word or phrase must be compared to the product or service to which it is applied. “[Wjords are chameleons which reflect the color of their environment.”
American Heritage,
The context in which a particular word or phrase is used is examined, not just with respect to how it is used with other words or the products or services to which it is applied, but also to the
audience
to which the relevant product or service is directed. To paraphrase Judge Learned Hand, the question is, “What do the buyers understand by the word for whose use the parties are contending?”
Bayer Co. v. United Drug Co.,
While at times the appropriate categorization may seem self-evident, and therefore unnecessary of . clarification through the presentation of evidence, a review of the cases should dispel that notion.
19
We should be wary of leaping too quickly to any conclusion before a full presentation of the evidence. A starting place is the dictionary definition. Although, while evidence of the dictionary definition is “appropriate and relevant evidence”,
American Heritage Life Ins. Co. v. Heritage Life Ins. Co.,
Another source of evidence is a consumer survey, although one must be careful to properly structure the survey.
20
See e.g., Zatarains,
Another line of inquiry is whether others in the same business would generally need the word to adequately describe their product or service.
22
Expert testimony of scholars of language and usage may be helpful. Finally
23
, parties may introduce evidence regarding how many other businesses,
in the same
industry
24
, use the term to describe their product.
Zatarains, supra,
at 793;
Vision .Center,
The district court, after hearing arguments on the issue, found as a matter of law that the phrases “Union National Bank” and “Union National Bank of Texas” were descriptive only, thus requiring proof of secondary meaning. However, legal arguments and comparison to the decisions in other cases is not helpful without reference to evidence of the context in which the word or phrase is used. The court did not include in its findings of fact any facts which support or explain its conclusion. Although in Security Centers we suggested that treating the evidence as matters of fact and the ultimate conclusion as a matter of law might be a “more workable paradigm,” in this case, that analysis *849 would not change the result because the trial court did not identify the evidence on which it was basing its conclusion that “Union National Bank” was descriptive.
The district court and the parties were operating under an erroneous view of the law. As the Supreme Court has noted, “[I]f a district court’s findings rest on an erroneous view of the law, they may be set aside on that basis.”
Pullman-Standard v. Swint,
CONCLUSION
Concluding that the district court applied an erroneous view of the law, we REVERSE and REMAND to allow the Appellant an opportunity to present evidence regarding the appropriate categorization of its mark.
Notes
. Romeo and Juliet, Act II, scene it, 43.
. For purposes of this opinion the term "trademark" includes trade names and service marks. Since banks are in the business of providing services, the terms at issue in this case are more appropriately designated "service marks.” These terms are also used as "trade names,” or the names under which both parties do business. There are differences between each classification with respect to registrability, etc. under the Lanham Act, but the terms are often used interchangeably and such differences as do exist are not relevant to our decision in this case.
See Blinded Vet. Ass’n v. Blinded Am. Vet. Foundation,
. “Secondary meaning" is a term of art in trademark law. It refers to the situation which arises when a company has a mark which might ordinarily be ineligible for protection were it not for the fact that the name has come to be closely associated, (in a distinct market), with a particular manufacturer’s product or service.
.It is worth noting that the deregulation of the banking industry and the advent of branch banking, in conjunction with the current banking crisis, may have led. to this problem of competing banks with the same name. Union of Arkansas had been discussing with the FDIC since 1987 the possibility of acquiring a failed Texas institution to facilitate its expansion into the Texas market. We have no evidence before us that either the Comptroller or the FDIC gives any thought to the issue of names in the context of the approval of applications for new banks, or sale of the assets of failed banks. Perhaps they should.
. UNB-Laredo stipulated that it could not prove secondary meaning in the Austin market but argued that the Austin market was within its "natural zone of expansion.” Based on this premise, UNB-Laredo reasoned that its mark would be entitled to protection in Austin if it could ' prove secondary meaning elsewhere. This issue raises complicated questions of fact and law which, because of our holding in this case, we do not address here. We believe it is better left to the trial court to' decide these issues after hearing all the evidence.
. The standards for determining whether a trade or service mark is eligible for protection are essentially the same under the common law and the Lanham Act. The only difference is that registered marks which have become "incontestable” under the Lanham Act and its subsequent amendments,
see
15 U.S.C. § 1065 and 15 U.S.C. § 1115(b), are protected from challenge by a presumption of validity.
See Park 'N Fly v. Dollar Park 'N Fly,
This difference does not apply in the instant case. UNB-Laredo has not registered its mark, and while UNB-Austin has, that registration is still subject to geographical limitations under the case law.
See Dawn Donut Co. v. Hart’s Food Stores, Inc.,
. Tr.Trans., p. 102, Record on Appeal, Vol. 5.
. Even the owners of registered trademarks cannot enjoin the use of their mark by others unless they can show that they actually are using the mark. This situation may have been changed by recent amendments to the Lanham Act embodied in the Trademark Law Revision Act of 1988, Pub.L. No. 100-667, 102 Stat. 3935, as codified in 15 U.S.C. §§ 1051-1127 (1988). For an argument that these amendments encourage or permit "warehousing” of trademarks, a practice which is contrary to the policies underlying trademark protection, see Carter, supra note 6 at 778-781.
."Zone of expansion" doctrine represents a conundrum within the conundrum of trademark law. It is an area which will not be explored in depth here but which is relevant to this case on remand. A senior user may enjoin a junior user in the senior user's "natural zone of expansion.”
See e.g. Hanover Star Milling Co. v. Metcalf,
. “[Tjrademarks foster competition and the maintenance of quality by securing to the producer the benefits of a good reputation."
Park 'N Fly, Inc. v. Dollar Park 'N Fly,
. The financial investment in trademarks is often substantial. Millions of dollars are routinely spent by the corporate giants on the search for and promotion of that magic word or words that will move a product off the shelf, or bring in customers in droves. And the more *844 indistinguishable competing products are, the fiercer the competition over, and protection of, the name. No doubt, for some corporations in this status-conscious era, their names are their most precious asset as long as the mere affixing of the name on a label guarantees millions in profits. One may certainly question whether or not such investments are socially desireable or are "productive,” but the received wisdom is that they are and are thus entitled to some protection. In addition, from a practical standpoint, a name change requires a substantial investment because it requires every single document bearing the old name to be exchanged for ones bearing the new name, new signs, new packaging, advertising of new names, etc.
. See Landes & Posner, Trademark Law: An Economic Perspective, 30 J.L. & Econ. 265, 268-70 (1987).
. The significance of this assignment cannot be over-emphasized since, as in this case, once a determination has been made, it may bring a party’s case to a halt, precluding the presentation of other evidence. We do not think that the trademark law is so clear that the interests it is meant to protect will be served in most cases without a thorough presentation of the evidence on all of the issues. Therefore, it will be the exceptional case which may be disposed of on these grounds. Since, as we observed above, the likelihood of confusion is the essential concern in trademark law, no purpose is served, unless the mark is found to be generic, by eliminating a case on this ground if in fact consumers are likely to be confused.
.
But see Artcraft Novelties v. Baxter Lane Co. of Amarillo,
. Alas, even fanciful, coined terms may be rendered generic by use, subjecting their owners to the cancellation of the registration and protection of their trademark. Witness the struggle of the owners of the "Xerox” trademark to discourage the use of the term as a verb or a noun in place of "photocopy." An example of some formerly fanciful terms relegated to the trademark graveyard of genericism are "thermos," "trampoline," “aspirin," “yo-yo,” and, surprisingly, "Singer” (for sewing machines). For a listing of the cases of these and other former trademarks held generic, see L. Altman, Callmann Unfair Competition, Trademarks and Monopolies, § 18.25/4th ed., vol. 3 (Callaghan 1990). For an excellent discussion of the problems with the determination of "generic-ness” and suggested guidelines see Folsom & Teply, Trademarked Generic Words, 89 Yale L.J. 1323 (1980).
.In Abercrombie & Fitch Judge Friendly went on to write:
As terms of art, the distinctions between suggestive terms and fanciful or arbitrary terms may seem needlessly artificial. Of course, a common word may be used in a fanciful *846 sense; indeed one might say that only a common word can be so used, since a coined term cannot be first put to a bizarre use. Nevertheless, the term "fanciful," as a classifying concept, is usually applied to words invented solely for their use as trademarks. When the same legal consequences attach to a common word, i.e., when it is applied in an unfamiliar way, the use is called "arbitrary."
Abercrombie & Fitch,
In its brief and at oral argument, UNB-Austin conflates the- categories of fanciful and arbitrary. (Appellee’s Brief, p. 13). Since UNB-Laredo argues that “Union” is arbitrary, citations to fanciful terms such as "Kodak” to refute this proposition are inapposite.
. This is assuming of course that it is applied to a fish market. The same name applied to a restaurant for instance is a more difficult problem.
.This example demonstrates that even within the category of arbitrary terms, some words are "better” than others, perhaps because they are evocative of characteristics or images appropriate to the business. Much of trademark law seems predicated on the assumption that there is an infinite universe of acceptable words for businesses to choose for their names, but that descriptive or generic terms are “better” because they communicate more information to the consumer thus lowering consumer search costs. The rationale for denying protection to generic words or limiting it in the case of descriptive words, is that to give the holder of a generic or highly descriptive mark would bestow on it an effective monopoly on the use of a term common to all in the industry and that this would represent unfair competition. On the other hand, this rationale seems to create an incentive for choosing an arbitrary or fanciful mark, since they are more likely to be eligible for protection. However, an incentive to choose an arbitrary or fanciful mark cuts against the law’s concern for accurate communication to the consumer, since by definition arbitrary or fanciful terms by themselves carry
no
information about the product or service. In fact, the assumption that generic or descriptive marks are "better” is not always valid. Sometimes marks are desire-able merely because they are "catchy.”
See American Can Co. v. Dixie Wax Paper Co.,
. A review of the cases inevitably reveals a decision which seems inexplicable. A particularly good source to review the decisions made in other cases is, the excellent and exhaustive opinion of Judge Bue in
King-Size, Inc. v. Frank's King-Size Clothes, Inc.,
. For a discussion of the dangers of an improperly constructed survey, see Zeisel, The Surveys that Broke Monopoly, 50 U.Chi.L.Rev. 896 (1983).
. In
Zatarains
the surveys were used in connection with the likelihood of confusion issue. The likelihood of confusion and categorization issues often'overlap. Likelihood of confusion is also a factual question. See
Roto-Rooter Corp.
*848
v. O’Neal,
. The
need
to use a term because it is generic or highly descriptive should be distinguished from the
desire
to use it because it is attractive.
Compare Bayer Co.
. This is not to imply that the types of evidence outlined above constitute an exhaustive list.
. This is not to be confused with the likelihood of confusion analysis where the trier of fact looks at
all
third party use, not just use in the same industry, to determine whether a mark is a “weak” or a "strong" mark.
See Sun Banks
. Appellee urges that
American Heritage
stands for the proposition that a word which is commonly used in an industry is not protectable. It argues that the word “Union” is commonly used in the banking industry, therefore UNB-Laredo's name is not protectable. In
American Heritage
this court was reviewing a district court’s ruling under the clearly erroneous standard. The district court in that case based its ruling on evidence that the definition of the word "heritage” coincided with the business of insurance companies, i.e. "providing ’heritages,’
because
"heritage” meant " ‘something transmitted or acquired from a predecessor; a legacy...and the insured's beneficiaries were usually family members.
American Heritage,
We do not believe that the court in
American Heritage
meant to imply that the owners of facially arbitrary or fanciful marks would not be able to argue for protection of their names in a particular market merely because some
component
of the name was popular within the industry. Appellant is not seeking to protect the word "Union” alone, (thus denying its use to others, in other arrangements), but rather the whole name, in
this precise
arrangement, "Union National Bank” or "Union National Bank of Texas."
See Estate of P.D. Beckwith v. Commissioner of Patents, 252
U.S. 538,
. While Appellee argues in its brief that we should review the trial court’s ruling under the clearly erroneous standard because it is a finding of fact, (Brief of the Appellee, p. 8), we note that at trial its counsel repeatedly referred to it as an issue of law. See Tr.Trans., pp. 73-78.
